Alfred El-Darazi

After working my way around the highway construction I was greeted as I got out of my truck. I was asked if needed help or someone in particular. I asked "Alfred". I was immediately walked to Alfred and g was greeted as I got out of my truck. I was asked if needed help or someone in particular. I asked "Alfred". I was immediately walked to Alfred and greeted by him. We discussed my need for a pickup and he brought one up to show me then drove me around looking at the other inventory. I discussed what I wanted and he set out to find that truck for me. I then left town and said I would return Saturday. I actually drop in Friday afternoon to have my pickup appraised. That was quickly accomplished and we agreed I would trade in my truck. Told Alfred I would return Saturday morning, as previously agreed, to buy the new truck. Alfred was completely ready Saturday morning and he had the truck parked by the dealership, completely ready to drive off. I was then taken to the finance manager, who was another professional. Great experience. Everyone did an excellent job. Could not asked for a better overall experience. More

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Absolutely hands down this best buying experience I have ever had! We knew Alfred from a precious buy for a new Ford F150 and now our second! He was wonderful! He got what we wanted in payment and trade-in ever had! We knew Alfred from a precious buy for a new Ford F150 and now our second! He was wonderful! He got what we wanted in payment and trade-in value! Greatest time spent with him and our fiance guide Anthony! Thank you Sam Pack! We love our truck and plan to send Alfred our son and my sister to see him! Thanks again Alfred you did a fabulous job for us!! The Mitchells More

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Alfred was great. I knew what I wanted when I arrived at dealership told Alfred and next thing I know I driving my new Mustang. Great service. :-) dealership told Alfred and next thing I know I driving my new Mustang. Great service. :-) More

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We were looking for a particular Gotta Have It Green Mustang and our daughter found it on the internet at the Five Star Ford in NRH. So, at 7:30 pm we rushed to the dealership, 15 miles away, and Alfre Mustang and our daughter found it on the internet at the Five Star Ford in NRH. So, at 7:30 pm we rushed to the dealership, 15 miles away, and Alfred greeted us like it was 10:00am. When we told him the car we were there for he said he just sold that one, but he would look to see if there was another. Fortunately, there was another one. He said the car was in a different location and had to be brought to the dealership due to the issues of the road construction. So he asked us to come at 10:00 the next morning and drive the car. We went the next morning, the car arrived soon after we did, while Alfred entertained us, answered questions, and did some preliminary paperwork. We drove the car and he met the price quoted online and we didn't even have to talk to other sales managers to get the deal done. Alfred did it himself. While we were in the finance department, Alfred had the car readied for delivery so that by the time the papers were signed and we were ready to go, the car was ready too! This was the last day of the month and we were in and out in less than 2 hours, including the test drive! Thanks, Alfred, and Five Star Ford! More

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Very courtious sales force,in my book. Also they are service minded to customers,in the ut-most. I would recommend the dealership to all my friends. service minded to customers,in the ut-most. I would recommend the dealership to all my friends. In a nutshell,,,,,,,Thanks, 5-star R.L. NULL More

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The salesman, Alfred El-Darazi, was very knowledgeable and outgoing. There was no pressure to buy. This is the second vehicle that I have ourchased from Five Star Ford and plan to use this company and sal and outgoing. There was no pressure to buy. This is the second vehicle that I have ourchased from Five Star Ford and plan to use this company and salesman for future purchases. More

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Great experience. Easiest car deal I have ever done. Alfred was a great sales rep and Mike worked to get me a great finance option. It was a pleasure doing business with these two gentlemen at Give Sta Alfred was a great sales rep and Mike worked to get me a great finance option. It was a pleasure doing business with these two gentlemen at Give Star Ford North Richland Hills!! More

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Five Star Ford in North Richland Hills is an excellent dealership to work with. Both Alfred and Jeff worked extra hard with me, and dealing with a lot of unnecessary drama. They were polite, positive and dealership to work with. Both Alfred and Jeff worked extra hard with me, and dealing with a lot of unnecessary drama. They were polite, positive and most importantly patient. What should have taken me one day to do ended up taking a week. They held car for me and kept checking in to make sure everything was ok and if there was anything they can do to help. I am extremely please with my purchase and would recommend them to anyone and everyone! More

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Dealership was clean and professional, as was Alfred. Alfred was patient and courteous. Althought it was late on arrival, all the staff were polite. Dealing with negotiations and taking the time to fin Alfred was patient and courteous. Althought it was late on arrival, all the staff were polite. Dealing with negotiations and taking the time to find a car that fulfulled my requirements was a smooth process. Will recommend this dealer for others who are considering purchasing a new car. Finance was also quick and easy and explained the process and expectations. More

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very nice, not pushy and very honest about the payments and how much i could save for the future! with low apr that mike fought for us on 4.9% instead of 5.9% wow now that is honest! alfred was very patien and how much i could save for the future! with low apr that mike fought for us on 4.9% instead of 5.9% wow now that is honest! alfred was very patient with us and took us on three different car rides, the 2013 fusion and escape, but then my husband seen my dream car with a " red tag" for the same of a new car, but this is my dream car and with all the bells and wistles! i couldnt resist the 21,900 price tag which is amazing price! and im not "car poor" to have the car of my dreams! thanks guys. i really appreciate yall more than words can ever describe More

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