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13 Reviews of Adam Poulos
November 09, 2025
I recently purchased a new Lexus. Simon was my salesman, and because my vehicle was shipping from Japan, it was a journey to get here! But Simon communicated with me throughout the Simon was my salesman, and because my vehicle was shipping from Japan, it was a journey to get here! But Simon communicated with me throughout the process and was wonderful to work with! It was also a pleasure working with Dave in Finance as well as Tysean, the delivery specialist who walked me through everything I needed to know before taking my first drive! I had a recent visit to the Service Department for a minor wheel scuff (I am very grateful to Dave for highly suggesting the tire/wheel protection!). It has already rescued me and will teach me to stay away from the fast-food drive-thru! (I hit the curb turning the drive-thru corner.) That's where Adam, in service, comes in. Adam was personable, professional and answered all my questions without rushing me. Yes, this is a long review, but I wanted to cover everything! A shout-out also goes to Donna - the receptionist! She answers the telephone in a lovely voice and has a pleasant personality to greet you as you arrive at the dealership. Thank you Lexus of Cleveland! More
by JURBAN0815
Other Employees Tagged: Simon Kucharewicz, Tysean Yorke, David Weaver , Donna - Receptionist
September 30, 2025
I have leased several cars from Lexus of Cleveland, formally Metro Lexus. Matt Long has comprehensively and compassionately assisted me with three leases and one purchase. Every time I have entered t formally Metro Lexus. Matt Long has comprehensively and compassionately assisted me with three leases and one purchase. Every time I have entered the dealership I have felt welcomed and valued. All of my questions, concerns and requests were addressed expeditiously. Without a doubt, I would recommend Matt Long to anyone wanting a luxurious Lexus from Lexus of Cleveland More
by DB
Other Employees Tagged: Matt Long, Jeff Miller
September 10, 2025
Top notch professionalism from my salesperson, Abed, through financial, John, and Adam, part of the service team. I was treated with respect throughout the whole process. Abed took his time to listen to through financial, John, and Adam, part of the service team. I was treated with respect throughout the whole process. Abed took his time to listen to my wants and needs in order to get me into the right vehicle. No pressure sales! It was great!! More
by Strebig2013
Other Employees Tagged: Abed Darwish , Abed Darwish, John Mohorcic
