Joshua Fichter

This was the best truck trade I have ever made. I was treated with total respect and everything was explained to the exact penny. I left with total trust of the dealership and all of the employees. I was treated with total respect and everything was explained to the exact penny. I left with total trust of the dealership and all of the employees. I felt like I had the red carpet treatment. This was my second vehicle traded here and there will be more in the future. I have always spoke very highly about this dealership and I will always continue to. Before driving off with my new XLT, I got to experience the world famous "TUT" experience in the finance department. I walked away with not only a great new vehicle but an education in the financial end of car buying. He really knows the business and is a great asset to the dealership. More

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F150 purchase I purchased a new F150 only to find numerous mechanical flaws. Joshua Fichter was great he held my hand thourgout the 3 week ordeal.I ended up with a I purchased a new F150 only to find numerous mechanical flaws. Joshua Fichter was great he held my hand thourgout the 3 week ordeal.I ended up with another truck.Justin Allerhelligen was very helpful setting up the sync and delivering the truck,,I am now completely satisfied and have already referred my son and business partner to 5 star,,,,,frankprochaska More

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Couldn't have asked for a better experience From the time I got to the dealership Mario was very helpful and more knowledgeable than any other sales person I have ever dealt with as far as knowl From the time I got to the dealership Mario was very helpful and more knowledgeable than any other sales person I have ever dealt with as far as knowledge of the vehicles he was sellin . He went out of his way in researching vehicles for me to find what I needed and wanted. Even though my first intention was to trade in two vehicles and purchase a new truck after having my questions answered I decided to keep my current truck and trade in my other vehicle for a new commuter car that would accommodate me and my three year old. And even though my credit isn't perfect Maria and the finance team got me into the vehicle I wanted and on the terms I was comfortable with. By far this was the best experience in purchasing a new vehicle that I have ever had. They have earned a lifelong customer through this experience. More

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Great buying experience, no pressure just great service. My son purchased a F150 from Josh 2 years ago, so when I was in need of a new vehicle I contacted Josh again. Same great experience Ryan had with Josh My son purchased a F150 from Josh 2 years ago, so when I was in need of a new vehicle I contacted Josh again. Same great experience Ryan had with Josh, he goes above and beyond to insure you are happy and satisfied with your purchase. More

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Professional and Friendly atmosphere The employees at Five Star Ford are among the most professional and friendly staff we have dealt with when purchasing a vehicle. Our sales person, Al The employees at Five Star Ford are among the most professional and friendly staff we have dealt with when purchasing a vehicle. Our sales person, Alayna, literally worked with us all day to find the right vehicle at the right price. We got the vehicle we wanted at the price we needed and enjoyed the process. When we finally got to the finance department we were the recipients of the "Tutman Experience"--which made the final aspect of purchasing the vehicle less stressful than anticipated. My husband and I will be back to Five Star Ford the next time we are planning to purchase a vehicle. I highly recommend this car dealership--they do things right! More

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Fun and Friendly Our experience with this dealership was awesome. Alfred, Brieanna, Jimmy, Josh, and Sam were a joy to work with as well as entertaining. There was a Our experience with this dealership was awesome. Alfred, Brieanna, Jimmy, Josh, and Sam were a joy to work with as well as entertaining. There was absolutely no pressure sales tactics used here. It is a comfortable, relaxed atmosphere that makes purchasing a vehicle a fun activity rather than a stress filled experience. More

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Great Salesman Bashar (Bob) Nemri Thanks again for you're hard word on making the car deal happen. This is our second car that we bought from you. Great service! He did whatever he Thanks again for you're hard word on making the car deal happen. This is our second car that we bought from you. Great service! He did whatever he needed to do to make it happened. I would highly recommend Bob to family and friends. Thanks again Jennifer and Randy Blakemore More

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Great service and experience Went to this dealer via the Car Pro show. Met with Josh Fichter the GM personally who took me through the whole process quickly and seamlessly. No typ Went to this dealer via the Car Pro show. Met with Josh Fichter the GM personally who took me through the whole process quickly and seamlessly. No typical haggling and no pressured upsell. Got a great deal on my new 2016 F150 Lariat 4x4. Everything was customer-focused and personalized. The Finance guy was excellent ("Tutman"). Josh was great - and it felt like a family business. This will be my Ford dealer for life moving forward - could not be happier. More

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New Truck I found a truck at Five Star Ford online and was very interested in it. I called my Salesman that I have dealt with that last eight years. I told him I found a truck at Five Star Ford online and was very interested in it. I called my Salesman that I have dealt with that last eight years. I told him what truck I was looking at and how much I could afford. He called back and told me to come see him that he had it worked out. My salesman came in early Saturday morning and I left with the truck by 11 that morning. Diron Lintz was my salesman and he will go out of his way to get you into a new vehicle and doesn't try to pressure you into more than what you can afford. Since 2006, I have bought seven vehicles from Five Star and through the same salesperson. I have had nothing but great experience both from customer service, the finance team and management. I recommend this place over any other dealership there is. More

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Appreciated the Time I appreciated the time that John Hilsinger and Joshua Fichter gave us. They answered all my questions concerning options & helped narrow down what ma I appreciated the time that John Hilsinger and Joshua Fichter gave us. They answered all my questions concerning options & helped narrow down what made the most sense for my family. More

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