Eddie Laguana

happy i am very please with my 2019 Cruize, Eddie Laguana was my sell person and he was very good at showing me this suv. i would tell my friends and family i am very please with my 2019 Cruize, Eddie Laguana was my sell person and he was very good at showing me this suv. i would tell my friends and family about him. i rate him a good and friendly sell man. love my suv thianks Eddie Laguana, More

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Great Experience This was a great experience and very enjoyable with the help of our sales team, Dillion & Eddie, as well as Tut in finance. We purchased a Ford Musta This was a great experience and very enjoyable with the help of our sales team, Dillion & Eddie, as well as Tut in finance. We purchased a Ford Mustang for my son and it was very easy, smooth, and he is so excited about his new vehicle. Thanks to the entire team at Five Star.....outstanding job!! More

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Never had a more amazing experience! We weren’t planning on purchasing until after the first of the year. We were buying a new vehicle due to my pregnancy, but had plenty of time to “shop We weren’t planning on purchasing until after the first of the year. We were buying a new vehicle due to my pregnancy, but had plenty of time to “shop around.” We had visited several other dealerships to find the perfect car, but time and time again, either the sales person was more of an annoyance, or they didn’t have a vehicle that I liked enough to purchase. We went into 5-Star Ford with the same mentality. We were originally welcomed by Eddie and were welcomed so warmly and non “salesman like,” which was immensely appreciated. Eddie showed me the inventory of the SUV I was looking at and I guess already knew my thoughts of what I was looking for - he showed me the vehicle I ended up purchasing; falling in love with it instantly. Eddie was already working with another customer, so he introduced my husband and I to John Hilsinger. My husband was also looking for a truck, and through a seamless process, John found my husband’s truck and insisted it was the best truck in inventory that matched our specifications. As soon as we drove it, we knew he was right. What separated John from any other car salesman (in our lifetime) was his genuine care for our needs. He listened and was there for us every step of the way. It felt as though we were his family that he was taking care of. John talked about the difference between 5-star Ford and the rest of the car industry, the culture of the company and the employees that they hire. It was more than apparent that 5-Star Ford has a culture unlike any other car dealership in the nation. John treats his customers as if he would want to be treated, and it was much appreciated! It was also impressive how knowledgeable John was about the product. It was shocking to me how he knew every detail about my SUV and Josh’s truck - it was great! He kept mentioning feature after feature, in an excited tone, which made me even more ecstatic about my purchase! I loved it! I have mentioned our exceptional experience to many people and wouldn’t hesitate to send anyone to John, because I know they would be taken care of. Thank you John and 5-Star Ford for everything! Lindsay & Josh Strange More

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Overall a pleasant experience. Was a very pleasant experience. Eddie was very knowledgeable and very courteous. I would highly recommend Eddie and Tut man for your Five Star Ford e Was a very pleasant experience. Eddie was very knowledgeable and very courteous. I would highly recommend Eddie and Tut man for your Five Star Ford experience. More

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New F150 in just a few hours I was in need of a new truck but did not have much time. I decided to go to Five Star Ford because of the trust I have in the service department here I was in need of a new truck but did not have much time. I decided to go to Five Star Ford because of the trust I have in the service department here. These guys are honest and have integrity, qualities that are a must for me when considering a dealership. So, I called a friend (Landon) that works in the Service Department at Five Star Ford, he referred me to Eddie who did a fantastic job helping me find what I was looking for and getting the deal completed quickly. Eddie was knowledgeable, kind, and very helpful; a real pleasure to work with. He did not pressure me into anything and was more of a resource for getting questions answered and a helper, I truly enjoyed the experience. After a short wait for the finance department, I was treated to the Tut Man Experience. This guy is fun and jovial, he makes the typical bland, drudgery that most people expect from the financial side of the deal seem to fade away. It was more like a conversation than a "sign here and here, initial here, drop of blood on this spot..." Overall, the experience was excellent, all the people here were friendly, and I was driving off in a new truck in about 3 hours! I would certainly recommend Five Star Ford to anyone, not just for their great prices but, also for the people behind those great prices; that's what makes the difference. More

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new Truck purchase Good selection of trucks. I test drove 3 trucks. Eddie was easy to work with no high pressure tactics. Bubba was quick and efficient. Overall excellen Good selection of trucks. I test drove 3 trucks. Eddie was easy to work with no high pressure tactics. Bubba was quick and efficient. Overall excellent process. More

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Outstanding.Experience. My initial anxiety walking into a car dealership subsided as we sat down with Eddie Laguana. He listened to our requests, reviewed our initial resear My initial anxiety walking into a car dealership subsided as we sat down with Eddie Laguana. He listened to our requests, reviewed our initial research, and immediately produced the vehicles we wanted to see. He did not try to change our minds on our choice. It was incredibly hot outside and he made sure the vehicles were brought to us at the front door with the air conditioner running. He quickly explained the features of the car and answered every question we had as we took a test drive. We purchased the vehicle, he filled out the paperwork quickly, had the car cleaned and we were on our way. Thank you, Eddie. More

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1st new car ! Helped me and my boyfriend get new cars , help us out a lot with prices and showed us different options showed us what they got to offer and great pri Helped me and my boyfriend get new cars , help us out a lot with prices and showed us different options showed us what they got to offer and great prices. More

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Easy, simple and great! Easy to understand. Simple buying process. Great customer service. Will definitely recommend to friends and family! Will return at my next car shoppin Easy to understand. Simple buying process. Great customer service. Will definitely recommend to friends and family! Will return at my next car shopping for the same experience. More

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Happy repeat customers My 2nd vehicle purchased at 5 star ford, love the vehicles and the dealership and people are great! Can’t wait to return for my 3rd vehicle! Nick Co My 2nd vehicle purchased at 5 star ford, love the vehicles and the dealership and people are great! Can’t wait to return for my 3rd vehicle! Nick Cox and Jesus Valles thank you for all your work and helping me with my purchase. Love my XLT Explorer! More

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