16 Maryland Volkswagen Dealers

Jason Anderson was great! - jasongrant0512

Jason Anderson was great! He was very helpful and got us a good deal quickly.

It was efficient and they answered my questions. - ndavila

It was efficient and they answered my questions. Showed even a video of their looking at the car

The dealership met my needs to get my in the vehicle I - nbeattie23

The dealership met my needs to get my in the vehicle I was looking for. Lamont made sure I a good to go before I left lot and I was hooked up to all the apps. The only thing I wish could have been a bit clearer was the interest rate and payments. That came right at time of signing which I was made more transparent earlier in the transaction. Order than that it was an easy experience.

Great experience from start to finish! - ncastroq97

Great experience from start to finish! The team was professional, helpful, and made the car-buying process easy. Highly recommend!

Brandon was very helpful and worked with my daughter to - agrove21

Brandon was very helpful and worked with my daughter to make the deal happen. And she was under a time constraint, and we completed the transaction in record time. Thank you, second car we have purchased from Heritage.

Aaron and Ray are the best salesmen. - Lb.thomas1611

Aaron and Ray are the best salesmen. Got 5 cars from them !! Come see them!

I had a great experience purchasing my very first new car - JB

I had a great experience purchasing my very first new car with John Green and the team at Fitzgerald VW of Annapolis. I have been using their repair services for several years but this was my first time actually shopping with them. I was in and out within 3 hours (my last car buying experience took 6+ hours at another dealership), they worked with my budget, and offered me a great trade in value. 10/10 would recommend!

He sold us the chevy trax. - baseballisawayoflife

He sold us the chevy trax. He is friendly knowledgeable and not pushy. I would highly recommend him

Was just looking. Came across Erik very professional and... - pamela posey

Was just looking. Came across Erik very professional and friendly helped me make the right decision for me. Had to come back the next day Erik and John went over everything with me (Thank you). From Sales to Finance GREAT CUSTOMER SERVICE!!

5 Stars – Exceptional Customer Service! - Dayana

5 Stars – Exceptional Customer Service! I had an absolutely wonderful experience today at Sheehy Hagerstown Volkswagen, all thanks to Dillon Chambers! From the moment I arrived for my oil change, Dillon went above and beyond to make the entire process smooth, easy, and stress-free. His professionalism, kindness, attentiveness, and genuine dedication to customer satisfaction were truly exceptional. He made me feel welcomed, valued, and well taken care of throughout my visit. It's not every day that you come across someone who takes such pride in providing outstanding customer service, but Dillon certainly does! What could have been just a routine oil change turned into one of the best dealership service experiences I've had. His positive attitude and willingness to help made all the difference. Dillon is truly an asset to the Sheehy Hagerstown Volkswagen team! Employees like him are the reason customers feel confident returning. I sincerely appreciate the exceptional service and wonderful experience he provided today. Thank you so much, Dillon, for going above and beyond! I highly recommend asking for him if you visit the service department. He deserves recognition for his outstanding customer service!

On June 14, 2025, I traded in my vehicle and purchased a - Brooks8821

On June 14, 2025, I traded in my vehicle and purchased a new one through Ourisman Volkswagen / Subaru of Waldorf. The salesperson who handled my transaction was Erick Rushing. As part of the agreement, the dealership was responsible for paying off the remaining balance on my trade-in vehicle. Following the purchase, I made several attempts to confirm that the payoff had been sent to the lienholder. I was repeatedly given vague or inconsistent answers. I later discovered that Erick Rushing was no longer employed at the dealership and that my paperwork had never been submitted. It sat unprocessed for approximately 30 days, and as a result, the payoff check was not sent until July 9, 2025. This delay caused the lienholder to report missed or late payments to the credit bureaus, which has significantly damaged my credit. I fulfilled all of my responsibilities and acted in good faith during the transaction, yet the dealership’s negligence has had lasting negative financial consequences for me. I am requesting that this matter be formally acknowledged and that the dealership assist in correcting any inaccurate or harmful credit reporting resulting from this delay.

I like it somewhat. - wood0467

I like it somewhat. But my car has been going through 2-3 diagnostic test. My faulty signal was on. Check engine light, abs, and brake light. Service desk gentlemen says the mechanic needs to know what a previous mechanic did wrong in order to figure it out?

This dealers service dept is excellent! - Simeon

This dealers service dept is excellent! It is led by the ever affable Nigel Stewart. He is so helpful and courteous. His staff are sweet and so nice as well. I NEVER mind having to go in to get my VWs serviced. An honest, no game playing service for our VWs. What more could one ask for?!

Yana Price represented true characteristics of an - T Wells

Yana Price represented true characteristics of an excellent auto sales person. Yana demonstrated active listening skills which so many people DO NOT possess. Also, knowledgeable of her job and product, empathy and patience, focused on customer satisfaction, confidence, and adaptability to my complicated situation. Again, thank you for this amazing experience. I recommend Yana Price without reservation.

Had a transmission replaced recently. - bterlizzi163

Had a transmission replaced recently. Jamar and Jason in Service made the process very easy!