Adam Mixer | Page 4

Not responsive after the sale. Took over a month to recieve new plates they the dealership did not send the paperwork into the registration office untik I called numerous times. My Took over a month to recieve new plates they the dealership did not send the paperwork into the registration office untik I called numerous times. My temporary plates were only valid for a short time. Purcahsed a Chevy Bolt with less than 12000 miles. Started having a weird jolt/lagg problem less than 2 weeks after the purchase. Dealership could not find a problem so told me to keep driving the car. Car had to be towed into the dealership after it left me stranded on the side of the highway. They say it is a moto sensor. A week later and still not car. I have called this dealership numerous times and have spoken with different sales managers. They do not return calls or follow up. When I called and talked to Adam regarding the license plates he acted like he didn't know who I was. I understand I purcahsed a used vehicle but I did not expect it to completely breakdown within 2 months of the purcahse. More

by cassidycue Verified Customer Verified Customer

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Extreamly professional got us our trade in and new truck very quickly. Great job team at McLoughlin Chevorlet very quickly. Great job team at McLoughlin Chevorlet More

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Overall, it was an ok experience. Will not fault the sales dept for selling a car that should not have been on the lot. I am very satisfied with my second vehicle. Will not fault the sales dept for selling a car that should not have been on the lot. I am very satisfied with my second vehicle. More

by perquin64 Verified Customer Verified Customer

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Amazing experience! They were fantastic and super friendly. We will use again with future purchases! They were fantastic and super friendly. We will use again with future purchases! More

by ange22r Verified Customer Verified Customer

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Got everything I ask for from my salesman Jon Nguyen and supervisor I would recommend Mclaughlin Chevrolet and supervisor I would recommend Mclaughlin Chevrolet More

by lindanunn732 Verified Customer Verified Customer

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Price didn't match what was agreed. Not all features worked. Sold with old tires. Hidden fees tough to negotiate down. Too many layers of management make the process unnecessarily diffi Not all features worked. Sold with old tires. Hidden fees tough to negotiate down. Too many layers of management make the process unnecessarily difficult and time consuming. More

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Thanks for a chance with the F350 pickup, I appreciate it. I liked the way the guys worked with me. Thanks it. I liked the way the guys worked with me. Thanks More

by RUSH51848 Verified Customer Verified Customer

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I had a great experience working with Adam Mixer, who demonstrated exceptional knowledge and expertise. Despite encountering some banking issues while paying in cash from an insurance claim, Adam remaine demonstrated exceptional knowledge and expertise. Despite encountering some banking issues while paying in cash from an insurance claim, Adam remained patient and positive throughout the process. Additionally, David Mendenhall was also a pleasure to work with. I highly recommend their services. More

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We bought a 2017 Bolt EV back in Jan and the process went mostly smooth but the center display/infotainment panel was nonfunctioning and the sales dept kept saying they'd get this fixed and get someone from mostly smooth but the center display/infotainment panel was nonfunctioning and the sales dept kept saying they'd get this fixed and get someone from the service dept to call us the next day to get is scheduled. No one from the service dept ever did call us and a couple follow ups and two months later with both our sales rep and finance manager produced no results. Our Bolt was GM repurchase and so fortunately under a 12 month extended warranty and fortunately we received a confirmation letter in the mail from GM attesting to this fact. So with this letter in hand, we called the service dept and were able to get it scheduled and repaired, but not after some rude interactions with the service customer service rep. Overall the experience was lest than stellar given our interactions with service and sales never following through on what they initially promised. Basically sales over promised for service's customer service underperformance. The actual work that service did went without any hitches and the display works beautifully! For anyone thinking of purchasing from McLoughlin, before you drive your vehicle off their lot, make sure you get some assurance or perhaps even something in writing of any promises made by sales with regards to service that needs to completed prior to taking possession. More

by bennetwa Verified Customer Verified Customer

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Thanks to Alex and the crew for helping me buy my bolt. I was suffering from buyers premorse (sic) halfway through, but Alex was a great help and made the process painless and told me I’d love the car and I was suffering from buyers premorse (sic) halfway through, but Alex was a great help and made the process painless and told me I’d love the car and he was right, I do! And this was the first car I ever bought from a dealership - despite being well into grizzled coothood- and I will tell people that mcloughlin chev is a great place to buy a car… More

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