The Sales will go out of their way to make the purchase - Disappointed Senior
The Sales will go out of their way to make the purchase happen; but
the service department is totally opposite. After the sale I was
"ghosted" with no return calls; this was reported directly to
David "Sport" Durst who advised me to speak with him in the future;
unfortunately Brian Yates, service department, told me that he could not
reach Mr. Durst. My 2024 Kona is now losing power and coming to a
complete stop while driving after about 6000 miles. This has happened
4 times now in the middle of traffic.Even though I submitted a video of the
last event no repair because the master mechanic could not "reduplicate"
the issue...no documentation of checking other parts of the vehicle..nothing
This "accident ready to happen" was returned to me as is...Now I have to
return it again and there is NO available loaner...AND Mr. Durst CANNOT
be reached....According to an attorney, if I drive this vehicle as is knowing there
are issues, I will be held responsible if there is an accident...it has started back
stalling and losing power while driving after filling it with gas and even after
Brian Nelson filled the tank with gas at the dealership....
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