Michael Cook was absolutely amazing to work with and was - Gee Dot
Michael Cook was absolutely amazing to work with and was highly professional during my Maserati purchase!!! I was in the process of buying a car. Therefore, I went to several (at least 10) dealerships. Michael was by far the best salesperson I encountered. He did not seem pushy for a sale, which could catalyze an easy interaction exit for me. I did not need a car; therefore, I did not need any extra pushiness for a salesperson (the worst). Our car purchasing interaction lasted about 10 days because of my schedule. My primary request to Michael was to let me know if anyone was considering buying the car because I wanted to avoid braving Atlanta's I-85 and I-285 if I did not have to. Michael called once to tell me someone test-drove the car. No phone calls for no reason because he wanted to get a sale; Michael just seemed genuine. It stayed that way throughout the purchase.
Additionally, I wanted to purchase the car late in the evening because my schedule freed up. Michael informed me that he had to ensure the battery was changed because of the Maserati Certifications. I wonder how many salespersons would delay a sale because of something that could have easily gone unnoticed. Furthermore, Michael informed me that he would get the additional key to my vehicle. This may sound insignificant to some, but the fact that he could have let me leave with one key because I did not know about the second key speaks to Michael's transparency. Finally, Michael walked me through the Veteran's tax paperwork and made it seamless. Another thing that may sound insignificant is that I bought a BMW from a BMW dealership in the same proximity as Masarti, and they did not process the Veteran's tax paperwork, and I ended up paying all those taxes on the new BMW.
Michael, I salute you and thank you for your service to me and my family!
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