625 Louisiana SRT Service Centers

Horrible customer service - No more Zachary superior ford4me

Could not diagnose issue. Was told 2-3 k to diagnose. Manager told us to go to another dealer if I wasn't happy so I did. All star fixed it for free in 10 minutes. Customer service lied, dealer manager was rude. I would walk before visiting this place again.

Exactly what i expected - Tyler Drude

Called tuesday to scedule my 10k mile service, was able to get an appointment the next day. I was greated quickly upon arrival, vehicle was take care of in under an hour (closer to a half hour), CSR showed me the indpection paper and explained it. Let me know my next suggested service and that i woild be contacted soon to get it scheduled.

I had to wait for almost 2 hours to get my 2020 Toyota... - hm_from_br

I had to wait for almost 2 hours to get my 2020 Toyota Highlander's 10k mile service. I had made an appointment. All they had to do was change the oil and rotate the tires. I will not get my service done at this dealership again! At my previous dealership, I rarely waited for more than 30 minutes.

Service work - Darrin66

Very professional courteous and timely with repair work. Review all repairs costs and maintenance work. Also check for any recalls that may be outstanding Very fair on cost of services

Heather in service was awesome! We brought our Cadillac... - johnny_trosclair

Heather in service was awesome! We brought our Cadillac in at 8:30 AM and repairs were completed by 12:30. Loaner vehicle was waiting on us when we got there. Thank you Trapp Cadillac Chevrolet

Service, service, service! - MamaV

No one but Van Trow Service has worked on my Highlander since I bought it including oil changes. It is in tiptop condition and it's going on eleven years. MY Service representative has never failed to deliver.

Over priced - ram owner

Vaughn will over charge you for a simple easy fix once your warranty expires. They over charge on part prices as well as labor. Not a returning customer.

There wasn’t a time that I didn’t know where I was - audreybmelendez

There wasn’t a time that I didn’t know where I was supposed to go or who I was supposed to talk to. I was greeted promptly outside and continued my conversation with Eugene as we walked in and he showed me where I needed to be, as I waited several associates in passing made sure to ask me if I had been helped. Attentive, clean, friendly, and so much more. 10/10 will go back and recommend!