Adam Beard

Staff was very respectful at all times. Very good communication. No hassles. Fair pricing and nice inventory. Very good communication. No hassles. Fair pricing and nice inventory. More

by JOHNVINITSKY Verified Customer Verified Customer

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Very friendly, took time to explain everything and made the process very easy which I appreciate the process very easy which I appreciate More

by aaron.dermady Verified Customer Verified Customer

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I was there for service on my 2023 Infiniti QX60 . . standard 50,000 mile check-up 24 Infiniti of Plymouth Service Department was excellent. They performed the necessary 50K mile service and I'll be g . standard 50,000 mile check-up 24 Infiniti of Plymouth Service Department was excellent. They performed the necessary 50K mile service and I'll be going back for my next standard maintenance .. I will also be using them for my wife's vehicle, 2018 Infiniti Q60 .. More

by FPYCKO Verified Customer Verified Customer

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Happy with the service department. Wait time was reasonable. However, the fact I could not get a Massachusetts inspection sticker we deeply disappointing and very inconvenient. And, I Wait time was reasonable. However, the fact I could not get a Massachusetts inspection sticker we deeply disappointing and very inconvenient. And, I didn't work with or meet anyone in the Sale Dept. or Management Department. More

by MMSECATORE Verified Customer Verified Customer

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I had an older car 2006 g35 that other shops were unable to fix it might have taken a couple days longer than most, but they were very accommodating. I am very grateful they took the time. to fix it might have taken a couple days longer than most, but they were very accommodating. I am very grateful they took the time. More

by PJ.STEARNS Verified Customer Verified Customer

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I recently purchased a Certified Pre-Owned Infiniti QX60 from this dealership and had a very disappointing experience. During negotiations, the salesperson became defensive when we asked if they could he from this dealership and had a very disappointing experience. During negotiations, the salesperson became defensive when we asked if they could help with the price of the car or improve their low trade-in offer. The finance manager eventually stepped in and helped us reach a deal we were comfortable with. However, shortly after purchasing the vehicle we noticed oil leaking. We brought the car to another Infiniti dealership closer to home for a full inspection, and they found several issues that should have been caught during the Certified Pre-Owned inspection. The vehicle had four different tires (which should not qualify for CPO), the dipstick was not fully pushed in causing the oil leak, a clip was missing, the coolant was overfilled, and the radio issue I mentioned during the sale simply required ordering a replacement part. Kelly Infiniti fixed everything and made sure the vehicle was in proper condition—even though they did not sell me the car. Overall, I’m very disappointed in the lack of attention to detail and unwillingness to help after the sale. I would recommend considering another Infiniti dealership if you want a smoother and more transparent experience. More

by JPARKER0304 Verified Customer Verified Customer

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They were very easy to make a service appointment with. Prompt quick appointment. Very friendly Prompt quick appointment. Very friendly More

by kathiepalm Verified Customer Verified Customer

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Service was performed as scheduled. Other questions I had were not answered in a manner which would have made me feel more confident that they even addressed it. Other questions I had were not answered in a manner which would have made me feel more confident that they even addressed it. More

by jcallan12 Verified Customer Verified Customer

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First class service all around. Service team was a pleasure to work with. Car was spotless when picked up. Service team was a pleasure to work with. Car was spotless when picked up. More

by CHANSEN5 Verified Customer Verified Customer

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We had a great, informative but low pressure experience with Adam and Nick. They were so helpful and made the process as easy as possible for us. The vehicle is beautiful and we love it. Would highly recom with Adam and Nick. They were so helpful and made the process as easy as possible for us. The vehicle is beautiful and we love it. Would highly recommend them. More

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