My mother and I visited Nissan of White Plains while - maurice731
My mother and I visited Nissan of White Plains while considering a new Nissan Murano, and unfortunately our experience with salesperson Pedro Tavares was extremely disappointing.
During the test drive, I asked a simple question about whether the dealership had plans for a larger location. Pedro immediately became sarcastic, defensive, and disrespectful, as though I had insulted him or the dealership. His attitude continued during the drive and afterward when we returned to discuss lease options.
I have more than 28 years of experience in the automotive industry in sales, management, and dealership consulting, and I was surprised by the lack of professionalism shown while he was supposedly trying to earn our business.
His behavior cost him the sale and significantly changed my opinion of Nissan of White Plains. Based on this experience, I would not recommend this dealership to friends, family, or colleagues.
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