37 Tennessee GMC Dealers

I’m extremely disappointed. - Leannbb

I’m extremely disappointed. I was lied to multiple times after speaking with Chase. My brand-new (bought April 28) 2025 Acadia (8-seater, 3rd row) needed a warranty repair. I was told on three separate occasions, that I would receive a rental vehicle equivalent to mine because this would take time to fix. Instead, I was given a 5-seater (Ford Escape), which does not meet my needs. I clearly explained that I have six people to transport. The response I got? Yes, this car is equivalent. Upon checking, the vehicle was not big enough. I went back and told them that it wasn’t going to work and Chase said well I’m sorry that’s what we have. I had no idea where to start this vehicle and a male came out to show me and then stated “We don’t even have to give you a car.” If that’s your policy, then everything should’ve been communicated honestly from the start. Instead, I was misled. Worse, the rental car was dirty and they admitted they knew it was. I was told when I address that issue “yeah, it was just returned.” The dismissive tone and lack of respect I experienced sealed the deal: I will never do business with any Russell Barnett dealership again.

I test drove 3 trucks salesman was great. - felicialanders16

I test drove 3 trucks salesman was great. I was in and out within an hour after we agreed on the vehicle and price.

Horrible service! PURCHASED a used truck through their... - Godairae

Horrible service! PURCHASED a used truck through their online stock, flew from Oregon to Tennessee to pick it up, upon arrival was told truck was sold to someone else and they no longer had it available! We had receipt from salesman, had given credit card to hold deposit and everything! Spoke with owner, JJ Arnold, who didn't seem to care much and was very rude- he promised would send check for reimbursement of our travel expenses but after many attempts to contact him he never followed through- he was flat out lying to our faces to get us out of his building knowing we would be going back to Oregon and wouldn't be able to bother him.... The most horrible customer service experience we ever had-

We were in and out very quickly, and we had less than... - arc3375

We were in and out very quickly, and we had less than perfect credit.

Nice Folks to buy from. - swandtj1

Nice Folks to buy from. We were treated fairly and their facilities were clean and organized.