Abby Ostendorf

My purchase was an out of state purchase, which they handled perfectly, including delivery of the car to my home. handled perfectly, including delivery of the car to my home. More

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I had a good experience. The sales person I worked with was professional and followed up well. The sales person I worked with was professional and followed up well. More

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Very accommodating and easy to work with. Very happy with our purchase, salesperson, and finance person. Very happy with our purchase, salesperson, and finance person. More

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From the time I stepped on my vehicle to the dealership they were very intentive to my needs Crystal Clear politeness knowledgeable I have a very good experience about making a purchase really what I expec they were very intentive to my needs Crystal Clear politeness knowledgeable I have a very good experience about making a purchase really what I expected out of the Cadillac dealership More

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Abby is an outstanding salesperson who truly goes the extra mile. We purchased a brand-new car that required a return visit for several fixes, and she handled the entire process seamlessly on our behalf. extra mile. We purchased a brand-new car that required a return visit for several fixes, and she handled the entire process seamlessly on our behalf. That said, the car should not have left the lot in that condition. Luther ought to have completed a thorough inspection before the sale was finalized. On the administrative side, Luther also failed to provide a single consolidated email outlining everything required prior to purchase, leaving us sorting through a lengthy back-and-forth chain instead. We also received unsolicited emails promoting insurance alternatives through a third-party partner. When customers are already making a significant investment, that kind of upselling is unwelcome and insulting. Abby: 10 out of 10. Luther Automotive: 5 out of 10. More

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Our experience buying a car from Luther Cadillac was seamless. Abby met us at the door, answered all our questions and made the buying experience very enjoyable! The car was in fantastic shape, all th seamless. Abby met us at the door, answered all our questions and made the buying experience very enjoyable! The car was in fantastic shape, all the maintenance was up to date, including extras like tire rotation and balance. They also included car detailing which made the 2023 car appear brand new! More

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It was an absolute pleasure to work with Abi. She explained the entire process in great detail and knew a lot about Cadillac as a brand. She guided us throughout the buying process and proactivel She explained the entire process in great detail and knew a lot about Cadillac as a brand. She guided us throughout the buying process and proactively communicated on and offsite. Thanks to the entire Luther Cadillac team. Much obliged. More

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Abby was awsome she did a great job the whole way thru and the dealership was also great and the dealership was also great More

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Abby made buying my 2022 Escalade a fantastic experience. She was knowledgeable, responsive, and straightforward from start to finish — no pressure, just great service. Kudos to Luther Cadillac as well fo She was knowledgeable, responsive, and straightforward from start to finish — no pressure, just great service. Kudos to Luther Cadillac as well for running a professional, smooth operation. Highly recommend Abby and the team. Sean D More

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Received excellent service from Abby with the purchase of my new (used) Range Rover! Overall great experience purchasing a vehicle from this dealership. The process was straightforward, and everyone was frie my new (used) Range Rover! Overall great experience purchasing a vehicle from this dealership. The process was straightforward, and everyone was friendly and helpful. More

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