The worst dealership for service ever! - Archerlionllc
The worst dealership for service ever! And I've dealt with dozens i the past.
After servicing my car my 2024 GV70 they had a valet return it to me. In doing so the driver went thru a toll and he did not have an EZ pass. Nor did my car. A week later I received a bill from EZ pass. $50 fee & a $4.50 toll. After FIVE phone calls to Cherry Hill Service, to no avail, I went to Genesis Corp customer service. Th next day I got a curt text from the Service GM that they are "investigating" After 4 days of "investigating", I got another curt text saying that they are sending me a check for the EZ pass fee. That was TWO WEEKS AGO & STILL NO CHECK!
This dealership cares NOTHING about their customers.
Buy & have your car serviced by them If you want to be ignored & have nothing but headaches.
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