9 Chevrolet Dealers near 31326near 31326

An Amazing Experience! - Rickytm5

I believe that the experience at a dealership starts with its people and it continues from there with the Delerships overall building, grounds quality and then it’s inventory. NeSmith absolutely exceeds on all of these areas. They have the most friendliest personnel that I’ve ever seen, their building is beautiful, the exterior and interior are well maintained and best of all, they have athe largest inventory, diverse selection of automobiles and (custom) Trucks not found anywhere. I found that The Service and Parts Department continues and makes sure that your buying experience doesn’t stop there, they make sure that your new vehicle receives its necessary service on time, they also provide you with the installation of any additional accessories that parts may offer you or that you may want to enhance your new or used vehicle experience. Thank y’all for a job well done !!!!

The Service Department is OUTSTANDING. - vjfalzone

The Service Department is OUTSTANDING. They rally take good care of the customers. Great people

I have been disappointed with the customer service on my - CHANEBROWN

I have been disappointed with the customer service on my last two visits. As a long time customer, I feel the everything has gotten less personal and less timely. On my last visit it took a week to get an answer on what was going on with my vehicle and 3 weeks to get it back. Not only that, I had to call each time to figure out what was going on because no one reached out to tell me what was going on after having my vehicle for a week. Several times I had to do this as 3 weeks without my vehicle is a long time of having to find alternative transportation. On my last visit, I guess you can say communication was better. I would receive text messages on the progress of my vehicle, but service still took over a week to complete. After a few days I realized I was sent the diagnosis of my vehicle through a link in a text message that I weary of opening. I declined the services as they had already had my vehicle for a week and I called to pick it up the next day. I was told that I would get a call back because the person who was in charge of my vehicle was unavailable at the time and they never called back. So, two days later they called for me to pick up my car while I was at work so I arranged for someone to pick it up. I tried to pay over the phone, but again the person in charge of my vehicle was unavailable and was supposed to call me back so I could pay and they didn’t. So when the person I arranged to pick up my vehicle arrived they couldn’t because they never called me back so I could pay. So then, I was able to pay. I guess my expectation is high because of a precisely that was set in the past, but now the lack of communication and extremely long service times have me disappointed. I feel if you are going to switch your communication from calling customers to texting and sending things through a link that should be communicated to customers especially if you don’t open texts from random numbers.

We love Franklin's Chevrolet sales and service always - tdarbyhoward

We love Franklin's Chevrolet sales and service always treat you like family. Have met sales Rob and he was great. Lamar is always my go to. Paul in service is another person I go to.

Great buying experience with Dan Vaden Chevrolet in - livelyolivia5

Great buying experience with Dan Vaden Chevrolet in Savannah. Best group of people to buy from.

Service did not fix the car as needed for electrical - Tim

Service did not fix the car as needed for electrical problem with the map and entertainment screen. The car was there four business days. Service calls and says it is fixed. I started the car, and the same problem persisted. It shouldn't have been that hard to check it. So, I had to get the car towed to another dealer who can fix it right. Wasted many days on this problem, and now have to start over.

The dealership was very polite and helpful, from start to - vondiabetic36

The dealership was very polite and helpful, from start to finish. Mr. Tony Gatson was awesome, very professional, knowledgeable, and helpful. really know how to work with clients from all walks of life. Five Stars.

Had an oil change, then i was told theres a recall - rodneybla1

Had an oil change, then i was told theres a recall service issued for 2021 siveraldo. Thats when check eng lights and others appeared. Stanby for correction service.