26 Ford Dealers near 49684near 49684

Ordered new Bronco from Pam back in May 2021 and took - ron m

Ordered new Bronco from Pam back in May 2021 and took delivery August 9th. Pam stayed on top of my order throughout the process keeping me informed. Excellent service and very fair price on highly sought vehicle. Highly recommend.

Pete Hayes was fabulous. - jamescorchard

Pete Hayes was fabulous. Knowledgable, Helpful,Very professional. He made the process easy and made our decision to buy the Expedition a no brainer. Our compliments to the team.

I have had my vehicles serviced over the last couple of - ffkowatch

I have had my vehicles serviced over the last couple of years at this location, and have been pleased. I recently had some accidental damage done to one of my vehicles during service. The Operations Manager and Service Advisor worked with me to have the repair done to my satisfaction. In Northern Michigan, it is a challenge to find "big city service" in our small towns. Wyatt Ford of Manistee is working to bring that level of service this area deserves.

Everyone was friendly and very professional. - JP

Everyone was friendly and very professional. It made the process easy and efficient. A stress-free experience.

MEGHAN DID AN EXCELLENT JOB OF KEEPING ME INFORMED ON THE - CHAD

MEGHAN DID AN EXCELLENT JOB OF KEEPING ME INFORMED ON THE STATUS OF MY REPAIRS.

It was great. - tjjeep2001

It was great. They kept in touch and made the experience easy. I would recommend them anytime.

We bought a 2020 ford edge, and within 2000 miles we had - jbmcgeorge

We bought a 2020 ford edge, and within 2000 miles we had issues with the AWD system. I contacted them and they brought it in and scanded it found out it was a bad sensor on the rear differential. We had not bought the extended warranty, but they were great and covered the whole thing. We will definitely go back again for any more service and if we are in the market for a new car. Keep up the good work Serra Ford Gaylord!!!

Nathanial schimming, did a great job to try to get me the - james.meunier48

Nathanial schimming, did a great job to try to get me the F150 I was looking for unfortunately the trucks we found other dealers were not willing to do dealer trades. But he went well and beyond trying to get a truck but it didn’t work out

I was in Sturgeon Bay for a training at the Justice - rlhosket

I was in Sturgeon Bay for a training at the Justice Center and on my way, my low tire pressure light came on. After talking to my husband, he suggested I stop at a Ford dealership and have my tires checker. I stopped at Patriot Ford and was helped by Josh Lamer, Service Writer. He immediately pulled my car in and checked my tires. He was very professional and helpful! I thanked him again and told him how appreciative I was for him to help me out. Way to go Josh! I'm very impressed!

Took My jeep into Browns for a xx oil light, there - Pat Fournier

Took My jeep into Browns for a xx oil light, there incompetent service advisor,Jack,Stated the engine was a catastrophic failure and was was not worth repairing,Recomended scrapping it, or selling it to a Mechanic there named Russ, for a mere 500,Later on, Russ informed me that he put a oil pump and oil pan on it,and it runs great, So for the 225.00 inspection fee, I received a INCOMPATANT DIAGNOSIS,CAUSING ME TO BE RIPPED OFF OF MY JEEP LIBERTY The whole experience at Brown Motors, Left me with a bitter taste, As I feel I was outright deceived and Ripped Off,I will never go there again, And I wouldn't BUY ANYTHING from there stealership

I brought my F250 super duty pick up in so they could - Overbywoj

I brought my F250 super duty pick up in so they could patch a leak in my driver side rear tire. The staff was friendly and I told them that I was towing my 40 foot 5th wheel. They advise that they would fix it right and it would take about 30 minutes. The tech (Jacob) came out and told me that it was a nail hole and it was a simple repair. The next day I hooked up my 5th wheel and headed home. I did not even get to Midland when that tire went flat while driving on the highway. This became dangerous being on the shoulder of the road having to disconnect the 5th wheel from the truck and then changing the same tire that they just fixed. When I got home and went to my Ford dealer where I bought the tire the technician who repaired it advised that the previous repair was done wrong, that Babb Ford (Jacob) just plugged the tire instead of doing it right by putting a patch on the inside of the tire on a superduty that hold heavy loads (as in 5th wheels) Fortunately their wasn’t any damage or injuries and I was in a area were I could safely get on the shoulder to change the tire. I did advise service manager of the issue

I am always satisfied with The Dean Arbor Dealership in - Rascal

I am always satisfied with The Dean Arbor Dealership in West Branch Michigan. Service is exceptional. Products are of high quality; in this case a used car was purchased. I speak highly of this dealership to all my friends and family.

I had engine trouble while in Door County and a local... - unicorn1

I had engine trouble while in Door County and a local garage recommended that I call Witt to repair it as it was a certified Ford dealer and service center. The work was done quickly and they even repaired a hose that had a crack, other than the original problem. The repairs cost more than originally told they would be but I had to get back down to my home.I questioned them about the repairs as I had been told by the local garage that it would require more than what the service center said it needed and was assured that they saw this problem many times in my type of Ford and it would be fine. There was a 12 mo/12,000 mile warranty that they now refuse to honor and it has only been 10 weeks and 4200 miles! I have been told by my certified mechanic near my home that now my vehicle will need a head replaced or a used engine put into my truck because the repair done by Witt Service Center was wrong and the threads are stripped and the spark plug hole is now oval. I am without a vehicle, I cannot afford another costly repair and Witt Service Center is saying oh well. Tough Luck! I feel I was over charged for the repair, the repair was done poorly and incorrectly and I was lied to. In 40+ years of owning vehicles and having them repaired, this is the very worst service I have ever encountered and I will not ever take my vehicle to this dealership again!

The sales people were very nice and made me feel - Mikedeanm

The sales people were very nice and made me feel comfortable and they were very helpful

Very helpful, friendly and timely. - Cheryl Knight

Very helpful, friendly and timely. All were very welcoming. Customer service was awesome here...unlike a lot of businesses nowadays.

Service vehicle - fmorey

Excellent service have been dealing with Bob Mathers Ford for many years and have purchased 4 vehicles! Friendly staff and service is top notch. Very happy!!

I contacted this dealership for pricing on a new f150 and - james.meunier48

I contacted this dealership for pricing on a new f150 and they never did anything to earn a sale. They told me that all ford dealers have the same price because of ford employees pricing. Well guess what I just bought a $72000 lariat at a dealership that was willing to work with me.

This place was amazing and al of the people are friendly - klkarcher09

This place was amazing and al of the people are friendly and know what they are doing! I would recommend them to anyone!

Jim Martin did an excellent job taking care of my... - joeizworski

Jim Martin did an excellent job taking care of my purchase. Since I winter in Fl. he worked with my son and it is my garage

Worst service ever. - Cloy

Had to have my truck towed in The day after Labor Day weekend after breaking down on vacation. Rode my motorcycle to the dealership in the rain because I had no other choice without any phone service there. Requested the vehicle be towed in. At 9:20 AM Joe the service guy told me he would have the truck picked up in the morning. The tow truck finally showed up at 2 PM. Had the truck towed in. They said they would have to order the parts and they would be in the next day. After waiting with my wife and in-laws to hear the next day that the truck would be done. After no call from Joe I called him after we were all packed up and ready to go and when he answered the phone he said the parts never showed up. No call no nothing! Then he told me Ford did not even have the part. After calling my local parts guy at my local Ford dealer in Ann Arbor. He directed me to a dealer that had the part in stock. Which I called them and had the part overnighted to the Ford dealership there in Mackinac. Which of course I had to initiate and pay for the cost. Call Joe the next day and he said Part had not been in yet by noon. Eventually the part showed up. Again no call back from Joe. So I call him again. He tells me they can’t get the old part off which is a transmission line that is leaking. So again I am stuck! Then after talking to him he comes up with they can put a hose on it and Clamp it down that will get me by. At this point I am ferously mad at the service I have gotten so far. My wife convinces me to go in and just get the truck. When we get there they are still not done with it. The mechanic is filling the transmission with a turkey baster, yes a turkey baster! Because they do not have the proper tools. Finally he takes it for a test drive and brings it back. We are waiting in the lobby. Joe is ready for me to pay for the ridiculous repair but I tell him I want to go start the truck and make sure it is not leaking. When I go out to start the truck, I noticed that my key that is a special chipped key cover is broken. I go back in and ask him what happened to my key. He says I don’t know. I say I know for a fact it was not broken when I came in. My wife finally convinces me just to pay the $380 and get out of there. Which I did to avoid going to jail! Now I have to take the truck to my local dealer and have this all repaired the correct way and pay again. Folks let me tell you something I will walk before I take any vehicle into this dealership ever again. I have a business in Ann Arbor. I have dealt with several dealerships. This is by far the worst nightmare and most terrible service I have ever had from a dealership in my life! If you are in the area take the time to find somewhere else to go. They have no clue how to run a business or do proper repair. Did I mention we had to sit and wait with my in-laws for three additional days waiting for them to call and tell us what was going on with the truck which they did not. I had to call every time to try to get some type of update. Where is the service of my life! Chuck/Ann Arbor.

I was in search of a brand new F150. - james.meunier48

I was in search of a brand new F150. Dena Fedell did a great job to find the truck I was looking for. The problem is the sales manager would not do anything to secure the truck and the deal did not go through. I was really looking forward to buying a truck through my hometown salesperson and dealership but they did not get the vehicle I was looking for.