68 Pennsylvania INFINITI Service Centers

The service department offered stellar service as usual. - JB

The service department offered stellar service as usual. The representative was attentive, responsive and very detailed.

Shannon, Terrance and Guillermo from the service - Gary

Shannon, Terrance and Guillermo from the service department provided outstanding customer service today. There are a great team.

They are good just takes too long. - lauracarlton67

They are good just takes too long. I will always go to the dealer with this car.

Great customer service. - Jess

Great customer service. Always an easy process once I arrive at the dealership. The service advisor and the guys that help right when I arrive are always so nice and friendly.

Went to the Washington Infiniti store, Steve Cooley is a - ckf102

Went to the Washington Infiniti store, Steve Cooley is a trustworthy, professional, and fair service advisor. He gets the car right the first time and communicates everything. I got a video of the car showing me what it needed and did not need. He had a loaner waiting for me and his staff is top notch. Go here for service. Much better experience than the Monroeville store.

I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi

I have purchased five cars through abruzzi auto brokers since 2000. I estimate my savings to be around $10,000-$15,000 total. I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket. They have also sold several cars for me. My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.

The lady is very ignorant and they sell trash cars. - Teresa Hubbard

The lady is very ignorant and they sell trash cars. The one I bought was a lemon and they will not do anything. 2nd alternator in 2 years…amongst multiple others. Do not buy from them!

Two No Good Lieing Nose Browner Females Manager and - SunInParadise88

Two No Good Lieing Nose Browner Females Manager and Service Rep at this Dealership, they Lied saying they turned down a service when Really in Reality I the customer Turned them down from Servicing my car. Never will go to Any Audi Dealerships in the future, had problems with 2 different Audi dealerships with Covert Racism and the Audi Advocate are useless No Good Nose Browners also.

Horrible customer service experience. - deanrob101

Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.

Rented an Infiniti QX80 from Avis. - KF1967

Rented an Infiniti QX80 from Avis. Left car rental facility and there was a constant beeping coming from what sounded like under the third row seats. It would only beep while I was in park or traveling at a low speed. Once I accelerated it stopped. Searched the internet and found out it was a somewhat common problem. The SUV though the 3rd row is in motion or something bound the seats up when moving. I couldn’t fold the 3rd row up and down so the other recommended solution was to unplug the battery negative terminal for about 5 minutes, plug back in, and then fold the seats up/down to make sure they're cycling. What the article said it was an an easy fix, I didn’t want to try it myself. Fortunately, I drove past Bennett Infiniti in Allentown. I had some extra time and decided to see if they would take a look despite it being a rental. They took a look, followed the recommendation of unplugging the negative terminal and low & behold, problem was fixed. Even better yet, they were friendly & efficient. I was there a total of 10 min. Finally, it was done at no cost. Thanks you Bennett Infiniti

Very friendly and extremely efficient with my car repair! - Jrozell094

Very friendly and extremely efficient with my car repair! Highly recommend service and parts department! Excellent quick customer service!