9 Connecticut Lincoln Dealers

Barry Pasqualini was my consultant and he heard me loud - bmsmith81

Barry Pasqualini was my consultant and he heard me loud and clear from get go, what my budget was and what I desired. Within 12 hours he reached back out to tell me he found exactly what I needed, and he was correct. I cannot emphasize how professional, curtious and knowledgeable Barry was in a time of need.

Very polite and helpful keep the Amazing etic work with - mariatorres19

Very polite and helpful keep the Amazing etic work with your customers very clean place and everyone is very helpful

Very easy to deal with, helpful after the sale I would - Dick

Very easy to deal with, helpful after the sale I would recommend them to anyone looking for a nice new car

The entire process was very professional and welcoming. - Patrick S

The entire process was very professional and welcoming. Any questions or concerns were answered promptly. Salesman made sure that any available bonuses or rebates were applied. Financing Manager was similarly easy to work with. This is the latest of several vehicles purchased by myself or family members and the services top shelf!

Bad experience I will not refer ANYONE to them! - thenn1975

Bad experience I will not refer ANYONE to them!!!! Still can’t drive my new van, only had it for 2 weeks and it’s been at the dealership for 4 days and I was told it was ready to be picked up and all set when I got there. Nothing was completely done that was supposed to be done in my contract and drove it home an hour away and got stuck on the side of the highway now no one will return my call and still waiting. I’ve been putting phone calls into them and no one has returned my call. This is not the first time when I first picked it up. I called into my sales person and did not get a call back. I had to go down there and when I went to go see the vehicle they told me it was sold, and then all of a sudden it was available. It was sitting in the shop. My sales person rushed me to fill out the paperwork for financing before I even test drove it so I was not aware of any issues it had until I already had the loan and went outside to drive at home and it was smoking very bad and I thought I was gonna get stuck on the highway so I called them up and had to bring it back in. Now I’m stuck with a vehicle that does not start and waiting to see what they’ll do. In the meantime I paid for insurance I put money down and can’t go to work without my running van. Not fair at all. I just went there to get a reliable vehicle so I can make a living and get to work, but that’s not happening not too happy and the only one there who would help me at all was Marcy and the finance department other than that I would not refer nobody to this dealership. I am really disgusted. I shouldn’t have to chase them around after giving them business.

I've bought three cars from them and after this - Megs65

I've bought three cars from them and after this experience I won't ever again. The salesperson and I picked out a vehicle that fit my needs and they had in stock. Since my car was dangerous to drive I needed a car ASAP, which is why I was willing to buy a used car. After waiting for 20 minutes he shows up with a totally different vehicle and says that they had loaned the vehicle out and it wouldn't be coming back for over a week. I explained that I was highly interested and I know that when I had a specific loaner that they traded it out early since they needed the car. I reached out to the salesperson to see if they had gotten the car and his response was he's working on it. I called D'Ana in customer service who said that she would look into it. Apparently my business wasn't important to them. Today, I got a call that the car is back. Too late as I needed a car.

As a loyal ford customer ( more than 120 cars ) im sad to - Mikek10

As a loyal ford customer ( more than 120 cars ) im sad to say I will never buy another from gengras . I brought my explorer in for service and was given nothing but a run around and unclear reasons as to what was wrong or what was being done to fix it . Customer service end of things ( Jenny ) I found rude and pretty had to beg to get calls . The car was over charged for work performed in the 3 weeks it sat there right down to the last moment when I was charged 430 dollars in labor for something that took 35 minutes ( wish I got paid that rate ) … do yourself a favor and google gengras ford customer complaints …pretty much everything that comes up I am experiencing . Sadly I miss Crowley and will no longer be buying my cars at this location .

I had an absolute perfect experience. - Kenbarnum

I had an absolute perfect experience. Car was as promised, fair price and the Salesman Bob was great in every way. Look forward to buying from here again soon.