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Aaron Lang
Aaron Lang at Blake Ford

Aaron Lang

Service Advisor

Blake Ford

1011 Armory Drive
Franklin, VA 23851

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29 Reviews
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29 Reviews

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29 Reviews of Aaron Lang

May 15, 2026

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Service Center is excellent. The salesman was great, easy to work with. Quick and reliable More

by Don Rosie
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Recommend Dealer
Yes
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May 28, 2024

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They successfully completed the repair on schedule for what they promised. I thought the price to replace a 2 pin connector was outrageous, but it did fix the problem. On the plus side, thee team was ve More

by mark.slocum
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn McNeely

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May 30, 2024

Blake Ford responded

Thank you for sharing your experience, Mark. We're glad to hear that the repair was completed as promised and that our team was friendly and professional. We understand your concern about the price, and we appreciate your feedback. If you have any further questions or need assistance, please don't hesitate to reach out to Blake Ford. Thank you again for choosing us for your repair needs. Sincerely, The Blake Ford Team

May 06, 2024

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Great customer service by Aaron and car maintenance (Oil Change/Tire Rotation) was done in a timely manner. More

by keatonwhite02
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Shawn McNeely

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May 09, 2024

Blake Ford responded

Thank you for your kind words, Keaton! We're thrilled to hear about your positive experience with Aaron and our team. We appreciate your feedback on the efficient oil change and tire rotation service. We look forward to assisting you again in the future. Safe travels! Sincerely, The Blake Ford Team

May 01, 2024

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Quick repair for our recall, out in a hour. Great people to deal with always. More

by wrgarrisjr
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shawn McNeely

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May 06, 2024

Blake Ford responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Aschenbach Ford Team

April 17, 2024

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Shaun and the entire service department at Blake Ford really do a wonderful job looking out for me and my vehicles. I've been a loyal Blake Ford client for many years and believe they give each customer More

by Paul_kaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tal Drewry, Wesley Anderson , Shawn McNeely

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Apr 19, 2024

Blake Ford responded

Paul, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Aschenbach Ford Team

April 16, 2024

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The service was good it took a little longer than I expected but things happen all the time thank you for your service More

by cdartis62
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Recommend Dealer
Yes
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Apr 18, 2024

Blake Ford responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Aschenbach Ford Team

April 11, 2024

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Service department is very nice to work with when I need their help and advice! More

by wsimmons2
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Recommend Dealer
Yes

Other Employees Tagged: Shawn McNeely

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April 06, 2024

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Aaron did a great job getting my car fixed! He is a valuable asset to Blake Ford. More

by wsimmons2
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Recommend Dealer
Yes
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Apr 10, 2024

Blake Ford responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Aaron does for Blake Ford and our customers. Hope to see you again soon! Sincerely, The Aschenbach Ford Team

April 04, 2024

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Car had to be serviced for a recall, scheduling was timely and vehicle was taken care of quickly, Customer service was great. More

by webtime96
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Recommend Dealer
Yes
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Apr 09, 2024

Blake Ford responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Aschenbach Ford Team

April 04, 2024

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Was told that all fluids were topped off. DEF fuel light came on today with 3500 miles to next oil change. Def fuel last every 5000 miles. More

by wesley.fowler
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Shawn McNeely

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Apr 05, 2024

Blake Ford responded

Thank you for sharing this review regarding your experience with us, Wesley. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Aschenbach Ford Team

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