7 Massachusetts Genesis Dealers

If you’re looking for a car, do yourself a favor and ask - Slay_it

If you’re looking for a car, do yourself a favor and ask for Ruthie! She made what can often be a stressful and overwhelming car-buying experience feel effortless, enjoyable, and genuinely personal. From the moment I met her, she made me feel right at home. She was warm, approachable, incredibly easy to talk to, and, most importantly, made me feel heard throughout the entire process. She knows her stuff! Her knowledge, professionalism, and sales experience were evident from the start. She was upfront, transparent, and honest every step of the way, which made me feel comfortable and confident in my decision. Ruthie respected my time and made the entire process incredibly efficient. She got me in and out so quickly without ever making me feel rushed or like just another sale. My new BF's new car was delivered so quickly, and she even went out of her way to find a bow for it! That little extra touch meant so much and showed just how much she genuinely cares about her customers and the experience she creates for them. She has a 2nd potential sale on her way, as I'm going in today to test drive the same car. Car shopping comes with its fair share of worries, but Ruthie took all of that stress away. She made the entire experience feel easy, exciting, and personal. You can tell she takes pride in what she does and goes above and beyond to make sure her customers feel valued. Ruthie, thank you for making my besties and my soon-to-be new-car experience such a great one! You made me feel heard, taken care of, and excited about my purchase from beginning to end. You are a true asset to your team, and I hope the dealership recognizes the incredible experience you provide. If you’re buying a car, ask for Ruthie. You won’t regret it!

Everything was excellent, including to, but not limited - MassNole76

Everything was excellent, including to, but not limited to Customer Service, Facilities and the Service Technicians.

worst experience I have ever had at a dealership. - gervasichris

worst experience I have ever had at a dealership. It was so poor, not only will I never go there again, i will never buy that brand again. A service department is not responsible for a part on back order. But they are responsible for timely communication. They failed. I had to go so far as escalating to the parent company, and they still failed. 8 weeks without a leased car, no loaner, no rental. Lost my business for life. and everyone I ever speak to will hear about it

I just bought a 2025 Genesis GV70. - gracefbat

I just bought a 2025 Genesis GV70. The person we (my husband and I) dealt with was Josue Bournigal. He is a very pleasant and knowledgeable person to deal with about the business and vehicles he sells. He was very helpful in helping us to try different vehicles to make sure that we chose the right vehicle we wanted.

Zero stars. - Meghan

Zero stars. We purchased a GV80 in 2024 and have had five significant vehicle issues requiring service in the first 11 months of ownership, and many smaller issues throughout this time. Wait times for service were extensive; the car was returned with issues unresolved; and clear vehicle issues that arose suddenly were claimed to be "operating as designed" - including the rear climate controls changing the front climate settings, and the seat belt alarm continually dinging after a passenger has exited the second or third row. I do not recommend Mirak Genesis for quality, safety, or service.

I had an outstanding experience working with Genesis of - Maria

I had an outstanding experience working with Genesis of Braintree purchasing my 2026 GV80T, and especially with John Karaaslan, the General Manager. He is truly an awesome professional who goes above and beyond to ensure customer satisfaction. This is my third Genesis vehical, and my loyalty to the brand speaks for itself—but working with John takes the experience to another level. John got me approved and into my brand-new car in no time at all. He is incredibly accommodating, knowledgeable, and genuinely invested in making the process smooth and stress-free. No matter your credit situation, he works diligently to secure the best possible APR, and it’s clear he has excellent industry relationships that allow him to do just that. His professionalism, transparency, and dedication truly set him apart. I absolutely love Genesis—the vehicles are top-of-the-line and stand out above the rest in quality, luxury, and performance. When you work with John, he mirrors everything the Genesis brand represents: excellence, care, and first-class service. I highly recommend this dealership, and I especially recommend working with John Karaaslan, General Manager if you want an exceptional car-buying experience. Maria

First time at Imperial and I am Impressed. Mike assisted... - jimtomwhite

First time at Imperial and I am Impressed. Mike assisted me the lease end process for my 2018 G90 Ultimate. I ended up purchasing my vehicle. The new exterior styling is the best yet, but the in stock model was a 3.3TT. I couldn't give up the luxury backs only available in the 5.0. So, then Mike and Wenderson guided me through the purchase process. It was a very nice transactional process. I look forward to going back to visit when I'm in for service.