18 Maryland Volkswagen Dealers

David great attitude and knowledge of what I was looking - ww.iveyii@gmail.com

David great attitude and knowledge of what I was looking for made my experience very pleasurable. Both my granddaughter and son in-law schedule to ser him very soon. Great and friendly guy.

My experience is great they helped me what I asked for - ROBERTHENDERSON92

My experience is great they helped me what I asked for didn't have no complications with anything and got me into a new vehicle with no problem

Victoria E Mcclelland at Ourisman Volkswagen of Laurel - angela4.davis

Victoria E Mcclelland at Ourisman Volkswagen of Laurel was terrific. She made a terrible situation with my vehicle. My vehicle needed major repairs. Victoria answered all my questions, handled my insurance and kept me informed through getting parts and repairs. A wonderful experience to a horrific situation. Thanks, Ourisman VW and Victoria!

Great experience from start to finish! - ncastroq97

Great experience from start to finish! The team was professional, helpful, and made the car-buying process easy. Highly recommend!

Brandon was very helpful and worked with my daughter to - agrove21

Brandon was very helpful and worked with my daughter to make the deal happen. And she was under a time constraint, and we completed the transaction in record time. Thank you, second car we have purchased from Heritage.

Aaron and Ray are the best salesmen. - Lb.thomas1611

Aaron and Ray are the best salesmen. Got 5 cars from them !! Come see them!

Great experience with Fitzgerald VW Annapolis. - Rob R

Great experience with Fitzgerald VW Annapolis. Brought my Tiguan in for service and wasn't even expecting to buy a new car. Walked out with a brand new Tiguan. Thanks John & Conrad.

He sold us the chevy trax. - baseballisawayoflife

He sold us the chevy trax. He is friendly knowledgeable and not pushy. I would highly recommend him

Was just looking. Came across Erik very professional and... - pamela posey

Was just looking. Came across Erik very professional and friendly helped me make the right decision for me. Had to come back the next day Erik and John went over everything with me (Thank you). From Sales to Finance GREAT CUSTOMER SERVICE!!

On June 14, 2025, I traded in my vehicle and purchased a - Brooks8821

On June 14, 2025, I traded in my vehicle and purchased a new one through Ourisman Volkswagen / Subaru of Waldorf. The salesperson who handled my transaction was Erick Rushing. As part of the agreement, the dealership was responsible for paying off the remaining balance on my trade-in vehicle. Following the purchase, I made several attempts to confirm that the payoff had been sent to the lienholder. I was repeatedly given vague or inconsistent answers. I later discovered that Erick Rushing was no longer employed at the dealership and that my paperwork had never been submitted. It sat unprocessed for approximately 30 days, and as a result, the payoff check was not sent until July 9, 2025. This delay caused the lienholder to report missed or late payments to the credit bureaus, which has significantly damaged my credit. I fulfilled all of my responsibilities and acted in good faith during the transaction, yet the dealership’s negligence has had lasting negative financial consequences for me. I am requesting that this matter be formally acknowledged and that the dealership assist in correcting any inaccurate or harmful credit reporting resulting from this delay.

This dealers service dept is excellent! - Simeon

This dealers service dept is excellent! It is led by the ever affable Nigel Stewart. He is so helpful and courteous. His staff are sweet and so nice as well. I NEVER mind having to go in to get my VWs serviced. An honest, no game playing service for our VWs. What more could one ask for?!

Thanks Gabi for your awesome service. - Happy customer

Thanks Gabi for your awesome service. You didn’t allow me settle for less than I deserved. I will be forever grateful and thankful for you. Keep up the good work God Bless😊😉

Don't Finance Through Dealership - rsl809

I wish I could review the sales and finance departments at this dealership separately, as my experiences with each department were like night and day. The sales department is great, and if you're interested in a Volkswagen, I strongly recommend working with Rachael. She'll provide you with an itemized quote so that you can compare prices with other dealers. She's not pushy at all, and I found that AutoNation provided the lowest price for the car that I was interested in. My experience with the finance department was not so great. When I met with the finance manager, I was told that a 1.9 APR only applied to a 36 month loan, and that a 60 month loan had a slightly higher APR. I decided to go with the 60 month loan. I then went home to find that AutoNation was in fact advertising a 1.9 APR for 60 month loans on its website. I contacted my finance manager, who acted surprised and said he'd look into it. A few days (and several phone calls and emails later), I'm told I can drive the 60 miles to the dealership to sign the paperwork for the lower APR. When I asked to be compensated for my time, gas, and mileage, the finance manager refused. Remember, this is a 'mistake' that he made, and I'm expected to waste my time to come in? Thanks, but no thanks. I ended up financing from a bank with the same APR and actually received a snarky email response from Robert. The joke is on him though, as he won't receive a kickback because I'm not financing through the dealership. If you're interested in a VW and AutoNation offers you the lowest price, either pay in cash, finance through your own bank or credit union, or know the terms and conditions of AutoNation's incentives. (I'd suggest pulling it up on your phone before meeting with finance.)

Yana Price represented true characteristics of an - T Wells

Yana Price represented true characteristics of an excellent auto sales person. Yana demonstrated active listening skills which so many people DO NOT possess. Also, knowledgeable of her job and product, empathy and patience, focused on customer satisfaction, confidence, and adaptability to my complicated situation. Again, thank you for this amazing experience. I recommend Yana Price without reservation.

Had a transmission replaced recently. - bterlizzi163

Had a transmission replaced recently. Jamar and Jason in Service made the process very easy!

Would have liked an update on my vehicle. - nlmullican

Would have liked an update on my vehicle. Dropped off Tuesday but didn’t hear anything until the work was completed.

Good experience - sksksk

Richie was my salesmen for one of the last 2015 Golf TDIs made for sale by VW. Richie was honest, forthright and carefully handled the vehicle sale process. He was respectful of my time coming from 35 miles away, and presented no surprises during the sales process. I've not heard good things about VW dealerships but my experience here was easy and above board. Ask for Richie if you're in the market for a VW.