62 Missouri Chrysler Dealers

Shannon and Keith at Jim Butler Centralia made my new - whitney

Shannon and Keith at Jim Butler Centralia made my new car-buying process a complete joy! They were quick, efficient, knowledgeable, and truly focused on my needs. Professionals through and through who took pride in their work and focused on customer satisfaction. A small-town dealership with small-town values where every customer is treated like gold. They now have a customer for life!

We had a warranty repair on our Jeep Grand Cherokee this - Rbeavers23

We had a warranty repair on our Jeep Grand Cherokee this week. I can honestly say that the people at Lucas Smith, Festus Mo. are nothing but nice people and our experience was seamless. Zach, our repair coordinator and the Service Manager earned 5 stars with their communications, courtesy, and professionalism. They took extra steps to take physical care of our automobile during the entire process and completed the work on time as promised. They earned our business going forward. Great Job and thank you! Sincerely, Roger and Dana Beavers​

sales experience was fantastic! - elizabeth

sales experience was fantastic!!! our Sales person Gage was outstanding ! We were just looking and ended up taking a new jeep home !

I like the dealership and the people friendly and willing - qanthony761

I like the dealership and the people friendly and willing to help you anyway they can.

Levi was an excellent salesman very willing to help. - jdf367

Levi was an excellent salesman very willing to help. Would definitely buy from Tri State again.

Quick and thorough service. - Greg C

Quick and thorough service. Great communication with us. Got the car back when it was expected

This rating would be 0 stars if that were an option. - organowskic

This rating would be 0 stars if that were an option. Do not make an appointment for a simple oil change at this dealership unless you are prepared to wait. My wife had a scheduled appointment for an oil change and waited two hours, only to find out that her vehicle had not even entered a service bay. When the service manager called, his explanation was that they operate more like an Emergency Room than a Doctor’s Office. If that is how they operate, then what is the purpose of making an appointment? An appointment should mean that your vehicle is being scheduled for service within a reasonable timeframe. We understand that unexpected issues can happen, but waiting two hours without the vehicle even being started is unacceptable. If you need a simple oil change, I would recommend taking your vehicle down the road to Telle Tire & Auto instead. They have always honored their appointments, and I have never waited longer than an hour for a basic oil change there. Very disappointing experience and a poor way to treat customers who took the time to schedule an appointment.

Pleasant experience. - kp red ocince69

Pleasant experience. Highly recommended. Buying a new car is typically a long and drawn out experience. We were in and out in a couple of hours.

I don’t normally leave negative reviews, but my - ILDan

I don’t normally leave negative reviews, but my experience with Gladstone Automotive has been one of the most frustrating vehicle purchases I’ve ever had. In mid-June, I started shopping for a truck. I knew my credit wasn’t perfect and that I had negative equity in my trade, so I understood financing wouldn’t be easy. The sales team worked to get me approved, and I eventually purchased a truck. Before I bought it, I was told the truck had been damaged while it was on their lot. I appreciated that they disclosed the damage. However, the experience quickly went downhill after that. During the financing process, I was instructed to tell my bank that I already had possession of the truck, even though I did not. That put me in a very uncomfortable position because it wasn’t true. I’m also an Illinois resident, and I specifically asked multiple times to make sure my Illinois title, registration, and taxes were included in the loan paperwork. I was assured everything would be handled. Later, I found out none of it had been done, leaving me responsible for paying the Illinois taxes, title, and registration myself. Communication after the sale was poor. Getting updates or answers was difficult, and I constantly had to reach out just to find out what was going on. Once the paperwork was signed, it felt like customer service disappeared. The dealership did pay off my trade, but I later learned that I had to contact the GAP and extended warranty companies myself to request those refunds. That process was never explained during the sale. Overall, I feel the transaction was handled poorly. Between being asked to misrepresent facts to my bank, the paperwork mistakes involving my Illinois registration and taxes, and the lack of communication after the sale, this was not the buying experience I expected. I can’t recommend Gladstone Automotive based on my experience, and I hope this review helps others ask plenty of questions and carefully review everything before signing

I was very impressed with the customer service and the - Scott

I was very impressed with the customer service and the quality of the vehicles at South County Jeep! Matt, my sales person did a fantastic job always answers my calls regardless of when! Brett from the service department also did a fantastic job! I will highly recommend this dealership to all my friends and family. Thank you so much!

On every Frank Fletcher commercial I've heard, Frank - brian12

On every Frank Fletcher commercial I've heard, Frank talks about avoiding pricing confusion and says in order to do so, he puts the price on the window. Fletcher should also practice this in their parts department. I recently purchased a brake caliper and a gallon of antifreeze from Frank Fletcher CDJ parts department in Joplin, MO for $375.50 plus $33.11 sales tax. The total on the invoice was $408.61. When my credit card bill came, I noticed I had been charged $420.87. Last Friday, I called the parts department and was told that they have a 3% fee on credit card purchases. Had I known that I would have written a check. The gentleman I spoke to said he said he was sorry and said he would talk to the person who failed to disclose this charge, so that it doesn't happen again. I said, "What good does that do me?" He said he couldn't do anything and said he would transfer me to the manager. The transferred call went to a voice mail and left a detailed explanation of the issue and my dissatisfaction. I have yet to hear back from anyone. It's only $12.26, but if you're going to brag about honest pricing, the have honest pricing.

CONSUMER WARNING: Deceptive Practices & Active Attorney - Tabithabelt

CONSUMER WARNING: Deceptive Practices & Active Attorney General InvestigationI am writing this to warn the public about the deeply unethical and deceptive business practices under the new General Manager, Colin Earls, at Bayird in West Plains.I brought my hybrid vehicle in for a factory recall. Per factory protocol, technicians must attach a battery charger/maintainer during hybrid system updates. They failed to do this, draining my 12-volt battery to total death and leaving my vehicle completely inoperable. I drove my car onto their lot perfectly fine, and Colin Earls completely refused accountability or to replace the battery his shop destroyed. I had to have my vehicle flat-towed off their lot to James River in Ozark, MO.The service department tried to claim that my car's modules simply "went offline" on their own, assuming I wouldn't investigate. My car drove into their shop bay doors under its own power. In a hybrid vehicle, communication modules do not just drop offline mid-update on a healthy car. They go offline because the shop failed to hook up the factory-required battery maintainer, dropping the voltage below safe limits mid-flash and essentially destroying the electronics.When I confronted him, Colin Earls made a shocking admission: he openly admitted to me that he actively evades doing factory recalls on hybrids specifically to avoid the exact battery-draining situation that he caused on my car.Furthermore, he lied about his shop's actual, legal capabilities to perform these updates. Because of this intentional deception, the Attorney General’s office is currently investigating his actions regarding my vehicle. He is either falsifying repair orders or illegally performing recalls his shop cannot handle. Do not trust this dealership with your safety, your vehicle, or your money.

We bought our 2022 Jeep Cherokee Latitude Lux and had a - Clint and Heather McDonald

We bought our 2022 Jeep Cherokee Latitude Lux and had a great experience! Thank you Daniel and all the rest of the staff!

My wife and I had the best car buying experience we’ve - HarrisonJones1021

My wife and I had the best car buying experience we’ve ever had at Reed Chrysler Dodge Jeep Ram. Nick Patterson was our sales consultant and he was amazing. He was straightforward, honest and took the time to listen to what we needed and wanted. He was patient as we asked questions and tweaked what we wanted. We were looking for a safe car with more space than we currently had so we could safely fit our son’s car seat. Nick showed us options and even let us put the car seat in for the test drive to see if it really gave us the space we wanted and needed. We didn’t fee any pressure to buy something we didn’t want or need and Nick truly helped us find the perfect car within our budget. We truly can’t thank Nick enough! And to top it off Nick had us finish the financial things off with Cody Dover who helped round everything off with even more great, friendly customer service!

The Moberly Motor team went above and beyond to make our - Swartzendruber’s

The Moberly Motor team went above and beyond to make our new purchase excellent!! We are vyhappy with our experience!! Thank you Marty Halliburton and the MMC team!!

Amazing customer service and pricing - JANE STUMPF

We decided we'd look for another reliable vehicle and we went up 44 East. We stopped at several dealerships along the way. We hadn't searched for a vehicle in a while and, up until we stopped at Schicker's Automotive, we were shocked to see how customer service had taken a serious nosedive. Several places we stopped, either we were ignored all together, no one offered to help or they diddle-daddled around. But, Schicker's Automotive was unlike anywhere we stopped that day. From the moment we drove in their driveway, someone was right there and said, "Pull right on in!" From the get-go, I let our salesperson, Ken Briick, know our price range and even though we were looking for a used car, we were treated with the utmost of courtesy and respect. The process was easy and trading in our vehicle was easy, too. They were very organized and every single person there was polite, charasmatic and friendly. Ken even took our picture standing in front of our vehicle before we left. He also put gas in before we left! The whole experience was phenomenal. I would definitely go back. Their service is far superior! Jane and Aaron Stumpf

Lonnie was awesome to work with; he has the horsepower to - tony

Lonnie was awesome to work with; he has the horsepower to get a deal done Highly recommend him

I recently bought a new vehicle at Century Dodge. - Pegmac4025

I recently bought a new vehicle at Century Dodge. Had a great experience with Craig and Kevin. Smoothest process I have ever experienced when purchasing a vehicle. I felt that I was given a fair price for my trade-in. I am also confident that if I need anything in the future they will provide assistance. Highly recommend.

Made a deal on a truck had a bad tire, salesman said they - lathamkeith942

Made a deal on a truck had a bad tire, salesman said they would write me a check for a new tire. Over 45 days and several phone calls which I have been lied to on each occasion still have not received the promised check for a new tire. Each phone call I'm told they will call me back they never do. This is the worst dealership I've ever dealt with. Nothing but liars.

Great dealership with excellent service & staff. - carrgunsmithing

Great dealership with excellent service & staff. Shaun Belsha had my new to me Challenger R/T ready for test drive when I got there & had me driving it home a little over an hour after I got there. With a huge smile on my face!

Morlan Jeep in Cape made error on sales agreement and... - MISS SUSAN

Morlan Jeep in Cape made error on sales agreement and refuses to deal in a good business like manner. Double check your sales tax amount.

Great staff service is, on my new truck was quick, and no - edogle

Great staff service is, on my new truck was quick, and no finger prints, no grease, that what I like, thank you so .much

Bought our Grand Cherokee from them and they were very - bigmac0408

Bought our Grand Cherokee from them and they were very helpful with the purchase and showing us all the bells and whistles on our new Jeep.

Baird dodge dealerships don't have the qualified ase - Can't get out of town

Baird dodge dealerships don't have the qualified ase certafide mechanics to service what they sell some have 1 and some none. Been waiting 2 weeks to get a diagnosis on a new 21 ram 2500 6.7. Stuck and don't like it. Lana Clark 352 236 4771 if anyone is interested in helping out a repeat customer.

Special ordered part over the phone, towed vehicle to - Mycolove

Special ordered part over the phone, towed vehicle to Raysik and received a call the next morning saying our engine was “toasted” No effort to make it right on their end.

It was a smooth experience and everyone knew their role - hiltons1029

It was a smooth experience and everyone knew their role which made it very easy

The service department is run by a service manager that... - farout1945

The service department is run by a service manager that drives customers away. He lacks just common courtesy, and is a bully. When confronted that he made a mistake he won't listen. He gets angry quickly, and refuses to listen to reason. Perhaps the biggest reason people do not return is the rudeness of the service manager. My advice is have nothing to do with the service manager.

The sales team at Universal CDJR is amazing. - The Molino Family

The sales team at Universal CDJR is amazing. They worked with my budget and I ended up getting the truck I wanted. The entire time I felt very welcome just like family. The selection of vehicles to choose from was amazing and they take their time with you. I would recommend this dealership to anyone looking for a new car. Jon was my sales rep and he was amazing very friendly.

i love it. - festus64632

i love it. went to look at used trucks they had one new one on lot and the color i wanted great help.

GREAT EXPERIENCE - LDane

It's been nearly 5 years since I've financed a car and I was dreading it based on previous experiences. In the past it's been an all day process, I had to talk to multiple people to get a final price, trade-in value and financing options and there was always miles of paperwork to sign. Not so this time. I spent about 30 minutes after work talking with Doug Wade, taking a test drive and giving him general financial information for loan approval. He called first thing the next morning to let me know what an awesome rate Raeann was able to get me, so I went up on my lunch hour and was able to sign all paperwork during that time and walk out the door with the keys to my new car. I will definitely do business with them again.