13 Kia Dealers near 15401near 15401

The dealership is well maintained, the customer service - chrisviveros

The dealership is well maintained, the customer service is incredible. The moment I started walking on the lot, I was immediately greeted and helped. John was awesome! He was polite and extremely patient with me. Great experience overall!

This review is for salesperson Andrea Bruno. - habdarby

This review is for salesperson Andrea Bruno. She has so far lived up to her bio info that stated, "My main goal in my career is to serve my customers with their every need prior to and after the sale!" Andrea worked diligently with us to ensure we purchased the correct SUV for our needs. She thoroughly knows the ins and out of the SUV we selected and for the questions she did not know regarding warranty, she went and found the answers for us. We appreciated her going above and beyond when she understood our crazy family schedule and met us at our home with the car to make sure our children fit safely in the car. She worked with us and the detailers at Jim Shorkey to have the car immaculate at pick-up. She met with her manager, Pete, to help us have a more positive experience regarding a trade-in. Andrea went over the technology on the car with me and stated if I had any further questions, I could reach out to her in the future. Andrea was a great salesperson at Jim Shorkey Kia, and we would recommend her.

The Smail dealership has gone above expectations to help - susanjansell

The Smail dealership has gone above expectations to help me when AAA had to tow me from WV to Greensburg New Years weekend. (Morgantown said they couldn’t look at it for a week) it was a fuel pump issue that they repaired as quickly as possible. Their experienced mechanics saw other engine parts showing wear that they were able to replace while the engine was apart, saving me added labor costs. Not long after that the transmission went. Unfortunately the parts were backlogged nationally ( not Smail’s fault). RJ Imbrogno helped me through all of it keeping me updated with the status and obtaining two different loaner vehicles for me to work. He was professional and sympathetic with my situation. I can recommend the extended warranty to anyone knowing Smail upheld it with their service.

Fast, warm, friendly, professional, courteous, expedient. - T

Fast, warm, friendly, professional, courteous, expedient. Glad I decided to buy my car from them.

I just purchased a 2023 Sorento from Cochran Kia. - eric.stormer23

I just purchased a 2023 Sorento from Cochran Kia. They made the car buying process straightforward and fair. They even corrected an error that occurred in the finance office, giving me a better deal than expected due to a year end Kia Incentive. Long story short, I was charged $500 more than I should have been. I discovered the error, and informed my sales associate. I also asked him to pass along the information to his manager. Naturally, I thought the worst, and did not expect to hear back. This morning, I received a call from the general sales manager, and was informed I would receive a check in the mail for $500 plus the extra tax I paid. They could have chose to do nothing, but instead, they acted with integrity and made the situation right. I appreciate that honest approach throughout the entire process, and will choose Cochran Kia again in the future.

2nd request for service while receiving milage service - KathyT*

2nd request for service while receiving milage service and inspection. (Purchased at CHarper) Honda CRV 2020 and paint is pealing between door frames and driver side head and tail lights have moisture leak. Service agent stated car out of warranty. Both issues are honda manufacture defect and not a warranty issue. Wonder if CHarper will step up and assist now!

expected from a customer owning a Kia automobile - Hedy

expected from a customer owning a Kia automobile regardless of where the auto was purchased. I expect a thoughtful response to this email and will not be bringing my car back for any service to your dealership.

I highly recommend this dealership to anyone when my - Lilbronx

I highly recommend this dealership to anyone when my wife’s car was totaled. I was driving through there a lot. On my way home from work and One of the sales persons came out named Jennifer and I told her I was just looking right now to replace my wife’s total vehicle. She showed me a couple vehicles that were what I was looking for but out of my price range and then she brought me something else out and we ended up taking it that night, three weeks later, I ended up doing the same thing at the same dealership and buying a second vehicle for my daughter. Jennifer was not available so she gave me to a reliable sales person who took care of us with great care and they even discounted the car to help with my financial budget of buying a car for my daughter .

I went in for a oil change and tire rotation told them my - Pamwv

I went in for a oil change and tire rotation told them my dash kept saying needing updating although I updated several times they said they fixed it they didn’t, I have had two tires just blow out on me while driving guy told me it was the belt which is off the car is not a year old I called to ask what they were going to do I wanted 4 new tires nothing no one called me back yesterday I was scared to drive it so I just took it and traded for a Subaru the least they can do is pay me for the tires I bought and the aggravation I went through I feel this is a better business bureau problem

After I bought a Kia sorento from them I had taken my car - d.grimes 6613

After I bought a Kia sorento from them I had taken my car in for service after hitting a deer. Well they were suppose to change the radiator with a new one that my insurance company paid them for. Well a few weeks later my car started over heating due to a bad radiator. Took it to another service company and here to find out the radiator was never fixed and the old one was still in there. Well I consider that fraud and very poor customer service. I would NEVER buy a car there and would say BUYER BEWARE!

Buying experience - Justwantedtobuyatruck

Worst truck buying experience of my life. The truck I was sold was faulty and they couldn’t or wouldn’t fix it. I took it back 3 times. They also quoted me a price for an extended warranty and then listed it at $ 1,000 more on the paperwork. There are a few other things I could list that were quoted at one price and then listed for a different price on the paperwork such as the payment and the payback amount. I strongly recommend you avoid this dealership. I have never written a review before for anything but this was an absolutely terrible experience that has still not been resolved.