17 Georgia Harley-Davidson Dealers
On a road trip and motor started vibrating something... - Lou
On a road trip and motor started vibrating something fierce. Dropped in to Frazier HD on a Monday morning and drew Chisom, a Master tech who test rode it, asked a ton of history questions including where I had last fueled and then got to work. He worked with ESP and changed the motor mounts and compensator and corrected a mistake made on my brakes by a different dealer. All in ONE afternoon. This dealership gets it. Family, Pride in workmanship, attention to detail. I wish this was my dealership. If you need your bike worked on and are near this dealership GO there. Fantastic experience, Fantastic staff
Kudos to Southern Devil. - r.rezende04
Kudos to Southern Devil. They are doing the job that HD Corp is hiding away.
S. Devil replaced my muffler for free while HD Corp denied my claim.
Thank you Jeremiah for stepping up and help me.
Below a short summary.
I bought a brand new 2023 Harley Davidson Ultra Ltd in March 2023 with blacked out metal, mufflers, etc. (no chrome). In July I've noticed a fading spot inside one of the mufflers, where visually could be noticed.
I went to the dealership and after a couple of weeks I got a call informing that Harley Davidson denied the claim because it was cosmetic and not impacting the functionality of the bike.
The bike is under warranty and although it is cosmetic, i bought a blacked out bike and if the metal is showing, it is a quality issue and needs to be repaired.
I called Harley Davidson and they told me the same and said that that was nothing that they can do.
They were quick to take my cash, and quick to deny my claim.
Again, I bought a blacked out bike and there is a gray metal showing inside the muffler.