72 Tennessee Chevrolet Dealers

Best service department ever. - paulaspears

Best service department ever. Staff is very friendly and courteous. Work is always completed on time.

We had a great experience purchasing our new car. - chrismickrt

We had a great experience purchasing our new car. The entire process was professional and straightforward. We negotiated the deal online ahead of time, and when we arrived, the price was exactly what we had agreed upon. There were no hidden fees, no gimmicks, and no last-minute surprises. Everything went smoothly from start to finish. Overall, it was a very pleasant car-buying experience, and I would definitely recommend this dealership.

I had a wonderful time at the dealership everything was - damianisaac1972

I had a wonderful time at the dealership everything was awesome saleman was great polite and easy talk to

I love my experience with this dealership. - Courtney Rhyan

I love my experience with this dealership. I was taken care of as soon as I pulled up. My service advisor Danielle Smith was very helpful and knowledgeable about my concerns. I was in and out in no time and all my issues were resolved. I will most definitely be coming back again with my other vehicles. Thank you for providing me with excellent service.

The group at Carlen is the very best. - Cjchaffin69

The group at Carlen is the very best. Knowledgeable, respectful, friendly and courteous. The service was excellent. They completed the work on time with no delay. Will recommend!

Collen Jones was our salesman. - Jleeandc

Collen Jones was our salesman. He was very professional and friendly. He had us approved and out of the door in our new Chevrolet Silverado within 45 minutes. If you hate spending your whole day at a dealership, go see Collen Jones at Express Chevrolet and he will take care of you. Highly recommend.

Absolutely amazing service from them. - Howelldanieljay

Absolutely amazing service from them. I was in a sticky bind with a truck that was xxxxxxx up all my money, and got me into a brand new car, cheaper payment and much better gas mileage. Jacob Gossett is the one that help me and he spent hours just trying to help me out and get me into a better situation. Me and my whole family have used him now and he’s made all of our lives so much better. Definitely will be returning back to see him next time we get another vehicle!!!

We financed a truck at this dealership and traded in our - Kathryn Bryant

We financed a truck at this dealership and traded in our previous truck. We assumed, like every other dealership would typically do, that the dealership would quickly pay off the loan on our trade-in vehicle. Unfortunately, it has now been over a month later and the dealership refuses to pay it off. As a result, we have been forced to make payments on both our new truck and the truck we no longer own. ***Despite multiple calls made to the finance manager and the dealership manager, we are now facing a second month of double payments because the dealership continues to avoid paying off the loan.*** To make matters worse, the finance manager advised us NOT to make the monthly payment on the traded-in vehicle, and that if it negatively affected our credit, "our score should come back up once the vehicle is actually paid off". We then spoke to the bank, who stated not only would it negatively affect our credit, but the reimbursement would not include the interest paid as part of the vehicle payments. Ultimately, we are forced to pay the payments and lose the interest money because of the dealership's failure to come through. My husband and I have purchased well over a dozen vehicles from other dealerships over the years and have never encountered this problem. I would highly recommend that anyone looking to trade in and/or finance a vehicle should avoid this dealership and their shady business practices.

Everyone is very kind and helpful and knowledgeable about - gwenseals

Everyone is very kind and helpful and knowledgeable about keeping your car maintained and running great.

As the owner of 4 GM vehicles, I drive about an hour to - smokefoot55

As the owner of 4 GM vehicles, I drive about an hour to this dealership because of their service department. Good people there-great customer service.

Kudos to Rob Reynolds,SA. - peggyaharwell

Kudos to Rob Reynolds,SA. He is always pleasant. These past couple of years since I have been taking my 2022 Chevy in for routine service, Rob has always been helpful, kind, and professional. Thank you Mr. Reynolds

I was at Nick Mayer Chevrolet GMC in Dickson for service - Tony and Carol Hendrix

I was at Nick Mayer Chevrolet GMC in Dickson for service earlier today . 8/13/24. JASON and the crew took care of my wife's Cadillac . VERY SATISFIED , WILLIAM WHITEHEAD along with JASON and the staff always get the job done !!

Dealership service is good, but corporate Chevy customer - Awinters

Dealership service is good, but corporate Chevy customer service is infuriating. My truck is 1 year old and has been to the dealership for a different problem 3 times in the last month, twice on a rollback tow truck because it would not drive. Since it is under warranty they issued me a rental and paid for it, however corporate Chevy now requires the rental to be a GM vehicle. There are very few GM rentals that are available, and they are all small and not comparable to what I regularly drive. Corporate is the only level that can approve a non-GM vehicle to be issued and paid for (the dealership cannot) and corporate customer service is not helping me out. The rental lot is FULL of other brand vehicles big enough for my family, but I am in a vehicle that will not fit my family because it's the only GM available in the fleet. It should be simple for them to approve a comparable vehicle that will fit my family but corporate customer service is being stubborn. I understand the idea behind wanting me to drive a GM rental so I don't fall in love with a different vehicle, but I am so inconvenienced and furious at Corporate Chevy customer service at this point I will never buy another Chevy. This decision is not even related to how many problems I've had with my brand new vehicle. I have been struggling to find a friend to help me take my family places for weeks and this is unreasonable. Either fix my vehicle or give me an appropriately sized rental regardless of the make of that rental. This corporate decision makes no sense and has turned me off to Chevy for life.

I’m extremely disappointed. - Leannbb

I’m extremely disappointed. I was lied to multiple times after speaking with Chase. My brand-new (bought April 28) 2025 Acadia (8-seater, 3rd row) needed a warranty repair. I was told on three separate occasions, that I would receive a rental vehicle equivalent to mine because this would take time to fix. Instead, I was given a 5-seater (Ford Escape), which does not meet my needs. I clearly explained that I have six people to transport. The response I got? Yes, this car is equivalent. Upon checking, the vehicle was not big enough. I went back and told them that it wasn’t going to work and Chase said well I’m sorry that’s what we have. I had no idea where to start this vehicle and a male came out to show me and then stated “We don’t even have to give you a car.” If that’s your policy, then everything should’ve been communicated honestly from the start. Instead, I was misled. Worse, the rental car was dirty and they admitted they knew it was. I was told when I address that issue “yeah, it was just returned.” The dismissive tone and lack of respect I experienced sealed the deal: I will never do business with any Russell Barnett dealership again.

I was traveling for work and my vehicle broke down during... - phyde

I was traveling for work and my vehicle broke down during the week. The team at Bill Gatton did a great job of fixing it in a very timely fashion to get me back on the road again. Absolutely a wonderful experience!!!

this dealer ship told me a car was for sale when i... - blunder19

this dealer ship told me a car was for sale when i called... i spent 20 minutes on the phone with them and told them i would buy the car... they took a deposit from someone else while on the phone with me.. while i was giving them my personal information.... then told me the car is sold midway through my call.... very unprofessional... i would never recommend this dealership based on how i was treated. Stay away...

make you pay for warranty work-- and do not fix the issue - JLHolloway

To truly rate these people there should be negative stars Just getting and appointment at this place was horrible. 3 times I tried calling them only to get transferred to a phone that just rings. I had to actually go to the dealership service department to schedule my truck in for maintenance. Picking up my truck was horrible NO one would wait on me and when they did they told me to go in the back room where 7 or eight people were back there just talking and laughing I ask where me service manager was they just said they do not know. SO I had to go find my truck look it over and drive it around front. Then went in to get other set of keys that I left, and I have to PAY for warranty work. Oh and the terrible loaner they gave me had 187,000 miles on it and should not be on the road, I was scared to drive above 50 mph. Then week later I have the same problem that it was in this HORRIBLE dealership for, SO all that AND they did not fix the problem. My truck is currently in a real Dealership at the Wilson County Chevy dealership in Lebanon TN for the exact same problem, At least here I was treated as a Chevy owner should be, with respect. SO this horrible Edd Rogers should NOT be a Chevy dealership. I would like the $240.00 I paid for them to fix my truck, WHICH THEY DID NOT, refunded. I would not EVER take anything to these unprofessional and disrespectful people.

Supreme deception - happycamper

Bought Used Torrent, cash deal asked several times if any known defects. Over and OVer how great the car was. Allowed short test drive seemed ok. On way home noticed the engine temp gauge didn't work. Took car right back was told it must be sensor bring in on Friday and we will fix. Well 3 hours after leaving car they call not sensor and told to call back Monday. Called Monday told not sensor but entire cluster, and they would give me a break and fix for $750.00 it was not a safety issue. They then said it went out on the way home...When I called and asked the part number to have it fixed outside dealership they refused to give it to me. My mechanic fixed it for less than $400 parts, progam and all...If you consider buying a car from Grindstaff take it to an independent mechanic and have it checked out because they DON'T

Bought a used car from Lawson and specifically asked if... - skylineosprey29

Bought a used car from Lawson and specifically asked if it had been in an accident. Did you see the Carfax?, he asked. Sure I saw it and it said the car was clean but in fact when I took it to a body shop for some minor cosmetic work it turns out that the car has had a complete rear end replacement. The car was wreacked in a rear end accident that did not show-up on Carfax. The car is not worth what I paid for it and these guys lie. STAY CLEAR!

Recent purchase of a 2020 Chevy Silverado 2500HD was one - godsjarhead

Recent purchase of a 2020 Chevy Silverado 2500HD was one of the most smooth and seamless truck buying experiences I've ever had at a dealership. Sales associate was very prompt and associates there very kind.

My Wife and I purchased a GMC truck on August 13, 2013.... - kbrown60

My Wife and I purchased a GMC truck on August 13, 2013. After a week we were told to return the truck because they could not finish the deal.We were appalled as I had already spent money making some improvements on it. We were not compensated. We were offered another truck and we took it. We later found out that they had destroyed my credit rating by trying over 20 times to secure a lending institution to go the loan on the first truck and failed. Doing this lowered my rating drastically. They promised to fill the tanks on both trucks and did not. The second truck had no owners manual and it took 3 weeks to get it after many phone calls. We are still waiting for our registration and the 30 day tag will expire tomorrow. We were told to alter the date on the tags expiration date by office personnel. We complained to management and were told we would have our registration on Thursday September 12, 2013 by way of overnite mail. We did not receive it and now the tag will expire leaving us truckless. I am considering legal action. I wonder how this dealership stays in business.

Judd is a dud - dsteele95

Judd is the absolute worst salesman I've ever had the displeasure of dealing with. Completely rude, condescending, sleazy, know-it-all attitude. I caught him in a lie where he tried to tell me a new rim for my car would be $500, when the parts department from this dealership told me it would be $130 for a brand new rim with the tire pressure sensor and everything when I was looking to replace it. Tried to tell me it would be $1000 to detail my car, when I and everyone else I've told about this knows that a good detail job is very rarely at or above $200. He then got more insistent that he was right and then stated "well everyone has their own opinion" in a snobby tone. Clearly he needs to find a dictionary because I was stating facts. Really wanted to strangle him because of the way he was talking to me. Let's see you try and delete this one Judd :) I told you I wouldn't let up. I'll continue to be the biggest annoyance in your life. Everyone who is smart and looks up a dealership before they do business with them is going to know that you're a lying con artist, but that's perfect for you because you love screwing over stupid people. You just severely messed up when you thought that I was stupid.

Nice Folks to buy from. - swandtj1

Nice Folks to buy from. We were treated fairly and their facilities were clean and organized.

SPECTACULAR EXPERIENCE WITH THE SERVICE DEPARTMENT!!! ... - dew07

SPECTACULAR EXPERIENCE WITH THE SERVICE DEPARTMENT!!! I found these guys to be honest and great to work with. They saved me THOUSANDS OF DOLLARS on my seven year old Buick. Go to Wilson County Motors reviews and read how I came to do business with Vic Jenkins. When it comes to smart service, they get the nod and they will be my goto for any GM auto service from now on.

The salesman and the finance manager told my employee,... - lepearso

The salesman and the finance manager told my employee, time and again, that her new truck would cost $19,000 and that the balance she owed on a trade-in would be payed off without owing anything more. I looked at the contract and discovered that the price of her new truck was actually around $32,000 and that the payoff of the trade-in had been added to the price of the vehicle. Factor in the interest rate and the other fees, and she will end up paying nearly $46,000 dollars for a vehicle she was told, time and time again, would only cost around $19,000. She will never make this mistake again and she will take me with her the next time she goes car shopping!