Adam Bosse | Page 23

I want to issue an apology to the negative review written on Feb 13, 2022 regarding service on my truck. I accused, wrongfully, that someone in the service dept who worked on my truck had stole an item from on Feb 13, 2022 regarding service on my truck. I accused, wrongfully, that someone in the service dept who worked on my truck had stole an item from beneath the rear seat. I didn't notice it gone until needing it and couldn't find it anywhere in the truck where it was last seen. Just this weekend while cleaning out my garage, I found the item. For some reason, I removed it from my truck and stored it in the garage and forgot about it. Right now I feel like a total idiot for jumping to the conclusion of thievery at the dealership. Prior to this stupid accusation, I've had nothing but positive experiences with this dealership service dept. I'm hoping this follow-up on the review makes all good between the service group and myself as I continue to have my truck serviced at this dealership. I need to be sure to never assume anything as the saying goes "when you assume, you make an "xxx" out of "U" and "ME". So again, my sincerest apology. More

Print

I had a appointment for 9:00am, i arrived early around 8:40am, Adams was so kind and wasted no time righting me up service, all i needed was oil change, filter, tire rotation, great. i waited until 11:50a 8:40am, Adams was so kind and wasted no time righting me up service, all i needed was oil change, filter, tire rotation, great. i waited until 11:50am before it was ready, not very good service and i don't think this is what excellent service is about. Its not Adams fault, he had no idea it was still waiting for my truck to be service. I always go to your Dealer for service, now, i have second thoughts, you need to look at your dept and make the adjustment to satisfy future customer.Service adviser Adams is not at fault, but, your service support needs attention. Adams thank you again for your help in this matter, not saying much for service depart. More

Print

I have been a loyal customer of this dealership for over fifteen years now. all of the service department employees have helped me.👍 other Auto dealers should learn something from them!👀 fifteen years now. all of the service department employees have helped me.👍 other Auto dealers should learn something from them!👀 More

Print