I purchased this car from Quebedeaux and have been back
for scheduled service. Adam has always been helpful and the needed service was completed satisfactorily.
for scheduled service. Adam has always been helpful and the needed service was completed satisfactorily.
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by DON4545Q
Verified Customer
Verified Customer
Nov 02, 2020 -
Quebedeaux Buick-GMC responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Best,
The Quebedeaux Buick GMC Team.
I had an automated reply to my last review. It said it
was from "the owner" and they wanted me to call and "regain their trust". No phone number or name. So I called, told the person who answered my nam
was from "the owner" and they wanted me to call and "regain their trust". No phone number or name. So I called, told the person who answered my name, why I was calling, and I wanted to speak with an owner.
She asked what department I was calling about, I told her and she said she would transfer me to them. I told her I don't want to talk to the service manager, she said they would find the Director for me.
After 4 rings, I got the voice mail for the advisor I worked with, I did not leave a message because he cannot help me.
If they want to refund the $100 paid that I do not feel I should have had to pay, they know who I am and they have my phone number. I am done.
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by CAFG99
Verified Customer
Verified Customer
Nov 02, 2020 -
Quebedeaux Buick-GMC responded
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Best,
The Quebedeaux Buick GMC Team.
Nov 03, 2020 -
CAFG99 responded
So, who do I call?
It was again a pleasure to deal with Adam in service he
is just a true professional.
The adjustment made in the service department made a big difference. Sometimes change is really good.
is just a true professional.
The adjustment made in the service department made a big difference. Sometimes change is really good.
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by DBEELART
Verified Customer
Verified Customer
Nov 02, 2020 -
Quebedeaux Buick-GMC responded
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.
Best,
The Quebedeaux Buick GMC Team.
I have been using this dealership since 2008. They have
been great and my car usually gets fixed. I will continue to use their service.
been great and my car usually gets fixed. I will continue to use their service.
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by WEN2U
Verified Customer
Verified Customer
Other Employees Tagged:
Derrick Blackburn, Jon Hicks, Brian Medina
Nov 02, 2020 -
Quebedeaux Buick-GMC responded
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business.
Best,
The Quebedeaux Buick GMC Team.
Visited Quebedeaux to get my truck serviced and Adam was
my advisor. He was friendly and knowledgeable and the services I asked for were performed in a timely manner. After leaving, two of my hub caps cam
my advisor. He was friendly and knowledgeable and the services I asked for were performed in a timely manner. After leaving, two of my hub caps came off due to not being reinstalled properly by the technician. I called Adam and he immediately offered to replace them free of charge.
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by SFERG55
Verified Customer
Verified Customer
Oct 28, 2020 -
Quebedeaux Buick-GMC responded
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Adam made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us.
Best,
The Quebedeaux Buick GMC Team
The service team did a great job of locating the problem
with our truck and resolving it. They kept us informed of what was going on. Adam is great to work with.
with our truck and resolving it. They kept us informed of what was going on. Adam is great to work with.
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by GREG5050.16
Verified Customer
Verified Customer
Oct 28, 2020 -
Quebedeaux Buick-GMC responded
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.
Best,
The Quebedeaux Buick GMC Team
The salesman was courteous and helpful with all questions
I asked. The truck I wanted to see was in transit he showed me a different truck that just came off a truck it s nice. He helped me with make a decis
I asked. The truck I wanted to see was in transit he showed me a different truck that just came off a truck it s nice. He helped me with make a decision on purchase a truck. He explained the finance and cost I was satisfied. The salesman was professional.
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by badbrownaz
Verified Customer
Verified Customer
Oct 28, 2020 -
Quebedeaux Buick-GMC responded
We sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off.
Best,
The Quebedeaux Buick GMC Team
Great the people where very helpful and knowledgeable.
Adam took care of us, always kept us in the loop and made sure that we knew what was going on. Thanks Adam
Adam took care of us, always kept us in the loop and made sure that we knew what was going on. Thanks Adam
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by grijalvamichael52
Verified Customer
Verified Customer
Oct 28, 2020 -
Quebedeaux Buick-GMC responded
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Best,
The Quebedeaux Buick GMC Team
Adam and the service team did a great job resolving my
vehicles mechanical issues.
Keeping me informed thru out the entire process. Great service as usual.
vehicles mechanical issues.
Keeping me informed thru out the entire process. Great service as usual.
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by JMATALONE1
Verified Customer
Verified Customer
Oct 28, 2020 -
Quebedeaux Buick-GMC responded
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff.
Best,
The Quebedeaux Buick GMC Team
Adam and the service team is the best. Thank you for
fitting us in this morning. We are always happy with the service from Adam.
fitting us in this morning. We are always happy with the service from Adam.
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by TJFAGAN1
Verified Customer
Verified Customer
Oct 23, 2020 -
Quebedeaux Buick-GMC responded
We are truly grateful for this awesome review! We are thrilled that Adam was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future.
Best,
The Quebedeaux Buick GMC Team.