AJ Yusuf | Page 18

We just bought a really cute Rogue at Mike Rezi Nissan! It went so smoothly and everyone was super friendly and helpful. Our salesperson was AJ and he was extremely knowledgeable and friendly. We could not It went so smoothly and everyone was super friendly and helpful. Our salesperson was AJ and he was extremely knowledgeable and friendly. We could not be happier! Thank you to AJ and the whole team! More

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Last Friday, I sent out a few inquiries on a Sentra to help my son navigate through his first car purchase. I received an email from Mike Rezi stating: “No hidden fees, addendums, or surprises when you ar help my son navigate through his first car purchase. I received an email from Mike Rezi stating: “No hidden fees, addendums, or surprises when you arrive at the dealership. We price aggressively online and do not tag on additional addendums”. AJ from Mike Rezi Nissan followed up early on Saturday morning and gave us a great “ePrice”. We talked on the phone to confirm price details and I let him know we wanted a 36-month loan with 3.9% APR as promoted on the website. I asked for a walkout price before driving an hour to the dealership, but AJ said that “my managers are assuring me you will get the best deal once you’re here”. We drove there and my son really enjoyed the test drive, excited at the promise of owning his first car. We sat down to close the deal and that is when everything changed. The first surprise was learning the ePrice AJ gave me was not valid under the terms we discussed earlier. Cory (AJ’s manager) told me that it was a special rate offered with different incentives, that I had to use the “standard rates” offered by NMAC for the ePrice (I later found this hidden in fine print at the very bottom of their website), and that I had to pay an additional $2k for these terms. The second surprise was when the only rate they gave me was 10.99% APR for 72 months! They didn’t ask about my credit score, income, or other details to determine my standard NMAC rate. Just told me that I had to sign up for the crazy terms to get the ePrice. Asking my son to pay 40% interest for his first car or an additional $2k to get better terms was not even a good deal. I assumed the “best deal” promised meant the best deal for my son – not for the dealership. Classic bait and switch and predatory lending tactics. Does that really sound like “No hidden fees, addendums, or surprises when you arrive at the dealership”? Cory said I could sign up for the high rate and pay it all off the first month to avoid high interest, but it would penalize his dealership. He instructed me to pay most down the first month, with enough left to make the normal payments for the next 5 months and all would be good. He also gave an option to pay another $500 for 7.9% APR over 72 months. I explained to Cory and his manager that I had communicated financing details to AJ upfront and there were no financing requirements/restrictions listed in the ePrice email. They brushed it off as a mistake. My son found online reviews of others who had experienced this same thing and told me he was ok with us leaving, so we did just that. I found another local Nissan dealer in Marietta late Saturday night, selected a similar new Sentra (same trim and packages) on their website with 3.9% APR/36m financing, and was given a price practically the same price as AJ had originally given me with $1250 in dealer incentives. All without speaking to any salesperson and laid out clearly on the web site. I made an appointment for Sunday afternoon. At the dealership, they give me a breakdown of different monthly rates/payments based on my credit. They ran a credit check and asked for all other details needed to confirm financing. My credit score is over 800+ so I had no problem locking in 3.9% APR/36m with no surprises, hidden fees, or addendums. My son would have paid $6k more in interest for Mike Rezi’s deal, or $2k more upfront, to get the same financing as the Marietta dealership. On Sunday, my son drove home in a new car with a big smile on his face, without playing any dealership games. Mike Rezi’s team fell short on an opportunity to make a new driver, and his entire family, extremely happy. Instead, we were an easy mark and opportunity to put a few extra bucks in their pocket. My son left disappointed but learned a valuable life lesson on why people despise car dealerships and their games that prioritize higher profits over customer satisfaction. More

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What I liked was when I got there I was not hounded by sales men. I was able to look around a bit and then AJ came over to see if I needed any help. I showed him what I was looking for and he got it for m sales men. I was able to look around a bit and then AJ came over to see if I needed any help. I showed him what I was looking for and he got it for me to test drive. My whole experience with him and the finance department was great. They were very helpful and very quick with getting everything done. They made sure to answer all my questions and they took the time to make sure that it was what I wanted. This was a great experience with them I would recommend everyone to go and see AJ he is great. More

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Easiest car purchase I have ever done. Low hassle no gimmicks just good quality service. Short time spent at the dealership. Took longer to demonstrate the features of the car after we bou Low hassle no gimmicks just good quality service. Short time spent at the dealership. Took longer to demonstrate the features of the car after we bought it than the whole purchasing process! More

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AJ was absolutely amazing to work with. He was so kind and understanding. Upfront and honest about everything. He's a very hardworking and trustworthy person that will go far anything he pu He was so kind and understanding. Upfront and honest about everything. He's a very hardworking and trustworthy person that will go far anything he puts his mind to. It was a true pleasure and we are completely satisfied. He even sat in the car and explained everything before we drove off the lot. More

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I love my new Frontier. Solid job by my Man AJ. Full marks across the board! Solid job by my Man AJ. Full marks across the board! More

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Very nice dealership with plenty of new and used options! Very friendly staff who made sure to meet all my needs and answered any question I had. Made me feel welcome and at home Very friendly staff who made sure to meet all my needs and answered any question I had. Made me feel welcome and at home More

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He was very helpful and I would definitely tell friends and family about him & now Nissan as a whole Thanks Again and family about him & now Nissan as a whole Thanks Again More

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Travis and Aj were great and very attentive to my needs when it came to my payment and budget.i will recommend them to the world when it came to my payment and budget.i will recommend them to the world More

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Saleh was very thorough and knowledgeable about all the unique features of our Nissan Ariya. He explained things in great detail and showed us where to navigate on screen. unique features of our Nissan Ariya. He explained things in great detail and showed us where to navigate on screen. More

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