I get my car serviced at Barbera. - Jvkm326
I get my car serviced at Barbera. About a year and a half ago, I received notice about a recall for my car. I called Barbera, and my name was put on a list. I was told that Chrysler is only sending them 2 parts per week, so it could take some time. I called back months later, and it still wasn't my turn. One year later, I was told again that my name hadn't come up yet. I called today, 1.5 years later, to find out my number on the list. I was told today that my name keeps being pushed further down the list because they are prioritizing cars that were purchased from them. This is the first time anyone ever mentioned this. I didn't purchase my car from them, but I am a customer of theirs. I should've been told that I was going to be pushed down the list repeatedly. Had I known that was going to happen, I would've gone to Reedman instead. Needless to say, they've lost my future business.
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