116 New York Ford Dealers

It’s a great place to go and purchase a car with great - mckeebob56

It’s a great place to go and purchase a car with great deals and service. I been buying car’s there for years love ford products.

Purchased a new f150 from this crooked dealership. - debiencraig

Purchased a new f150 from this crooked dealership.Truck had a shake that Andy Boy Bailey refused to fix.Salesman Tom was a simple minded, obese , overweight crooked saleseman,just like the owners.If you deal here bring the vaseline.Don,t expect free donuts.It,s clear from the looks of salesman, that they get the Donuts first.

Scam artists!! Take my vehicle in on August 3rd for a... - Derek

Scam artists!! Take my vehicle in on August 3rd for a failed part and I was notified that the part is on backorder. Called on December 13th to check on status of part and was informed it was still on backorder. Called again on January 3rd at 11:05 a.m. and the woman I spoke to informed me the part was now in and I went forward with scheduling the appointment. At that time they verified with the extended warranty company that it would be fully covered. On January 26th work is done and afterwards they tried to charge me the full amount. Then after supposedly calling the extended warranty company I was informed the service would only be partially covered. Take your vehicle to another dealership!!

Great people. - Trixie93

Great people. Excellent service in both buying and maintaining our vehicles. Been Going there for more than 15 yrs.

The sales person was nice but I guess didn’t have enough - strikr1y3k

The sales person was nice but I guess didn’t have enough time to explane anything on the new vehicle and since there was no owners manual from ford. I guess he was too busy to get to his next sales as they were waiting. And none of the other people offered to go over the options. Also the glove compartment was full of water.

I purchased a new Ford from them and went back every year - Chimp at a keyboard

I purchased a new Ford from them and went back every year for an inspection, tire rotation, and oil change. The year before I had new brakes and struts put on that they did. Two weeks earlier for the inspection I put four new tires on. They took my car in and two hours later they said I needed new struts and brakes that were a year old and saying B.S. like the rear wheels are frozen up and the car won't move. (I drove an hour to this dealership). Then a car salesman comes up to me an offers a trade in deal for 500 hundred dollars and wants me to look at a new car. My 4 year old vehicle with 24 thousand miles on it. I just left and went to another dealership in Rochester NY. It passed with flying colours. Avoid this place like the plague is my recommendation.

I had issues with my ford ranger transmission. - Davidcl4

I had issues with my ford ranger transmission. They are the most disorganized and not helpful at all. I called to see if my truck was done, it was not, then I was told “the **xxxxx car rental lady was not there” so they could not get me a loaner. They said I could pick it up the next day. Next day comes and they had not done anything to it. I had to call and find out they ordered parts. Ugh. I picked up the truck and was told they would call tomorrow with details for the parts. 5 days later I had to call them to find out the part was in days ago. I got no call. Josh in the service dept. is literally useless. After the repair, I’ll be taking it to another dealership for any needed repairs.

Galo at Healey Brothers was terrific to work with. - Robert

Galo at Healey Brothers was terrific to work with. Would definitely purchase from them again.

Awesome experience. - Local

Awesome experience. You dont feel like your in a car dealership at Lucas Ford they actually try and help you find the best options.

Just purchased a 2015 Ford Taurus Simply the best - izzy3

Just purchased a 2015 Ford Taurus Simply the best experience I have ever had in buying a car Quick, responsive, professional. And a fantastic deal

i realy like my bronco i would like to thank will for - rick59bobby

i realy like my bronco i would like to thank will for working with me and i will tell people to go there vary good people and grate to deal with

I leased a Mach-E from Schultz Ford in July of 2025. - mpo

I leased a Mach-E from Schultz Ford in July of 2025. I live in Massachusetts, but this dealership had the car I wanted in stock, so I chose to lease from them. The salesperson I worked with was excellent, and the initial paperwork process was smooth and efficient. Unfortunately, everything that followed has been very disappointing. Because the car needed to be registered in Massachusetts, the General Manager explained that the process might take about a week, since it would have to be routed through a Massachusetts dealership. That seemed reasonable at the time. After not hearing anything for over 10 days, I contacted the GM to check the status. He told me the registration was completed, that I could continue using my old plates, and that documentation would be sent shortly. When I verified this with the Massachusetts RMV, however, they had no record of the VIN and confirmed my plates were still registered to my old vehicle. The GM had lied to me. Since then, I’ve been driving with a New York dealer plate loaned to me by Schultz Ford. At the time of writing this, it has been almost nine weeks. New York regulations only allow dealer plates to be loaned for five days, which leaves me in a precarious legal situation if I get pulled over in New York. The dealership has not demonstrated that it knows how to complete an out-of-state registration, and the lack of communication has been especially frustrating. Updates are never provided proactively—I have to initiate every conversation, and return calls or texts almost never arrive as promised. To make matters worse, the dealership’s website offers no staff directory or clear avenues for escalation. Short of making another long trip back to the dealership, I have no way to identify who could actually resolve the situation. In short, I’d recommend that buyers avoid Schultz Ford of West Haverstraw. While their sales team was friendly and efficient, their failure to complete the registration process, combined with poor communication, has left me with an unregistered vehicle months after purchase. There are plenty of Ford dealerships around, and you can do much better than this one.

2017 f150 Saftey RECALL door locks freezing and do not - Loyal Ford Truck Owner

2017 f150 Saftey RECALL door locks freezing and do not Latch Burdick conf this truck was part of Saftey Recall Said i have to drop off Truck and they would check to see if this truck was having this problem Really thats why i called them ??ive had this truck for 3 years and have had this problem everytime it freezes!! then she informed me that I would have to leave it for more then a few weeks then they needed to get a welder??? how long would that take ?? I live in north Country in NY am i supposed to walk now ??Loaner Vech ?? no responce from her ?? I could see if they scheduled an appointment when they have the recall Door Latches to replace them ?? Ive been a mechanic for over 50 Years and Have never treated a customer such as the Ford Dealers In NY they have No Respect For new or old Customers and no compassion at all Not my problem is No answer!!! Ive been a loyal Ford Truck Buyer for over 50 Years and i Think Ford And their Dealers should Stand up and Fix Their Mistakes And "" disign Flalls ""Thats what they are calling their new design Door Latch a design Flall So FIX IT ?? Im Not Impressed with DECEIVING Dealers and Service departments Whom Own and Operate A Ford Dealership What Are you Thinking Ford Motor CO ??? FIX IT

small town ,historic dealer . - dryhilltop

small town ,historic dealer . greeted usually by one of the owners, service appts are on schedule, pleasant quiet waiting area, varied assortment of classic cars often on loan from customers to enjoy .

I purchased out of state, and everything went flawless. - jhayden6

I purchased out of state, and everything went flawless. Vehicle and paperwork was ready when I arrived. The vehicle was represented well and had no issues. The salesman and dealership staff was knowledgeable and friendly.

Worst dealership I ever dealt with talk to the salesman... - kevin650

Worst dealership I ever dealt with talk to the salesman by the name of Gary put a deposit on an ecosport on Saturday they were supposed to have it for me by the middle of the week I called them up Monday they said no problem Tuesday morning they called up they sold it to somebody else that was after I did it credit application with Ford and was approved hope nobody else ever buys anything off them again and don't have to deal with the nonsense I did I did buy a brand new one off another dealership

I bought a special ordered super duty F250 at this... - lakeeffect23

I bought a special ordered super duty F250 at this dealership and the overall experience was very good. Nice staff and not your typical pushy sales people. Very familiar with the trucks and various programs and rebates. Just a refreshing buying experience unlike some of the bigger stores where they have a high turnover of obnoxious uneducated sales people these guys actually made the buyng experience a relative pleasure. I had my truck in for service and for warranty work and they were able to get my truck in quickly and get the problem corrected (warranty). I did have to bring my truck back in a second time for the same problem to get it corrected but they did mange to resolve the issues.

Do not recommend. - Jack

Do not recommend. Extremely unprofessional and rude staff and owner. After purchasing a used truck at sticker price (1) I was not given a spare key and the refused to get me one. (2) truck was not cleaned from the previous owner, garbage under the seats. (3) truck was given to me empty of gas, and (4) I told both the finance guy and the owner joe both in person and via email multiple times to register the truck commercial and at a specific weight. After getting the registration back not commercial and not at the weight I specifically told them, I was told by the finance guy there is nothing he can do and he will not refund me the money ($400) that I paid for them to register the truck. I reached out to the owner Joe as he was the one who sold me the truck but he ignored my multiple emails. Now I have to go to the dmv and pay for their mistake and register the truck correctly.