I brought my car in for its 90,000 mile service and - NC
I brought my car in for its 90,000 mile service and worked with Cheryl Baldassaro. I was provided a loaner car. (A nice perk with Lovering is that they seem to have enough loaner vehicles available unlike many Volvo dealerships I have come in contact with.) I have extended warranties on my 2018 vehicle. Cheryl not only clearly explained what maintenance was needed and kept me informed on the progress, but worked directly with the warranty companies to obtain the needed parts and coverage on my behalf. For example, I have a policy that covers wheel rim refinishing and replacement if needed. Cheryl coordinated with the outside vendor to do the repair and polishing onsite at Lovering, as well as filing the claim with my policy holder for both the refinishing and one full rim replacement. Wheels look great and car runs as it should. I would highly recommend Cheryl and Lovering for your Volvo service needs. Cheryl was professional , explained things clearly, easy to work with, and went above and beyond for me.
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