1,424 Georgia SRT Service Centers

Personable but professional, the service team did a great - jennifersaxon7

Personable but professional, the service team did a great job fixing my vehicle. I greatly appreciate how they worked to get me back on the road again, quickly.

Excellent Service Dept. - Lockemeister

Excellent Service Dept. with knowledgeable service advisers and mechanics. I had thumping vibration and noise from LR. Also under the vehicle noise at all speeds. Free diagnosis charge Found bent skid plate in front rubbing on front sub frame. They fixed that No charge. Badly warped LR rotor and slightly warped RR rotor. Advisor offered resurfacing of rotors as option. I wanted new OE painted rotors and they gave me a very good price for the new premium OE painted rotors. Same OE painted Rotors for actually less in price than I could get from RockAuto and much less in price than the online Mopar Parts Giant. Pads were slightly high in price but the labor cost of $199 was reasonable. This made it a complete no brainer for me to have the dealership do the brake job on the lift instead of me doing it crawling around on the ground. They noticed coolant pump leaking from shaft and that was replaced under warranty. I'd very pleased they did that. I am very pleased with the cost of the rear brake job. They also rotated the tires for no charge, Spoke with Brian the mechanic and was impressed with his knowledge and professionalism. Fadil Hamidovic the service advisor is the most knowledgeable service advisor that I have met! I've had new vehicles from various dealers and he is unquestionably the best. Other things about this dealership. Clean and modern customer waiting area. Free coffee bar. Spotless restrooms. Quick and efficient free courtesy transportation with a super nice driver. I rate this dealership a FIVE STAR dealership.

My experience is always excellent when Roberto takes care - meuler4031

My experience is always excellent when Roberto takes care of me. He is absolutely amazing. He is always attentive and gets me in and out quickly!

Tim Jackson at Southtowne always does a great job of - Brian T.

Tim Jackson at Southtowne always does a great job of getting me in and out with little delay. Great job!

Jason (and the whole team) always takes good care of my - d.diggs

Jason (and the whole team) always takes good care of my Volvo. Nice team and friendly. The facility is nice to sit (if you have to) for an hour or two--but they seem to work as quickly as possible so I'm never there for a long time. I drive out of my way to for service but so far, it's been worth it. I hope they keep up the good work.

Great friendly and fast service and people , customer - Polasek

Great friendly and fast service and people , customer for many years . We will be back.

I would like to say Thank you to Greg Brennan for taking - Jhazsmin.moore

I would like to say Thank you to Greg Brennan for taking the necessary steps to get my car back on the road!

ANOTHER FIRST RATE EXPERIENCE @ Jim Ellis Alfa Romeo! - LisaLightofYHWH

ANOTHER FIRST RATE EXPERIENCE @ Jim Ellis Alfa Romeo! Mr. Jamal Diamond is an outstanding professional in the Service Division at Jim Ellis Alfa Romeo. This week I had some routine servicing performed on my vehicle. From the beginning to the conclusion, the process was seamless and almost effortless. During this visit Mr. Diamond advised and helped me to understand more about several features and functions on my vehicle, along with details about my vehicle’s warranty. This was super helpful! I always feel like a valued customer and that my vehicle concerns matter at the Jim Ellis automotive brand of services. I highly recommend this establishment for their quality, care, and reliability.

Great service. - jet1906

Great service. My only complaint is loaner cars. I would like a loaner car instead of uber rides

Oil change was too long. - toolbuddy

Oil change was too long. 1.5 hr Car wash was marginal. Would have been mice if they vacuumed interior

Louis went above and beyond to help us! - April

Louis went above and beyond to help us! Even though it wasn’t his department that we needed assistance from, he made sure to get us what we needed help with. We’re completely satisfied with our outcome at Jim Ellis because of Louis! Thanks again!

The staff is always very knowledgeable and attentive. - Wafoster7

The staff is always very knowledgeable and attentive. I've been coming here for a few years and haven't any issues this far.

Service received was above and beyond. - aremuogunleye

Service received was above and beyond. The technical support was excellent. All my concerns about my car break down was resolved in 2 hours. I am a happy customer.

Good service but it took more than 2 hours for oil change - ntui

Good service but it took more than 2 hours for oil change and tire rotation.

Overall it was the team had Great customer service; thus - ALEXANDRIAASBROWN

Overall it was the team had Great customer service; thus making the in and out service with appointment scheduled fast.

I took my Durango for recall service. - larry_anderson

I took my Durango for recall service. Tiffany was very friendly and helpful . I could not ask for things to have went any smoother than it did.. Thanks

2nd part of 1st review, when it came to servicing recalls - Greg

2nd part of 1st review, when it came to servicing recalls that part was good

They are always polite and courteous and take care of my - brentandmoe

They are always polite and courteous and take care of my truck and me in prompt manner.

Great service! - bodyshop

Great service! Friendly helpful staff, answered all questions we had. Made repair experience very pleasant.

Very knowledgeable about the vehicle I was interested in - Laroadking99l

Very knowledgeable about the vehicle I was interested in and took the time to show me all the features, even though I wasn’t ready to purchase at this time. If I decide to purchase, he’s the guy!

I would like to thank Danielle Slick very much for - byronwren

I would like to thank Danielle Slick very much for arranging everything for my car service appointment in celebration of my birthday 🎂 on Monday, September 16, 2024. For that appointment on my special day, I used my favorite service advisor, Danielle Slick. My car appointment began when I got her to stand with me in front of my beloved 2018 Hyundai Sonata Limited Quartz Pearl White car with power moonroof, heated and cooled leather seats, backup camera, and cargo net. I got Kasey Fitzgerald to use my smart phone to video Danielle Slick and me in front of my car as I sang the poem I came up with about Danielle Slick's premier customer service: Come to Taylor Hyundai and pick Danielle Slick/As she loves to do her thing with no trick/So that service on your Hyundai can be quick/Your Hyundai can then click because you picked Danielle Slick!!! It was the first poem about a Taylor Hyundai employee in the history of the dealership. Having such a sweet-sounding voice, Danielle Slick then gave me a birthday card signed by her and her fellow employees. I had the 90,000 mile major service performed on my car, which was followed by the detailing of my car. While I was in the waiting room long before getting my car back, Danielle Slick gave me a Happy Birthday hat 🥳 to wear. I then saw her husband Billy Slick arrive with a bag of gifts in honor of my special day. She and I got him to come to Taylor Hyundai and be part of my birthday celebration 🎊. (He previously worked as mechanic at Taylor Hyundai before medically retiring three years ago.). Then she called me to the dealership's break room, where I finally got to meet him for the first time ever in my life and get my gifts out of the bag he brought. Danielle Slick and her fellow employees sang "Happy Birthday" to me, and I got a replica of my car 🚗, a box of prayer cards, candy, cookies, a drinking glass, and a chocolate cake. I got her to use my smart phone to video me as I was opening my gifts. Being the "icon" of Taylor Hyundai and its Service Department, she even gave me a set of mylar balloons, with one of them saying, "You're #1.". It was the greatest birthday celebration and party in the history of Taylor Hyundai!!! After my car was brought back to me, and at the end of my appointment, Danielle Slick took the time to explain everything that was done on my vehicle. I got one of her fellow service advisors to take a photo of me and Danielle Slick in front of my car. Thank you so very much, Danielle Slick, for being at Taylor Hyundai on my special day and for having your husband Billy Slick to come and be part of it!!! Because of you and your husband, my car service appointment in celebration of my birthday 🎊 was successful, and my birthday was very happy because of you, Danielle Slick, as you are the sweetest, nicest, and best service advisor in the history of Taylor Hyundai!!!

Customer service was top notch, they kept me informed - Cbeasley17

Customer service was top notch, they kept me informed throughout the entire repair process, and did it in a timely manner.

Very friendly and clean and I will tell my friends about - ADIXON581

Very friendly and clean and I will tell my friends about J.C.Lewis Ford Hinesville

Very professional and the staff is very Friendly and - Kjordancarter

Very professional and the staff is very Friendly and knowledgeable. The wait time wasn’t bad either.

Billy Dale is a great advisor and knows what best for his - Angel

Billy Dale is a great advisor and knows what best for his customers I’m very grateful for him to Introduce me to this new program that ford rolled out the sunbit program it’s helps people like me get work done on their car without paying the full amount during your time of service which you can pay over time that’s what I like so Billy Dale Thanks again for your support and help on servicing my car here at Athens Ford.

Awesome service experience with Joel Hughes and Steve - Timborrell

Awesome service experience with Joel Hughes and Steve Richardson at Hennessy Porsche! Great service recovery in a difficult situation.

Staff was great helpful and broke down the minor work our - beccafisher09

Staff was great helpful and broke down the minor work our car needs. Told me important to you can wait. I appreciate that alot. I was there for the factory recall my appointment went smoothly took my car right back. I left think all day job. Guess what called before I was home an hour. We will use the now forever. Thank you all. Highly recommend

Absolutely love this dealership. - jyoungemini

Absolutely love this dealership. Everyone is so friendly and courteous. I had to go in today to get my license plate holder fixed on the fly and 30 minutes later I was on the road with my license plate reattached! Thank you Phil in Parts and Chad in Service for coordinating last minute and being creative! Having worked in the automotive industry for years, I'm wary of most dealerships and Mercedes Benz has gotten it right!

Great experience with service after the sale. - GrandG

Great experience with service after the sale. I bought a 2020 Forester her and have had regular services performed. The staff is very courteous and competent!

I brought my Crosstrek in for routine oil change service - Jim

I brought my Crosstrek in for routine oil change service and check over on Monday. We used the express service. Trevor took great care of my car. We got out in less tan an hour. Good service.