Rick Dike

Nicest vehicle buying experience ever. Treated royally. Rick knowledgable and helpful. No push, just information. Mr Flores the same - very informative and professional. Yet the whole experience was act Rick knowledgable and helpful. No push, just information. Mr Flores the same - very informative and professional. Yet the whole experience was actually fun. And Rick took time to make sure we understood how everything worked, and made sure everything working as it should. First time we remember leaving dealership with new vehicle full of gas! More

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We examined the dealer's website, Edmunds.com, and intellichoice.com. We figured out what we wanted, the features we absolutely wanted, and what we wanted to pay. I hate car dealers. I think they ar intellichoice.com. We figured out what we wanted, the features we absolutely wanted, and what we wanted to pay. I hate car dealers. I think they are kind of like lawyers in a since due to the potential for high pressure sales people, not here though. They greeted us, then handed us off to the appropriate sales person for our needs. Our experience was smooth and seamless from start to finish. More

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I was referred to 5Star by CarPro and expected a better than average auto buying Experience. I have visited 5Star before but this is my first purchase. Rick Dike was by far the best and easiest sales rep I than average auto buying Experience. I have visited 5Star before but this is my first purchase. Rick Dike was by far the best and easiest sales rep I've ever worked with. Rick worked me in without an appointment, found exactly what I wanted, gave me the price I needed, finished the paperwork in record time. I can think of nothing I could have asked for to make this trip better. Everybody Rick sent me to for completing this purchase was knowledgeable and efficient. More

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Lots of commercials talk about a "different car buying experience", but these folks walk the walk. Terry and Rick are true professionals in every sense of the word. More than that, they are genuine buying experience", but these folks walk the walk. Terry and Rick are true professionals in every sense of the word. More than that, they are genuine, honorable and sincerely great people. You will find yourself comfortable, absolutely treated like gold, and... dare I say it?... Genuinely enjoying the whole thing. Bottom line. If you work with these folks, at some point in your experience, you will stop and think, "This is what this experience is supposed be like." More

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Very pleasant experience in buying our new F250 2012 Super Duty Truck. Everyone was very knowledgable about the vehicles, features, pricing, and financing. Overall Experience would have been great excep Super Duty Truck. Everyone was very knowledgable about the vehicles, features, pricing, and financing. Overall Experience would have been great except the trade in value offered on our 2003 F250 was only average $4,000. After seeing the 2003 on your website for used truck listed at $10,433. I understand everyone has to make a profit, but that is a little over the top. I will recommend Five Star Ford to others but with a warning if they are trading in a vehicle. More

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The buying experience was the best I have ever had at a car dealership. Rick was patient with me trying to make a decision on what I wanted. He was friendly and very helpful. The price was outstanding and car dealership. Rick was patient with me trying to make a decision on what I wanted. He was friendly and very helpful. The price was outstanding and the trade allowance was better than I anticipated. Lee did an outstanding job with the delivery. He went over the sync system in detail. He even took a ride with me to show how navigation system works. All in all this was a great experience and i would recommend Five Star Ford, Rick and Lee to anyone interested in purchasing a new car. More

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Arriving at Five Star N Richland Hills, we were greeted with genuine friendliness by a rep when we walked to the main entrance. The salesman asked if we had an appointment with anyone and he immediately l with genuine friendliness by a rep when we walked to the main entrance. The salesman asked if we had an appointment with anyone and he immediately located Rick Dike when I told him, Yes we do. This was our 3rd car purchase through Rick Dike; the only sales rep we've done business with in the last 11 yrs. Although it's been 9 yrs since our last purchase, when I contacted Rick on Wed 11/16/11, he remembered that we live in Flower Mound. He went to work for us right away and delivered more than we expected in value, vehicle quality and professionalism. Rick is an exemplary individual and sales person, a professional who enjoys his work and likes people. We are planning another vehicle purchase for our son in 2012, 3rd Quarter, at Five Star N. Richland Hills, through Rick Dike. Thank you, Rick. A special thanks to Daniel Flores, Finance Mgr, who treated us with utmost friendliness and professional care. After executing the paperwork, Lee Clanton amazed us with the SYNC capability of our vehicle. Lee spent time with us demonstrating SYNC while I was driving. Thank you, Lee. Five Star Ford N. Richland Hills is an outstanding team. A pleasure purchasing a vehicle there. More

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An inquiry was made last Sunday night. By mid-morning Monday, I had an e-mail from Rick Dike, Sales Manager at Five Star in North Richland Hills. Rick and I communicated via text and e-mails as I was ou Monday, I had an e-mail from Rick Dike, Sales Manager at Five Star in North Richland Hills. Rick and I communicated via text and e-mails as I was out of town on a business trip. By Tuesday morning, Rick had set aside the vehicle I described, a Lariat 4X4 with the EcoBoost engine, given me the pricing and then waited for me to get back in town. This morning (Friday), my wife and I made our way to Five Star, a 70 mile trip, and the real amazement began. Rick Dike was there waiting for us and handed us off to Lee Clanton, the Guru of SYNC! Lee showed us the vehicle and demonstrated the SYNC capabilities. We were introduced to Bob Little, our Business Manager, and proceeded through the most painless paperwork session we've ever encountered! After the paperwork was done, Rick and Terry Rich were waiting for us. What an experience! Those are real people and they treated us like real people! Lee gave us an intense course on the SYNC system which, in and of itself, is amazing. He even called us on our way home, as a test, to determine if we knew how to use the system. More

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Rick took ownership of my families situation an made it his own. He provided us with a very nice car in our price range. He went above and beyond. I have already recommended him to all my family and friend his own. He provided us with a very nice car in our price range. He went above and beyond. I have already recommended him to all my family and friends. We are truly blessed to have such a friend. More

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Yes. The transaction was as comfortable as any large purchase can be. The facilities and inventory are the best in the metroplex-I should know, I had been to eleven others prior to reaching 5Star NRH. purchase can be. The facilities and inventory are the best in the metroplex-I should know, I had been to eleven others prior to reaching 5Star NRH. I was met with consideration and sincere service. I believe the price given was the best of any dealership. But, most importantly, they "shot straight." I will return. Chris p.s. I drove from McKinney to buy and would do it again. More

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