15 New Mexico Lincoln Dealers

I was pleased with their friendly atmosphere and their - Chuck

I was pleased with their friendly atmosphere and their attention to detail; they kept me informed about the progress of the work being done on my truck. They do what they say and say what they did.

Have always received good service from this dealership. - Tom D.

Have always received good service from this dealership. Purchase process was quick and painless. Always good to deal with over 30 years.

I received poor customer service. - splitzss2015

I received poor customer service. The answer to my query was inadequate. The sales rep referred me to the manager. The manager was a bit pushy and was not willing to listen to what my request was. He made it clear that I needed

Going into this dealership was nerve wracking but once I - beastmode29

Going into this dealership was nerve wracking but once I got in contact with Braden at casa auto plex he offered great customer service and made sure everything worked out for everyone involved extremely grateful for his service!

Went into this dealer and was working with a very helpful - Ray J

Went into this dealer and was working with a very helpful young lady in sales. she had answers and jumping thru hoops to be helpful. Then we were interrupted by a guy who said he was the sales manager. Arrogant, know it all. Treated me like I didn't know what I was looking for and pushing for financing. I wasn't planning on financing. He didn't get it. Poor gal lost the sale because he tried to take over. Now Im looking for a Lincoln Dealer in other towns, problem is.....if I have to go to this Dealer for service, I don't know.

Just shout out to Cassey and rob amazing people ,they all - adangutierrez1967

Just shout out to Cassey and rob amazing people ,they all about your type of workers ,please give them a raise and also all staff of roswell ford God bless each one of you injesusmightyname

Sales person told me the price was 30,000 after a hard - Mad customer

Sales person told me the price was 30,000 after a hard inquiry on my credit they tell me it's 40,000. Who does this? Very disappointing. I will never go back !!!!

Wife and I were passing through the 4 corners area this - steven.dopke

Wife and I were passing through the 4 corners area this past June going from Phoenix to Chicago. Power steering rack on our 2015 Explorer went out in Kayenta Az. I knew this was going to need factory Ford expertise and we heard several good things about Ziem Ford. Limped the Explorer from Kayenta to Farmington with no power steering. Justin May, was our service writer and was top notch. He was able to get us in the next day. Unfortunately they had to get a new steering rack from Denver and to no fault of Ziem Ford, it took 6 days to get the part. Justin was able to arrange a loaner car which eased the sting of being in beautiful Farmington Nm. for almost a week. ;) Extremely happy with the service we received from the entire service department and would recommend Ziem Ford to anyone!

⚠️ You’ll regret going here! - DesertSand34

⚠️ You’ll regret going here! ☢️ Dealt with this Dealer for 6 , LONG years. You are better off driving to ABQ, Santa Fe, Farmington or Arizona. Their sister dealership in Gallup, Champion, is no better. Most of the time the phones have issues, no answer during business hours, not even voicemail. AWFUL *️⃣ They have ZERO idea of what any semblance of CUSTOMER SERVICE is. They are ABSOLUTELY the MOST RUDE people I’ve dealt with at ANY Dealership. You can stand at the desk and it is like they see through you, on their phones, standing around, chatting and joking (can hear convo’s), doing nothing, and wont address your presence. They make you wait around with no sense of urgency or trying to get work done, just EXISTING in the space of the building, drawing a $$ check, not earning one. Frequent turnover or lack of employees. At one point this year they had 1 technician and a Service Manager. Couldn’t get to a ticket for weeks at a time so couldn’t bring vehicle in for repairs. 🗣️ The newest young girl in “Service” ** ALLISON** is inept, unskilled, little to no knowledge about auto anything, and seemingly thinks she is the General Manager of the entire Dealership. She speaks extremely condescending, supercilious, patronizing, pompous and has literally yelled loudly at me, and hung on the phone up on me twice. When talking about my issue, was RUDE, CONDESCENDING, OFFENSIVE, HAUGHTY. In person, was crude, dismissive and reinforced that my observation and verbiage is on point. 📌 This is a consistent attitude throughout this Dealership Family/Employees, to include the Owner, Stacey Corley. I’ve purchased at least 18 cars, all over the country, different brands from Chevrolet, Ford, Toyota, BMW and Lexus, and I’ve even financed through Ford. This “place” tops the WORST (especially in SERVICE DEPT) in customer interaction, caring about the needs of the customer or communication along the way. As well: timely, accurate, thorough, follow through or finding the issue, attempting to replicate instead of saying it’s “intermittent” and charging you for diagnosis, even when UNDER *FORD MANUFACTURER WARRANTY*! Don’t walk, but RUN to a different Dealership, as once you get stuck, you’ll recall this post.

So appreciate the help and courtesy we received - norcalgma

My husband and I were about 33 miles outside of Deming when our check engine light came on. We were trying to get back to Northern CA but didn't know if it was safe to drive our Ford Fiesta or not. We called the service department, and Jorge was so polite and helpful. He told us to come on in and they checked it out. Was not critical (light caused by catalytic converter), so we were back on the road in less than 30 minutes. What a relief! We'll take our car in to our dealership when we get back in town.

I went to Ruidoso Ford after looking at a Ranger at... - Joe M

I went to Ruidoso Ford after looking at a Ranger at another dealership. The other dealer had a “closer” on staff who honestly just put a bad taste in my mouth. I called Ruidoso Ford and spoke with Pierce Montoya and went to see him the next day. Pierce was awesome! Everyone at Ruidoso Ford was super nice and helpful. It’s a dealership with old school values. The owner’s office is right at the front door and he spoke with me several times. Every single person there was extremely nice and helpful. This is a dealership I would send my family to. The price was great! But more than the price I was treated like a person and not a pay check. If I could give them more stars I would. You would be crazy not to go the Ruidoso Ford. Go see Pierce he will take great care of you!