4 Virginia MINI Dealers
Picked up my new Mini Cooper today and could not be - Debbietret
Picked up my new Mini Cooper today and could not be happier! Vicki Sexton was my Mini Advisor and was extremely helpful throughout the ordering through pick-up! This is my first Mini and Vicki made the whole process efficient and informative. I look forward to a great car relationship with Checkered Flag Mini in the years ahead! I highly recommend Checkered Flag and Vicki!
Top Reviewed Specialists At This Dealership
Top notch service! - touristced82
Top notch service!! Service always takes great care of my car and Steve my advisor was super helpful!
I recently made the mistake of purchasing a used car from - Tom
I recently made the mistake of purchasing a used car from Sterling Motorcars. The car had passed a VA Safety Inspection, but as I live in MD, I'm required to get a second inspection. The Motor Mount and CV Joint both failed! Motor mounts connect the engine to the frame of the car. So I've been driving my kids around in a car with an engine that might fall out! If it gets damaged, it could cost $10,000+ to replace it! When I contacted my salesman, Rabih AbdulMalek, he informed me that his sales manager, Todd Patykewich, said the car was sold "As Is" and there is "nothing he can do." I had simply asked that Sterling repair the defects, provide a loaner car during service and provide an extended warranty to cover any future issues missed during the dealer's safety inspection. I'm very disappointed that Todd chose to hide behind the "As Is" excuse instead of honoring Sterling's pledge to "work closely with you to ensure you're buying the perfect used car for your lifestyle." I doubt anyone's "lifestyle" involves driving their family around in such a dangerous car. As a "Trusted New & Pre-Owned Car Dealerships in Sterling, VA", I expected much better service than I received. PS - the windshield defrost doesn't work and there is a missing bolt that holds the door panel on, but since it wasn't part of the safety inspection, I didn't even ask for that to be repaired.
Vinnie was excellent and went above and beyond to make - mabushka
Vinnie was excellent and went above and beyond to make our shopping experience wonderful. I broke my foot the day after we picked out my MINI and Vinnie arranged to deliver the car to my home. Wonderful customer service! Mini of Alexandria is now my preferred dealer! I look forward to being a customer for many years!