Adam Monroe

Horrible communication within the service department. Dropped my car off at 8am for my service appointment and was not complete until 4:10pm. My husband called about 1pm to check on it and was told the g Dropped my car off at 8am for my service appointment and was not complete until 4:10pm. My husband called about 1pm to check on it and was told the gentleman would call him back. Never received a call back. Also could not finish the service because they were missing a part. Mind you this is the second time I have had to have work done on my 2026 traverse and the first thing I sat at the dealership for over an hour just for them to come tell me that they did not have the part and I would have to come back. Sadly not the greatest experience within the service department. But we absolutely LOVE our sales guy Adam Monroe. He is kind, knowledgeable, and just a blast to work with. Right now, he is the only reason we keep coming back. More

by asharp2 Verified Customer Verified Customer

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Patient, informative,determined, and focused on my needs as a customer. Truly Loved the level of professionalism being shown at Jim Butler in Linn, Missouri as a customer. Truly Loved the level of professionalism being shown at Jim Butler in Linn, Missouri More

by officerbear1974 Verified Customer Verified Customer

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Adam works to get us the right vehicle for the right price. Through the years we have purchased four or five vehicles with Adam and will continue in the future. He is not a pressure salesperson he is price. Through the years we have purchased four or five vehicles with Adam and will continue in the future. He is not a pressure salesperson he is a good salesperson! More

by COUNTRYHOMECOLLECTION Verified Customer Verified Customer

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Great to work with. Friendly folks all around. Easy transaction and have been helpful with minor issues. Friendly folks all around. Easy transaction and have been helpful with minor issues. More

by VOCKSDANIELLE Verified Customer Verified Customer

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Adam, my sales person, made the process really easy. Got to the dealership, no financing involved, to pick up the car and they knew I was coming. Was there for two hours waiting to sign documents. The f Got to the dealership, no financing involved, to pick up the car and they knew I was coming. Was there for two hours waiting to sign documents. The finance guy or the gentleman that handles the paperwork seems to be unprepared and not ready for the day. More

by pjmiller0 Verified Customer Verified Customer

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Helped look up cars in inventory that stayed within my budget and mileage. Finance was quick to get approval. Gave me a very good amount for my trade. budget and mileage. Finance was quick to get approval. Gave me a very good amount for my trade. More

by GHOSTMYST55 Verified Customer Verified Customer

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Very friendly and easy to work with, seem to work very hard to accommodate their customers hard to accommodate their customers More

by MJWIEBERG53 Verified Customer Verified Customer

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Jim Butler provides a great customer service experience all around. They go the extra mile to help you get back on the road again, they also provide top of the line maintenance calls and they always return all around. They go the extra mile to help you get back on the road again, they also provide top of the line maintenance calls and they always return your call!!! More

by celticsword4 Verified Customer Verified Customer

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This is a great place to buy a vehicle. ! This is our 3rd purchase from this dealer and we've been extremely happy every time! ! This is our 3rd purchase from this dealer and we've been extremely happy every time! More

by HEATHERHUDD76 Verified Customer Verified Customer

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Wr called to see if van we were interested in was available, the lady on the phone said it was. She said because we were 2 hours away that she would get it ready to show. When we got there we were h available, the lady on the phone said it was. She said because we were 2 hours away that she would get it ready to show. When we got there we were handed off to Adam. The experience was great from that time on. Adam got van gassed, cleaned and ready to take home. We were treated as if we were buying a brand new car. Great experience . More

by MILOFERRARI Verified Customer Verified Customer

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