258 Maine SRT Service Centers

My favorite place to get my car serviced. - akohler

Great place to keep my Rav4 in tip-top shape. Staff always has me in and out in no time. Crazy comfy couches in the waiting area.

Top Notch - Nate C

Top-notch service as usual, great team, great dealership. Always courteous and professional, came in for an oil change was told 40 minutes was out in less than 30.

This is more of a public service announcement than a - billlafleur64

This is more of a public service announcement than a review. If you've got a Bolt or similar Chevy electric car you'll want to avoid this dealership. My wife had a caliper get stuck on I-95 near mile 70. So she called Emerson and described the problem. The service guy's response was along the lines of "Yeah yeah, it happens all the time and you bought one of those 'odd ball' cars, that was what you would get." He also let her know that it would take 2-3 MONTHS to get it fixed. First of all the calipers on the Bolt are the same as on any other Chevy. The fact that he didn't know this is a bit scary. What else does he not know about brakes? Second, saying this to a woman stuck on the side of the road with her 2 kids on the Friday before Memorial Day isn't really good customer service. With friends like this Chevrolet definitely doesn't need more enemies!

It is truly commendable that the sales department at your - LeeRocks99

It is truly commendable that the sales department at your automobile dealership has been performing exceptionally well, indicating a strong commitment to customer satisfaction in that particular area. However, there seems to be a significant disparity between the sales department's performance and that of the service department, which urgently requires substantial improvement. In instances where the service department encounters discontented customers, instead of exhibiting a proactive approach to understanding and resolving the underlying issues, the service manager has shown a defensive demeanor. This behavior unfortunately shifts the focus away from the actual problems and instead, unduly places blame on the customer, which is counterproductive to achieving a resolution. A particularly concerning occurrence pertains to a situation in which I had to return my car to the service department multiple times due to an unresolved issue. Despite bringing in my vehicle on three separate occasions for the same matter, the service department failed to rectify the problem. This not only led to a waste of my valuable time and resources but also resulted in an understandably negative rating in a Toyota survey that was sent to me post-service. Subsequent to expressing my dissatisfaction via the survey, it was distressing to experience an aggressive response from the service manager. Instead of acknowledging the repeated instances of an unresolved issue and utilizing the feedback as a means to improve, the service manager became confrontational. This type of interaction is highly unprofessional and does not inspire confidence in the service department's ability to prioritize customer satisfaction. In light of the service department's ineffectiveness and the unpleasant encounter with the service manager, I must recommend against opting for this particular service center. It is my sincere hope that this input serves as a catalyst for introspection and subsequent changes within the service department, ensuring a better overall experience for future customers.

This dealership does not honor the Subaru Maintenence - CABOBLACK

This dealership does not honor the Subaru Maintenence agreements if purchased from another Subaru dealer When the agreement clearly states that the agreement is valid at ANY authorized Subaru Dealer.

dont buy from them - carissa.graff.5

Paid 5000 dollars cash for a piece of junk. They knew there was issues with it when they sild it to me and didnt care. Bought it and on the drive home it started acting up. They refused to give me my money back and kept the care for almost a month claiming they would fix it. They did nothing to help me. They tried offeri g me other cars but for a higher price. All they wanted was my money. There was something wrong mechanically wrong with most of their cars. They fix the bare minimum to save themselves.money and then sale the care to you. Thats all they care about. The manager just argued with me continuously. I was given the run around when they had my car and they never called me. I dont recommend them. You will regret it. They arent approved by the better business bureau for a reason.. now i have a car i paid 5000 for in my front yard because i spent all my savings on it..

Service has always been excellent. - Flower

Service has always been excellent. When we got a flat on our truck when no one could help us they got us right in and got us home