4 Honda Dealers near 95304near 95304

I recently traded in my leased Honda here, and the - alex612lightle

I recently traded in my leased Honda here, and the experience was outstanding from start to finish! The process was completely seamless, transparent, and hassle-free. Justin made everything straightforward and took great care of me. I really appreciate how efficient and friendly the entire team was. I highly recommend this dealership to anyone looking for a smooth car-buying or lease turn-in experience!

I had a very disappointing experience with Tracy Honda, - Kiran Y

I had a very disappointing experience with Tracy Honda, and I feel the pricing and invoicing were far from transparent. I was initially quoted $663.80 for Honda part #38809-TBC-A31, the Body Control Module for my 2017 Honda Civic EX sedan, 4-door. I found the same part online for around $409, so I questioned why Tracy Honda was charging significantly more. When I questioned the price difference, I was told they could reduce the parts price, but because they had already given me a 10% reduction on labor, they could not reduce both. I was told that if they lowered the parts price, the labor price would go up. That is what concerns me most. Instead of providing straightforward and transparent pricing, the cost appeared to shift between the part and labor. The revised pricing was approximately $492 for the part and $755 for labor. I also was not given a clear explanation of how the $755 labor charge was calculated. I wanted to know exactly how many hours were spent on the repair and what labor rate was being charged, but the invoice did not clearly explain that breakdown. As a customer, I expect a dealership to provide clear pricing and a complete itemized invoice. When the part is significantly more expensive than the online price and the labor charge is not clearly broken down, it leaves me feeling that I am being overcharged. My experience with Tracy Honda was that they were not transparent with their invoices or pricing and were not customer-friendly. I left feeling that the focus was on getting the maximum amount of money from the customer rather than clearly explaining the charges. If you use Tracy Honda’s service department, check the part number and parts pricing yourself, ask exactly how many labor hours are being charged and what the labor rate is, and make sure you receive a complete itemized invoice before approving the repair.

9 months later still haven't fixed the typo on my - Svvehiclesolutions

9 months later still haven't fixed the typo on my registration and not getting back to me... beyond dissatisfied. SV VEHICLE SOLUTIONS LLC, can someone please get back to me?

Wonderful Service - April123

Mistlin Honda was such a wonderful experience, as soon as I arrived I started wondering the lot and Rosie came out right away and helped me choose the best car for me. Overall experience there was great, i wasn't overwelled or lost, Rosie was AWESOME.