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Pretty good start. Poor finish. The good is that when I called to check inventory and setup a test drive, I received straight answers and took the vehicle out with my w Poor finish. The good is that when I called to check inventory and setup a test drive, I received straight answers and took the vehicle out with my wife and Maria from sales. We slightly negotiated on price and were told someone else was in finance but we’re next and it should only be 15 minutes. Over 90:minutes later we get into finance. Why not be honest and tell us that Steve hadn’t had a meal break and to come back in an hour? I texted Maria twice asking for copies of the papers we signed. No help. I left a voicemail (after being on hold and disconnected) in finance (not Steve). No call back. Our onboarding for the new ride? Here are 3 sets of keys. Hope you like it.” More

by astanis Verified Customer Verified Customer

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Always been extremely easy to set up appointments and get in at a time convenient to me. Can't say enough after they took my car in due to an emergency situation and got i taken care of same day! in at a time convenient to me. Can't say enough after they took my car in due to an emergency situation and got i taken care of same day! More

by JPIEST2 Verified Customer Verified Customer

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Ricky sold me a beautiful 2026 GMC Sierra in Sterling metallic. Steve got me financed at better than expected expectations. metallic. Steve got me financed at better than expected expectations. More

by undeadkidjake123 Verified Customer Verified Customer

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Advantage Cadillac makes the car buying experience pleasurable. They were organized and listened to the research that we had done and sold us on what we came in and asked for in a vehicle. They didn’t pleasurable. They were organized and listened to the research that we had done and sold us on what we came in and asked for in a vehicle. They didn’t try to change it based on what they had on the lot or what would be best for them. More

by dougjfrey Verified Customer Verified Customer

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They scheduled me for a transmission appt on a Saturday and then told me when I arrived on Saturday that transmission mechanics don’t work Saturdays. I have 4 kids was given a small loaner which was ok bec and then told me when I arrived on Saturday that transmission mechanics don’t work Saturdays. I have 4 kids was given a small loaner which was ok because was told the car will be ready Monday. I called 5 times on Monday with no call back. The front desk women was very polite and helpful kept apologizing that no one has called me back. Finally at 5 I called again and she must have felt bad and went back herself and told me my car is ready. That was my first and last visit at that dealer. More

by RTRUTTY Verified Customer Verified Customer

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Since Advantaged took over I feel that the customer service has suffered some setback. I also don’t agree with a diagnostics charge for a safety seatbelt hazard, seat belt stopped working. I am consi service has suffered some setback. I also don’t agree with a diagnostics charge for a safety seatbelt hazard, seat belt stopped working. I am considering looking for a new dealer to service my vehicle. More

by ENRIQUE_RETANA Verified Customer Verified Customer

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This is the second time Gilbert has taken care of service for my car. He is always very professional and takes the time to explain and answer any questions I may have. I always feel that my car is in good ha for my car. He is always very professional and takes the time to explain and answer any questions I may have. I always feel that my car is in good hands. More

by SUZANNE-FARBER Verified Customer Verified Customer

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It was easy to make an appointment and the service was great. Sal my service advised me of some upcoming maintenance that needs to be done. great. Sal my service advised me of some upcoming maintenance that needs to be done. More

by DLMARTINA Verified Customer Verified Customer

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Worst sales people ever here the financial team had me sign papers I wasn’t aware for extended warranty! sign papers I wasn’t aware for extended warranty! More

by ortart10 Verified Customer Verified Customer

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Sales person and Manager were professional and accommodating. I believe that I received a fair deal and thorough instructions on the car. It was a good car buying experience. accommodating. I believe that I received a fair deal and thorough instructions on the car. It was a good car buying experience. More

by khp1125 Verified Customer Verified Customer

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