42 Illinois Honda Dealers

We worked with Jonathan Kerr at Serra Honda to purchase - bbarber59

We worked with Jonathan Kerr at Serra Honda to purchase our Honda Passport. We were so impressed with Jonathan’s knowledge about each vehicle we took for a test drive. We spent a long time looking at different vehicles, and he went through each one in detail, pointing out the features and options. He had endless patience and kept us informed every step of the process. Because of all the time and attention to every detail, we left with our new Honda Passport feeling very confident in our decision and our purchase. Highly recommend!

I leased a car and they delivered the same car but one - tconrath

I leased a car and they delivered the same car but one with a different VIN. They needed to pick up the car from another dealer and I did all the paperwork at night in the dealership. The next day they picked up the wrong car. The other dealer had 2 of the exact same cars and they picked up the wrong one,,,different vin from my contract. They did not catch this until a week later when the other car was being sold. They still have not fully fixed their mistake. Very unprofessional management.

I purchased a 2016 MINI Cooper S from Honda of Downtown - motley.rebecca

I purchased a 2016 MINI Cooper S from Honda of Downtown Chicago in May 2026 and, based on my experience, I cannot recommend this dealership. When I test-drove the vehicle on May 15, I noticed that the check-engine light was on. I agreed to purchase the car at the full asking price, but specifically requested that the check-engine issue be addressed before I took delivery. When I picked up the MINI on May 21, I was told the check-engine light had been cleared and the issue addressed. Less than a month later, on June 19, the check-engine light came back on. After contacting Honda of Downtown Chicago, I brought the vehicle back for service on June 28. Following multiple calls over several days, the dealership ultimately arranged to have the car taken to a MINI dealer. The MINI dealer diagnosed a faulty component related to the fuel system and provided a repair estimate of more than $700. What makes this experience particularly frustrating is that the check-engine warning existed before I purchased the vehicle. I specifically raised the issue and relied on the dealership to address it before delivery. Had I known the underlying problem remained, I would have handled the purchase very differently. I have made multiple efforts to resolve this matter directly with Honda of Downtown Chicago. The experience has required an unreasonable amount of my time and follow-up for a problem that was apparent before the sale. I am documenting my experience so other used-car buyers know to ask questions, obtain documentation of any promised repairs, and consider having a vehicle independently inspected before accepting delivery. Based on my experience with the sale and the dealership's handling of the subsequent problem, I would not purchase another vehicle from Honda of Downtown Chicago and cannot recommend the dealership.

I recently had the pleasure of working with John Vang, - JoshuaLH78

I recently had the pleasure of working with John Vang, Chris Loch, Geoff Feinblatt, and Jim Schaffer at their dealership, and I can confidently say they are the best in the automotive business! From the moment I walked in, their professionalism and dedication to customer service were evident. I was in the market for a brand new 2025 Honda Pilot, and these four gentlemen made the entire process seamless and enjoyable. They were incredibly transparent about the pricing, options, and features, ensuring I had all the information I needed to make an informed decision. There was no pressure at any point, which made the experience even more pleasant. What truly impressed me was their efficiency. I was out of the dealership in less than 30 minutes, which is remarkable considering how thorough and personalized the service was. They took the time to listen to my needs and preferences, and it was clear that they genuinely cared about finding the right vehicle for me. I highly recommend John, Chris, Geoff, and Jim to anyone looking to purchase a vehicle. Their commitment to excellence and customer satisfaction sets them apart in the automotive industry. Thank you for making my car-buying experience a breeze!

We had an amazing experience here! - klblake999

We had an amazing experience here! We found a used car from Friendly Honda that we liked online but unfortunately, the dealership was over three hours away. We called to inquire and the salesman, Pete, made it so easy! We were able to negotiate the deal over the phone and put a little money down and they held the car until we could make the trip 2 days later. Upon arrival we took the car to an independent shop to make sure it was solid and Friendly Honda was happy to let us do so. The shop we took it to said it was a very solid car and they could not find anything mechanically wrong with it! We came back to Friendly from the inspection, and they had the paperwork ready and we quickly finalized the sale and were back on the road for the trip home. Pete was our salesman from our initial call and he was responsive, “friendly” and honest. Loved our experience here and we will gladly travel 3 hours to purchase from them again!

I just bought a new 2026 Honda Accord EX Hybrid and my - Joe Sramek

I just bought a new 2026 Honda Accord EX Hybrid and my experiences from beginning to end were wonderful! Within a day of applying for pre-approval, I got confirmation, and then on the day I bought the car, I was treated quite professionally, especially by Clay Bell.

I highly recommend working with Joe Wenskunas at Bob... - arundell14

I highly recommend working with Joe Wenskunas at Bob Brady Honda. I looked at different cars at multiple dealerships to find a reliable and inexpensive small car. I found a lot of bluster, little expertise, and poor service until I drove to Decatur. No pressure, sound knowledge of the vehicles on the lot, friendly follow up, and respect for me as a buyer made all the difference. Joe said up front that he wanted to earn my business and he did. Great experience, and I love my new car!

I recently bought my Honda crv here. - Lois.phillips1770

I recently bought my Honda crv here. It was a used vehicle. They walked me threw the trade in process. I brought it back for an oil change and tire rotation. Everyone was helpful and got me all finished in a timely manner.

I went in with a specific type of vehicle in mind and had - ging

I went in with a specific type of vehicle in mind and had already been to multiple other dealerships. Since I was not finding what I wanted anywhere I was ready to call it quits, but the only reason I didn’t is because this dealership actually tried to get my business. They actually put forth effort. They showed that they cared about their business and truly wanted to gain a new customer that day… which they did!! I walked out of there with a 2026 Honda HR-V with 26 miles on it! Best thing about the whole situation… this is my very first brand new vehicle 🩷✨🩷💯 If you are in need of a used car… a new car… or even considering looking for a vehicle for ANY reason… don’t bother going anywhere else besides KUNES in Quincy, Illinois! They did me right💯!!

The professionalism and excitement at the new Patriot - adam_monson80

The professionalism and excitement at the new Patriot store is amazing! First Class all the way.