Jason Howell

Joy of Buying a New Ford I must say this dealership is the BEST. After being at two others and searching for a new truck we came to Five Star Ford NRH. This place is phenomen I must say this dealership is the BEST. After being at two others and searching for a new truck we came to Five Star Ford NRH. This place is phenomenal. Jason Howell did a great job of making our experience with buying a new truck a pleasure. He was very informative and courteous.No high pressure here. Just outstanding knowledge and helpful in finding what we needed. The after care with the paperwork with "Tutman Experience" was a joy. Very exciting man. From the yard men, to the door openers, to the salesmen; this place is truly a "Happy Place". Very friendly and courteous- We will be back here for our next FORD. More

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New Car Jason Howell did an excellent job of making the process extremely easy and quick with no hassle. Jimmie was great and I appreciated the time he took t Jason Howell did an excellent job of making the process extremely easy and quick with no hassle. Jimmie was great and I appreciated the time he took to show me how the technical side of the car. Super informative and knowledgeable and witty! Thanks! More

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no games my third vehicle from this dealer. no BS, no games. no pressure to buy extra's like extend warranty etc in out 2 hrs. i like that my third vehicle from this dealer. no BS, no games. no pressure to buy extra's like extend warranty etc in out 2 hrs. i like that More

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The BEST Experience! Jason Howell provided the easiest, quick, car buying experience I've ever had. He worked hard behind the scenes to provide a quality list of options f Jason Howell provided the easiest, quick, car buying experience I've ever had. He worked hard behind the scenes to provide a quality list of options for me. He also was incredibly knowledgable about the car, process and experience of buying a car on my own. He and his team even worked late two nights in a row to ensure I had my new car. It was clean, warmed up, and ready to go upon my arrival. The paperwork only took a few minutes, and I was confident in the experience. Thank you Jason for making this a wonderful experience for me! More

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F350 DRW King Ranch Jason found just the vehicle I wanted. Anthony worked the financing. Out the door with new truck exactly like we wanted. Already out to CA to pickup a Jason found just the vehicle I wanted. Anthony worked the financing. Out the door with new truck exactly like we wanted. Already out to CA to pickup a horse trailer and back. Awesome truck. Awesome people at 5-Star North Richland Hills. More

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2014 Ford Escort Jason, Tony, and Jimmie, were all great. Did awesome job giving best knowledge in all areas. Had no questions by the time we left. Thanks for everythi Jason, Tony, and Jimmie, were all great. Did awesome job giving best knowledge in all areas. Had no questions by the time we left. Thanks for everything. More

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Fun & Great Experience My husband & I have purchased a few cars in our life time, and we both agree this was by far the best experience we have ever had. (trust me we have h My husband & I have purchased a few cars in our life time, and we both agree this was by far the best experience we have ever had. (trust me we have had some, we left with headaches) We got the name of a man thru Jerry Reynolds. We did not call first, because we wanted to look around at a Toyota Rav 4. And was not sure of the time we would get there. We live in Crowley, which is a bit of a drive to N. Richland Hills. The man that Jerry gave to us was not available. We were introduced to Jason Howell ( very nice young man) . My husband is not (let me just say easy to deal with when it comes to his money) We had ask Jerry Reynolds about the X-Plan pricing. He assured us that the group at Five Star Ford would beat X-plan pricing. Anyway we talked to Jason for a short while, we told him what we were looking for. He checked his computer and had a couple to show us. We drove one, came back , and he pulled up the price,. Well being curious my husband ask him to see X-plan pricing. He did explaining his price would be better. Well as luck would have it on this particular car, X-plan showed less. Jason was surprised. Anyway he called in Kelly Blackwell ( another super nice guy) . we got that all explained and Kelly made it right. We really enjoyed all the guys we dealt with. All the people from the front door on were super nice . We think that just shows they like what they do. Very pleasant experience and we will be back even though it is a bit of a drive. I have to mention Anthony Snyder - when he first came in I thought gee this guy is all business-ran those forms through the machine like Bam Bam , well once he was done with that the party started, we had never leased before - he explained all that and he was just funny and so pleasant, we all swapped stories about general life. My husband and I walked out laughing (never has that happened to us after talking Finance) And then there was Jimmy Mathews this man knows his stuff, he loves to talk and he went over all the electronics of the car (which we are still working on learning) he never once acted like he was in a hurry (it was pasted closing time) he made sure we were comfortable with everything, and told us several times, give me a call with any questions. Sent a e-mail the next day with his slide presentation, invited us to any class any time. Just a great funny guy. Just a Great experience that we have never had. One last note about Kelly, when he looked in his computer he found that we owed a Ford F 250 , and explained the rebates for loyal buyers. We had gone to another Ford dealership close to our house the day before just looking around, they gave us a higher price on a Ford Escape that did not have near the stuff on it, nor did they mention the Ford loyalty plan, and the salesman had to keep leaving the room to check with his manager on everything we ask. We will come to Five Star Ford from now on. More

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Awesome Experience! The car buying experience at Five Star Ford was amazing.. Everyone we dealt with went above & beyond to ensure our customer satisfaction. We are pre The car buying experience at Five Star Ford was amazing.. Everyone we dealt with went above & beyond to ensure our customer satisfaction. We are previous customers that had bought a vehicle from Joshua Fichter many years ago. Even though Joshua is now in a management position, he was willing to speak to us and help us along in this buying decision. Our sales rep, Josh Howell was very knowledgeable and pleasant. He took the time to review the entire vehicle before we left the lot, and was able to answer all of our questions. Additionally, working with Anthony Snyder was an easy and enjoyable experience. Anthony is very intelligent and polite. Overall, our experience is more than a 5 - maybe a 10!! We would definitely recommend this dealership to our family and to our friends. ~ Janice & Anthony Magrini More

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AWESOME DEALERSHIP I just wanted to take a moment and share with everyone what a great dealership Five Star Ford is. I wanted to trade in my 2006 Chevy Avalanche, and o I just wanted to take a moment and share with everyone what a great dealership Five Star Ford is. I wanted to trade in my 2006 Chevy Avalanche, and on the same day they had me in the car I wanted . I know that people don't typically like the experience in buying a car or truck but I can tell you if you see Jason Howell, he will take care of you. He's very nice and professional at his job and it shows. The customer service is awesome ..... When Jason Howell sent me to the finance dept. I met Kenneth Wilder, and he was just as nice and a professional at his job also. He took the time, and got the very best deal he could for me. There was no going back and forth and disappearing to that "secret" room.. It was very nice not having to haggle back and forth. I can tell you that if you get these two guys your time at the dealer will be seamless . If your looking for a car or truck go see Five Star Ford I will recommend everyone I know to go there . Tim Smith Keller Texas More

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Friendly and Easy My daughter bought her 2011 Ford Escape from 5 Star. When I was ready to buy, she called and made an appointment with Jim Rich. The next morning he My daughter bought her 2011 Ford Escape from 5 Star. When I was ready to buy, she called and made an appointment with Jim Rich. The next morning he was waiting at the door for us. Told him what I wanted and my preferred colors. 1st car I drove was the one I bought. They made it really easy for me and explained everything to this senior citizen. More

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