Tony was very good at getting me checked in & getting car
serviced. Paul the driver made sure i knew he would take me home. Love the dealership. Adam is also great always watching over & msking sure i am ha
serviced. Paul the driver made sure i knew he would take me home. Love the dealership. Adam is also great always watching over & msking sure i am happy
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by plpatleach
Verified Customer
Verified Customer
Other Employees Tagged:
Brenden Fulda
, C4 Analytics, Edmond Leon, Brian Medina, Tony
Dec 29, 2020 -
Quebedeaux Buick-GMC responded
Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again!
Best,
The Quebedeaux Buick GMC Team.
This Service Department is the best I have ever worked
with, and I've been buying new cars since 1988. They care - and it shows.
with, and I've been buying new cars since 1988. They care - and it shows.
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by TIMDOSEMAGEN
Verified Customer
Verified Customer
Other Employees Tagged:
Brenden Fulda
, Edmond Leon, Brian Medina
Dec 17, 2020 -
Quebedeaux Buick-GMC responded
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.
Best,
The Quebedeaux Buick GMC Team.
This was our 5th car we bought at Quebedeaux over the
years. This time we had Chett for our salesperson and we was awesome. The service team provided terrible customer service. I won't go into details.
years. This time we had Chett for our salesperson and we was awesome. The service team provided terrible customer service. I won't go into details. everyone but Adam was terrible, and we wasted our time in more way than 1. I'll still go back to purchase another car in the future.
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by NICSEY
Verified Customer
Verified Customer
Dec 16, 2020 -
Quebedeaux Buick-GMC responded
It was a pleasure to read about your fifth car-buying experience at Quebedeaux Buick GMC. Congratulations on your car! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Chet provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future!
Best,
The Quebedeaux Buick GMC Team.
Juan and Adam were very helpful. I plan to visit with
your team at Quebedeaux soon to take care of my automotive needs in the future.
your team at Quebedeaux soon to take care of my automotive needs in the future.
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by Buickforever man
Verified Customer
Verified Customer
Other Employees Tagged:
Juan Armenta
Dec 16, 2020 -
Quebedeaux Buick-GMC responded
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.
Best,
The Quebedeaux Buick GMC Team.
Met Adam and he was very nice and helpful. I also met
Ervin and he was very helpful as well
I appreciated the service. Thank you!
Ervin and he was very helpful as well
I appreciated the service. Thank you!
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by jennstingley
Verified Customer
Verified Customer
Other Employees Tagged:
John Fiore, Jon Hicks, Ervin Wilson
Dec 16, 2020 -
Quebedeaux Buick-GMC responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Best,
The Quebedeaux Buick GMC Team.
Had Brake issues with the recall on Silverado's. An
adjustment was made but I still had issues so I brought it back they replaced the Brake vacuum no charge. A pleasant experience the staff Adam, Juan
adjustment was made but I still had issues so I brought it back they replaced the Brake vacuum no charge. A pleasant experience the staff Adam, Juan the shuttle drivers Joey and Paul were all professional and courteous. I now drive my truck without apprehension as the brakes work fine.
Thank you to all above mentioned
Ron C.
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by raghnall1958
Verified Customer
Verified Customer
Dec 15, 2020 -
Quebedeaux Buick-GMC responded
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your Silverado. We hope you will give us the opportunity to help you again whenever it’s time for your next service.
Best,
The Quebedeaux Buick GMC Team.
Showed up for a schedules appointment at 7:30am that I
had made a week earlier. My wife's car had been leaking anti freeze since a earlier repair made by you. At 2:30pm I called for status with Adam. I wa
had made a week earlier. My wife's car had been leaking anti freeze since a earlier repair made by you. At 2:30pm I called for status with Adam. I was told he would call me back. At 3:45pm I called again and was told that they had looked at it earlier, but not since, no conclusions. I told them to get my car ready I was coming to get it. You have lost a customer !!!
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by ironwoodcrest
Verified Customer
Verified Customer
Jan 06, 2021 -
Quebedeaux Buick-GMC responded
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns.
Best,
The Quebedeaux Buick GMC Team.
Outstanding as always Brian and Adam took care of
business. Wish Adam was still up front in the service drive but Brian still does a great job
business. Wish Adam was still up front in the service drive but Brian still does a great job
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by EMKLAHR
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Medina
Dec 09, 2020 -
Quebedeaux Buick-GMC responded
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.
Best,
The Quebedeaux Buick GMC Team.
thank you for your service, your staff is very busy, are
positive, friendly, they do their best to handle concerns, comments, questions. They work hard
positive, friendly, they do their best to handle concerns, comments, questions. They work hard
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by YECENIAMENDEZ
Verified Customer
Verified Customer
Other Employees Tagged:
Edmond Leon, Brian Medina
Dec 02, 2020 -
Quebedeaux Buick-GMC responded
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon.
Best,
The Quebedeaux Buick GMC Team.
The service and repair were both outstanding and timely.
The staff was very professional and thorough and did a great job welcoming me and thanking me after the job was complete.
The staff was very professional and thorough and did a great job welcoming me and thanking me after the job was complete.
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by jandy210
Verified Customer
Verified Customer
Other Employees Tagged:
Brenden Fulda
, Edmond Leon, Brian Medina
Dec 02, 2020 -
Quebedeaux Buick-GMC responded
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Quebedeaux Buick GMC, we value our customers and we look forward to seeing you on your next visit.
Best,
The Quebedeaux Buick GMC Team.