Joshua Fichter

First Class Service start to finish Since recently moving to the area I have definitely found a new "home dealership". Was actually referred to them by Ford Corporate to handle and long Since recently moving to the area I have definitely found a new "home dealership". Was actually referred to them by Ford Corporate to handle and long standing service issue that kept being swept aside by old dealership back home. I could easily see why the parent company would recommend these guys. Everyone from Sean Billhymer (service advisor) to Joshua ( General Manager ) have been nothing but first class and professional. I recently referred a friend there as well and he ultimately bought a new F150. He told me after the fact it was by far the best car buying experience he had ever had as well. Check these guys out, You won't be disappointed. !! More

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Salt of the Earth David Deger is everything ALL sales people should be; attentive, knowledgeable, sincere, and honest. I will send all my friends and family to see him David Deger is everything ALL sales people should be; attentive, knowledgeable, sincere, and honest. I will send all my friends and family to see him and the entire staff at Five Star NRH. I owe him, Joshua Fichter, MM Ross, and Anthony Snyder a huge thank you!! From my initial email to the finance office, everything was perfect. Most pleasent car buying experience ever. More

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Great Company Although it did take longer than I planned for the attention to detail and the extra effort it DID take made the purchase of my truck a great one. Ne Although it did take longer than I planned for the attention to detail and the extra effort it DID take made the purchase of my truck a great one. Never any pressure to sign on the dotted line and get me out of the door nor was I pressured to add this option or add this program--all was my choice. Jason, Josh, Anthony and Jim were all professional with attention to detail but still paid attention to our experience and comfort. I would surely return for future automotive needs. More

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My dream came true. If you need a car or want that special one you have had your eye on for as long as you can remember. This is the place you need to go. They will do ev If you need a car or want that special one you have had your eye on for as long as you can remember. This is the place you need to go. They will do everything in their power to get you what you want. I'm very happy to do business with these folks. They make it so easy for you. More

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7th Car Today we purchased our 7th car from Five Star and 5th with David Deger.He is always the first I turn to and even after shopping around to check price; Today we purchased our 7th car from Five Star and 5th with David Deger.He is always the first I turn to and even after shopping around to check price; I still end up back with David and Five Star, what else can I say. Good Price Great Service. We also like that once we have the car their service department headed up by Odie has always come through for us. Would not surprise me if we buy the 8th, 9th and even 10th car from Five Star. Also, while we were there Jimmie updated my wife's Technology software. Add bonus!! More

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2015 Edge Excellent service and courtesy. We will go back next time. It was painless and a rare car purchasing experience. The car is everything we hoped for Excellent service and courtesy. We will go back next time. It was painless and a rare car purchasing experience. The car is everything we hoped for! More

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"Professional, friendly, outgoing" Looking for a white Ford pickup with camel seats. Joshua was super in locating it. Rick helped with trading in our 2 cars. Lee explained the dashboar Looking for a white Ford pickup with camel seats. Joshua was super in locating it. Rick helped with trading in our 2 cars. Lee explained the dashboard system. Jimmie proceed to explain the Sync info with lessons. Could not have asked for a better Ford team of employees!!!! More

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Fantastic Experience Just leased my second F150 from 5 Five Star Ford. No wondering why Car Guy Jerry Reynolds highly recommends the 5 Star dealers. Nothing but positive t Just leased my second F150 from 5 Five Star Ford. No wondering why Car Guy Jerry Reynolds highly recommends the 5 Star dealers. Nothing but positive things to say. Great friendly attitude from Joshua Fichter and Jason Howell .Very helpful and positive experience. I would highly recommend Five Star Ford to anyone looking to buy or lease a vehicle. More

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Awesome Experience Thank you Carlos for a smooth purchase. I love my new Ford Lariat. Great truck and great salesman! The Car Pro Show definitely steered me in the righ Thank you Carlos for a smooth purchase. I love my new Ford Lariat. Great truck and great salesman! The Car Pro Show definitely steered me in the right direction and Carlos is the greatest salesman I've ever worked with. Thanks again. Blessings Judy More

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Number 6 from Five Star and my third from Jim Rich I had previously bought 5 vehicles from Five Star. We now live almost 100 miles from Five Star and I shopped some dealerships much closer to our hous I had previously bought 5 vehicles from Five Star. We now live almost 100 miles from Five Star and I shopped some dealerships much closer to our house. But, in the end, I ended up back at Five Star and working with Jim Rich. I had bought my last two trucks from Jim. This purchase was for my wife's birthday. We're now retired and looking for a good "travel" vehicle. When Jim told me that his wife drives an Explorer and he was about to get her another one, I knew my choice of an Explorer was correct. Five Star didn't have the color she wanted but Jim found it for her. He never even mentioned a different color...he just went to work and found her truck. Jim is GREAT to work with. He finds what I want and sells it at a reasonable price. And it doesn't end with the sale. He ask Nita to call him direct when her truck needed service. He said that he would make her appointment and be certain she was well taken of. He's already called this morning (we took delivery yesterday afternoon) to make sure it didn't "break down" on the way home. Our finance guy was Freddie Valdovinos and he treated us to "Freddie's Finance Experience". Freddie made even this part of the process enjoyable and gave us a reasonable deal on the "extra" stuff...extended warranty, paint protection, etc. As I said earlier, we now live about 100 miles away and I take my truck back to Five Star for service. For Nita's Explorer, I per purchased oil changes for 6 years or 100,000 miles. Five Star has my business for many years to come. More

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