Dealership Experience
29 yrs, 10 mos
Industry Experience
29 yrs, 10 mos
Languages Spoken
English
445 Reviews
Write a Review445 Reviews of Adam Hensley
March 06, 2023
We had a very good experience purchasing our new vehicle. Marie was delightful to wok with & extremely helpful. A+++ Marie was delightful to wok with & extremely helpful. A+++ More
Other Employees Tagged: Norma Contreras, Sean Christman, Adam Kugelman , Marie Floriant
February 04, 2023
The service department is for the most part very good. Some of the Service Advisors sometimes are not very people friendly. They may be having a busy or bad day, but should always remember that we may als Some of the Service Advisors sometimes are not very people friendly. They may be having a busy or bad day, but should always remember that we may also be having a bad day. A Good Morning or Good Afternoon with a smile can go a long way..... More
Other Employees Tagged: Dominic
February 03, 2023
Great customer service. The salesperson Erik Quezada did a great job showing me how everything works on my new 2023 Buick Encore. Thanks The salesperson Erik Quezada did a great job showing me how everything works on my new 2023 Buick Encore. Thanks More
Other Employees Tagged: Brenden Fulda, Erik Quezada, Jorge Martinez
January 22, 2023
Why have an appointment when it means nothing. 8:30 appointment for an oil change and I am still here at 11:00 8:30 appointment for an oil change and I am still here at 11:00 More
Other Employees Tagged: Brenden Fulda
January 06, 2023
I had taken my truck for service, then returned to trade to a newer model. Everyone has been helpful, friendly, and professional, even the folks that were not directly involved with my transaction. to a newer model. Everyone has been helpful, friendly, and professional, even the folks that were not directly involved with my transaction. More
Other Employees Tagged: Luis Navarro, Fernando Camacho , Tomas in service
December 22, 2022
Do NOT go here. Managers dismiss you and are rude to you even when your safety was at stake for their mistake. I bought a car from sales rep JJ Julio Morais and a we Managers dismiss you and are rude to you even when your safety was at stake for their mistake. I bought a car from sales rep JJ Julio Morais and a week later I told called him to tell him I do not want the vehicle as it feels unsafe (within my 15 day time frame) they asked to have the vehicle checked and of course things were wrong with it, they then insisted on servicing the issue stating it was their fault something they overlooked and when I picked it up after they “fixed “ it I was given it back with a part not even attached!! Super unsafe and dangerous. The manager Adam at service department then states it could’ve fell off as I’m driving which is even more mind blowing. I attempted to return the vehicle in the first place 1 week in when I noticed issues, when I went to speak to the sales Manager Loren Henry he tells me to go park the car outside the bank if I want because they aren’t taking it back even after they put my life in danger More
Other Employees Tagged: John Cotter, Julio Morais, Francisco Gonzalez, Loren Henry
December 22, 2022
Do NOT go here. Managers dismiss you and are rude to you even when your safety was at stake for their mistake. I bought a car from sales rep JJ Julio Morais and a we Managers dismiss you and are rude to you even when your safety was at stake for their mistake. I bought a car from sales rep JJ Julio Morais and a week later I told called him to tell him I do not want the vehicle as it feels unsafe (all before even 15 days) they asked to have the vehicle checked and of course things were wrong with it, they then insisted on servicing the issue stating it was their fault something they overlooked and when I picked it up after they “fixed “ it I was given the vehicle back with a part not even attached!! Super unsafe and dangerous. The manager Adam at service department then states it could’ve fell off as I’m driving which is even more mind blowing. I attempted to return the vehicle in the first place 1 week in when I noticed issues, when I went to speak to the sales Manager Loren Henry he tells me to go park the car outside the bank if I want because they aren’t taking it back even after they put my life in danger More
Other Employees Tagged: John Cotter, Loren Henry , Julio Morais , Francisco Gonzalez
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