Adam Good | Page 24

Very disappointed that Adam/or alejandra from south dade kia never reached back out to me to credit the $200 difference for the navigation system I was previously charged for, then changed again! Sent a fe kia never reached back out to me to credit the $200 difference for the navigation system I was previously charged for, then changed again! Sent a few messages after we picked up the car but never any response. Here was my final message! “Good afternoon I was hoping to hear back from either you or Adam in regard to that additional fee that I paid for the navigation that was already initially in our original quote. I thought as though maybe and good faith that Adam or you would’ve reached back out to me to refund that additional $200, I have yet to hear back anything from either of you. I would appreciate feedback in regard to this as I feel it is most important in the positively completed sale of our new purchase of our Kia! Truly, the proper thing to do is to either reimburse a $200 credit on my charge card or to receive a $200 cashiers check. I greatly appreciate your time and hope that this will be resolved in an honest manner. Thank you.” … Even the sticker window proved that the navigation system was in original cost quoted. No response! 🤔 More

by JILL725LEO Verified Customer Verified Customer

Report | Print

Gorge was the best salesman, really attentive and take care about us during the process of buying the car making sure I knew very single step and showing me all car’s futures , I would definitely recommen care about us during the process of buying the car making sure I knew very single step and showing me all car’s futures , I would definitely recommend him to friends and family. More

by CYNTHIAVILLALONGA1997 Verified Customer Verified Customer

Report | Print

Super quick and efficient. Very nice and worked with me and my budget. I was in and out in 3 hours. Very nice and worked with me and my budget. I was in and out in 3 hours. More

Report | Print

Great customer service. Didn't spend much time waiting. The reps treated me with respect and wonderful. 100 percent recommended. I am so happy with my purchase. Didn't spend much time waiting. The reps treated me with respect and wonderful. 100 percent recommended. I am so happy with my purchase. More

Report | Print

Tuve muy buena atención tanto del vendedor Ron como del financista y el manager de la agencia , todos fueron muy atentos . Gracias por todo financista y el manager de la agencia , todos fueron muy atentos . Gracias por todo More

by MICHELVIGIL Verified Customer Verified Customer

Report | Print

Very helpful in many ways. So happy with my new car. I did the right thing So happy with my new car. I did the right thing More

by RACHELJIMENEZ78 Verified Customer Verified Customer

Report | Print

I bought a used vehicle there but unfortunately before i could actually take the vehicle home it had a mechanical issue. Salesman Rishaud did an awesome job of making me feel comfortable and no pressure a could actually take the vehicle home it had a mechanical issue. Salesman Rishaud did an awesome job of making me feel comfortable and no pressure as we looked and test drove the vehicle. Finance mgr Adam was awesome in working out a deal being totally transparent on a price that I was happy with. Unfortunately after the deal was done , the vehicle had a mechanical issue so the next day I returned to the dealership and everyone I met with previously was so apologetic and so shocked that this situation had happened. Manager Marcello was so helpful and they refunded my money instantly and were super professional about everything. I would definitely recommend this dealership because of the quality of people that work there. Salesman Rishaud was so caring that he followed up with me a couple of days later just to make sure I had gotten back home as I had driven 4 hours to visit the area while looking for a car. More

Report | Print

Buen atencion y se preocupan por que el cliente reciba lo que quiere no hay presion a que el cliente compre que quiere no hay presion a que el cliente compre More

by ARBELTRAN1 Verified Customer Verified Customer

Report | Print

This was the first time that I have ever walked into a Kia dealership and let me tell you that off the bat the energy is completely different from any other dealership I have ever walked into. The sales a Kia dealership and let me tell you that off the bat the energy is completely different from any other dealership I have ever walked into. The sales associates are so welcoming. For example, I had sat down with Adam Good and Jose Delgado, they were extremely honest from the beginning and they told me to work with what I knew would be within my budget and even then they both made they went above and beyond and ended up getting me to sign into a lease for my dream car. They did not once make me feel like I was forced to leave with a car that same night, they told me to take my time and whenever I was ready to come back to them; usually when you go into a dealership they want you to test drive and sign papers right away but not at South Dade Kia, they really care about the costumer and their needs. I will definitely be sending my friends to South Dade Kia and I will be coming back to take another lease out with Adam and Jose. More

Report | Print

Freddy Lopez is an exceptional Service Excellence agent. I had been in communication with Freddy for weeks, and the deal finally came thru. He is a total professional, compassionate with my mother and famil I had been in communication with Freddy for weeks, and the deal finally came thru. He is a total professional, compassionate with my mother and family; very attentive to our needs during the long wait inside the dealership. The wait was not a problem, the dealership seemed very busy, which is a good thing for KIA. More

by CANESFAN1060 Verified Customer Verified Customer

Report | Print