12 New Mexico Jeep Dealers

Very helpful, listened to what we needed Did everything - korriemh

Very helpful, listened to what we needed Did everything they could to get us in our dream car within our budget

We drove into Ruidoso with our truck jerking/engine light - lkstacy

We drove into Ruidoso with our truck jerking/engine light on. We were pulling a trailer. Unhooked and went straight to the dealership. The receptionist was so kind. She took us straight to Francisco in service. He was so kind and amazing. This was a Thursday, holiday weekend and he got us in the following Wednesday! This guy is top notch!! He treated us with so much respect! This is a reason to do business here!! ♥️💙♥️💙♥️💙

Very Poor Service Experience — Lack of Communication and - Tyson

Very Poor Service Experience — Lack of Communication and Unreasonable Delays We brought our 2021 Jeep Wrangler to Lithia Chrysler Dodge Jeep Ram of Santa Fe after becoming extremely dissatisfied with the service department at Larry H. Miller in Albuquerque, where we had been longtime customers. We made the decision to drive approximately an hour to Santa Fe because we were hoping for a better, more professional service experience. Unfortunately, the experience has been even worse. Our Jeep has been at Lithia for nearly three weeks and is still not repaired. It took more than two weeks just for the vehicle to be seen, and throughout the process, communication has been extremely disappointing. We are repeatedly forced to initiate calls and text messages to obtain updates. Many of those messages go unanswered. There appears to be little urgency or concern about the inconvenience this creates for customers who are without their vehicles. I understand that repairs can take time and that service departments encounter scheduling challenges. What I don’t understand is why a customer should have to repeatedly chase down basic information about the status of their vehicle. A professional service department should communicate delays, provide realistic timelines, and keep customers informed without requiring constant follow-up. We made a significant effort to give this dealership an opportunity to earn our trust. Instead, we’ve experienced the same problems we were trying to escape, only worse. I sincerely hope dealership management reviews our experience and addresses the communication and customer service issues within this department. Based on our experience, I would not recommend Lithia Santa Fe for vehicle service.

Went in May '24 and purchased a pre-owned RAV4 Adventure. - squidley42

Went in May '24 and purchased a pre-owned RAV4 Adventure. The salesperson, Jonathan Chavez, was very low pressure and helpful. There was some confusion in getting reimbursed for windshield repairs but Monica Jaramillo got it all sorted. My wife loves her RAV4 and we are happy with our experience.

Most people think ‘selling’ is the same as ‘talking’. - Mel Joseph

Most people think ‘selling’ is the same as ‘talking’. But the most effective salesperson know that listening is the most important part of their job. 😃 I greatly appreciate ALIANA HAMPTON from Advantage Dodge helping me get the vehicle I wanted. Best choice I made with a Hella Great Price.. Thank you 😁

I took my 2017 Renegade in on April 15 for a check engine - jimvickh

I took my 2017 Renegade in on April 15 for a check engine light. They determined I needed an engine, which was under a lifetime warranty by Chrysler. After months Chrysler cancelled my warranty, delays were caused by Miller Jeep not responding to requests from Chrysler for information. I picked the vehicle (in pieces) up on September 2 and took it to my mechanic. Miller Jeep would not give me a price to do the work. When it arrived, several parts were missing, including the battery, A/C compressor, and entire exhaust system. over the time there, I was told outright lies about status, including that parts were ordered and on back order. I would caution anyone from using this company.

I spent 25000 dollars on a new Jeep compass sport. - son9wil

I spent 25000 dollars on a new Jeep compass sport. And it has major electrical problems. And they said it was fixed once and it still has the same problem. Car has been there 10 days and they informed me that they haven't even looked at it yet. And when asked when they were going to. They told me they don't know when they will be able to get it in. So much for servicing what they sell. This car only has 6500 miles on it.

I am very pleased with everyone that helped me with the - rockoo65

I am very pleased with everyone that helped me with the purchase of my jeep gladiator. The staff is Awesome!!

Very very helpful. - BannisterJ

Very very helpful. Nicki was great she did her very best and then some to help us find the vehicle that we needed.

The sales and finance manager is involved in dishonest - CPT EPT

The sales and finance manager is involved in dishonest activities. Be careful and don’t let them take advantage of you… they’ll do everything they can to mess things up.