Eddie Laguana

Absolutely Outstanding! I had an excellent experience purchasing my new vehicle. Actually, It was the best experience I have had at a dealership. The service and professional I had an excellent experience purchasing my new vehicle. Actually, It was the best experience I have had at a dealership. The service and professionalism was second to none. Eddie Laguana dropped what he was doing to help me when I walked in. He was extremely knowledgable and professional. He made me feel comfortable and was not overbearing. He exemplified leadership and drive from the start. There was not a detail that he missed. He made sure that I knew everything about the process and the vehicle. He took the time to help training me on the Ford Touch Sync system and made the whole process easy. I will definitely refer anyone I come across to 5 Star Ford. Processing the necessary paper work with Tut Edwards was outstanding. He gave me what he calls "The Tut Edwards Ford Experience." He was extremely knowledgeable and friendly. He made it simple and fun. Really took the time to answer all questions and is excellent at his job. Jim Rich introduced me to the vehicle and checked on me throughout the whole process to ensure that I was being taken care of. Very polite and professional. He followed up with me via email and a phone call to ensure that all was well. Overall, I really appreciate the excellent service I received from the whole team. More

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Great experience! Would recommend everybody to Eddie! Very wonderful experience! I felt very welcoming and staff is very friendly! Highly satisfied with Eddie and Ford! Would recommend everybody to Eddie! Very wonderful experience! I felt very welcoming and staff is very friendly! Highly satisfied with Eddie and Ford! Have nothing but good things to say about my experience More

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Awesome Our sales rep. Eddie knew exactly where and what type of car we was looking for on the lot and wasted no time showing and help reviewing the deals on Our sales rep. Eddie knew exactly where and what type of car we was looking for on the lot and wasted no time showing and help reviewing the deals on each. he was completely professional, knowledgeable , super friendly and helpful. It was hands down the best experience we have ever had with a salesman of any kind. Eddie's customer service will make it very likely that we will do future business with Eddie and this particular dealership. More

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Thanks Eddie. Best car buying experience I have ever had. We went into this dealership on a Saturday to look at used 4 door trucks. I told Eddie the salesman what are must-haves were. After a few minutes of We went into this dealership on a Saturday to look at used 4 door trucks. I told Eddie the salesman what are must-haves were. After a few minutes of research, he came back and showed us a truck that had everything we asked for at the price we asked for. We negotiated a new set of tires and the deal was done. None of the back and forth/waiting game antics. We went to financing, waited 5 minutes in the waiting room then signed paperwork and we were out the door. Eddie the salesman said it would be 2 or 3 days for the tires to come in and that he would call when they were in. Three days later he called and said the tires were in. I scheduled to come in the next day to have them put on. He said it would take about a hour to a hour and a half for it to be done to set the expectations. I showed up gave him my keys, a hour and 15 minutes later he texted the tires were done. Eddie walked out with me to make sure I was happy with the tires. I was more than happy, they were Michelin's. Needless to say we will be back to see Eddie at Five Star Ford the next time we are in the market for a car or truck. More

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Comfortable, informative, respected, energized, & happy Our sales consultant, Eddie Laguana, was great. He was very knowledgable , friendly, and respectful. He answered all our questions and gave us the sp Our sales consultant, Eddie Laguana, was great. He was very knowledgable , friendly, and respectful. He answered all our questions and gave us the space to make our decision. I love my new Ford Fusion! More

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Purchase a new 2016 Ford Explorer My purchasing experience included Eddie Laguana, Sales Consultant and David Hill, finance manager. Both men were very professional and made the sales My purchasing experience included Eddie Laguana, Sales Consultant and David Hill, finance manager. Both men were very professional and made the sales experience very smooth and expedient. More

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Great Customer Support Always great and professional service. No games like some others. Eddie Laguana the Best. Goes out of his way to make sure his customers got what they Always great and professional service. No games like some others. Eddie Laguana the Best. Goes out of his way to make sure his customers got what they were looking for............. More

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Outstanding!!! Mario and Eddie did outstanding work in helping me and my wife on our new truck. We are extremely satisfied on our experience at five star ford! Kenne Mario and Eddie did outstanding work in helping me and my wife on our new truck. We are extremely satisfied on our experience at five star ford! Kenneth was extremely professional and a great addition to our experience. More

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Outstanding hospitality! I give this place a 5 star rating! I purchase my first car 2016 Mustang on 3/12/16. And my Dad purchase a 2016 f-150 on 3/5/16. They treated us like f I give this place a 5 star rating! I purchase my first car 2016 Mustang on 3/12/16. And my Dad purchase a 2016 f-150 on 3/5/16. They treated us like family! I'll be sure to come back on my next car/truck purchase, thanks to Mario H. & Eddie L. For treating us so well! More

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We were very pleased We were greeted with a very nice and knowligable person (Eddie Laguana) who helped us select the kind of car we were looking for. Every one we encoun We were greeted with a very nice and knowligable person (Eddie Laguana) who helped us select the kind of car we were looking for. Every one we encountered was very helpful and we will share our experience with any of our friends who might be interested in purchasing another vehicle. More

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