Aaron Glaze | Page 118

Great people to work with. I don't even go to another dealership any more because I know I'm getting treated the best and getting the best deal possible with Dugan. Aaron even came to my home to another dealership any more because I know I'm getting treated the best and getting the best deal possible with Dugan. Aaron even came to my home to show me AGAIN how to work the radio on my 2014 Impala. Thanks again guys. More

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Customer Service: Excellent. Friendly people with the Customer Service: Excellent. Friendly people with the determination to put me in the vehicle I chose. Quality of Work: Perfect. Aaron Glaze is an Customer Service: Excellent. Friendly people with the determination to put me in the vehicle I chose. Quality of Work: Perfect. Aaron Glaze is an amazing person. Very personable and extremely connective. He made sure that the vehicle I chose made sense as well as satisfied my needs. I appreciate his help tremendously! He is an honest man, and I know that if I sent a friend here they would get the best deal possible. Friendliness: As I aforementioned, Everyone I talked to here seemed to have the biggest smiles on their faces, as did I. Although, probably for different reasons... but that is beside the point. Every employee asked me how my day was, how I was feeling about the process, and made it as comfortable as possible. Price: I searched around for about a week on the internet as well as driving past some dealerships near my workplace, and I found that Dugan had the lowest prices on the 2013 Chevrolet Cruze LTZ including the RS Package. Most other dealers had their cars listed at $26,000 - $29,000. I purchased mine, with a $1500 rebate that I am very thankful for, for a total of about $23,000. Overall Experience: I enjoyed my time here at Dugan Chevrolet. It was an extremely welcoming and comfortable place to be. If I had to have a "knock" of it I would have to say that spending 8 hours of my day here was not my original plan. Other than the amount of time I spent, I am very pleased with the vehicle I chose, and now own! Pinch me, I'm dreaming! More

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I have to admit that I am a reluctant car shopper. My husband typically does all of the legwork and then I will come in and sign the paperwork. We were not in a situation where we needed a new vehicle. husband typically does all of the legwork and then I will come in and sign the paperwork. We were not in a situation where we needed a new vehicle. But if the deal was right, I was open to getting something new. We were looking at either a new Tahoe LTZ or a Yukon Denali. My experience at Dugan was far different than what I have previously experienced at other dealers. First off, the dealership itself has a very relaxed atmosphere. You can get out of your car without being swarmed by sales people. Aaron Glaze was our salesman. His approach is relaxed, friendly and non-aggressive which immediately put me at ease. He is very knowledgeable, 17 years in car sales, and is willing to take a lot of time to explain options, etc. The negotiation on the value of our trade took less than 15 minutes and we were very satisfied with the value we settled on. We were also eligible for for a GM discount through my father-in-law but he was retired and was not sure about how to get the authorization number. Aaron walked us through the process and we were able to get the authorization online. Aaron took care of a lot of the leg work before we returned to the dealer to minimize the amount of time we had to spend there. When we returned to finalize our purchase, Aaron was out wiping off the vehicle and making sure it looked perfect. We got right in to Rusty Lasley, the finance guy. He also has a friendly, relaxed manner. I asked a lot of questions about the various charges and documents that I was signing. He was happy to answer all of my questions. There are a lot of add ons the auto finance industry offers. Rusty presented the options along with the pros and cons of each and let us decide what, if any, would be a smart buy for us. There was no pressure there. Also, the car had pinstripes that I did not like. Aaron had them removed and Rusty refunded the cost back to us. Aaron finished up by giving us a tour of the service department and giving us a coupon for our first service for free. He also paired my cellphone and showed me how to use the Bluetooth technology. I think in total we spent less than 2 hours at the dealership. We were by no means rushed and I felt like both Aaron and Rusty would have spent whatever time we required. It was their level of efficiency that made the process go so quickly. I would definitely use Dugan and Aaron again and would not hesitate to recommend him to anyone. More

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Aaron was great to work with. He wanted to make sure he was able to find us exactly what we were looking for. We were on a time constraint and he did a great job working with us. It was the best car buyi was able to find us exactly what we were looking for. We were on a time constraint and he did a great job working with us. It was the best car buying experience we have had! More

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This is the first new car my wife and I have been able to purchase, so we took our time in deciding what vehicle was best for our needs and budget. We looked at and researched vehicles for three weeks with t purchase, so we took our time in deciding what vehicle was best for our needs and budget. We looked at and researched vehicles for three weeks with the help of our salesman and now friend AAron Glaze. AAron was amazing with his patience, because my wife and I changed our minds on not only what color we wanted but also the vehicle itself three times. Dugan Chevrolet worked with us on our trade in , which we were very happy with and also made sure we got all available incentives on our new Equinox. We got exactly what we wanted at a price that we could afford. The hole Dugan experience with AAron was the easiest and most enjoyable car purchase we've ever had. We would highly recomend Dugan Chevrolet and AAron Glaze for a very pleasurable auto purchase. We will definitely be returning customers. We want to thank the entire Dugan staff for such a enjoyable purchase. Thanks again Ray and Kay More

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Very relaxed atmosphere,very friendly staff. The salesman Aaron Glaze was so easy to work with and didn't try to intimidate me or make me feel stupid like some of these Dealership sales people and Managers d Aaron Glaze was so easy to work with and didn't try to intimidate me or make me feel stupid like some of these Dealership sales people and Managers do. The Manager even came out and talked to me and answered some questions. They had the best price around on the used Tahoe I purchased, with loaded options too! The financing lady(Laura?) didn't try to sell me any extras that I didn't need.Some of the other dealerships try to rip you off by trying to sell you extras that you don't need. I will shop again at DUGAN CHEVROLET IN AVON,IN. More

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We recently purchased 2 gently used vehicles and could not be more satisfied. 3 generations of shopping and 5 vehicles, all from the same location, with the help of Aaron and Reggie, we hope for the fami not be more satisfied. 3 generations of shopping and 5 vehicles, all from the same location, with the help of Aaron and Reggie, we hope for the family tradition to continue. Thanks Dugan. More

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Shopping for new cars isn't something that I usually like to do. There's something about car dealerships and car salesmen that normally make me very nervous and anxious. We decided to go to Dugan after havin to do. There's something about car dealerships and car salesmen that normally make me very nervous and anxious. We decided to go to Dugan after having a not so nice experience at another dealership. From the time we walked in the door at Dugan, until the time we drove away with our new car, I felt nothing but good vibes. Aaron immediately greeted us with a smile and a hand shake as we walked into the building. He offered refreshments and also played a movie for our children to watch. He focused solely on what we were looking for and did not try to push other deals or vehicles on us. He slowly took away the anxiety and stress that I was feeling that day. I could tell early on that he was a genuine person. I was very satisfied with his service and I will be back to see him again one day. More

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Vey Good customer service and Aaron was very helpful in answering all my questions that I had...The whole staff at Dugan was helpful, and they truly respect the customer.... answering all my questions that I had...The whole staff at Dugan was helpful, and they truly respect the customer.... More

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After our first visit with Aaron, I specifically went back to buy from him because out of all the salespeople we visited, he was the most thorough and didn't use jargon. He seemed to find that perfect ba back to buy from him because out of all the salespeople we visited, he was the most thorough and didn't use jargon. He seemed to find that perfect balance of respecting the customer while assuming the customer knows nothing. He even stayed late to accommodate our schedule and never rushed us through the delivery. He remained very neutral and the husband and I disagreed, and he worked hard to find the car I wanted when I didn't settle for one on the lot. I will recommend him & Dugan to anyone looking for a new vehicle! More

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