iDrive Utah

Awesome customer service and experience. Jordan was very eager to help me, and also worked around my schedule with out any complaints. I would highly recommend this establishment to all my f Jordan was very eager to help me, and also worked around my schedule with out any complaints. I would highly recommend this establishment to all my friends and family. More

Amazing Very informative on explaining everything very friendly made our experience awesome would definitely go again to purchase another vehicle really like Very informative on explaining everything very friendly made our experience awesome would definitely go again to purchase another vehicle really like working with cole I drive was awesome to us More

Upfront, low pressure, great process Jordan was up front with no pressure, but, very accommodating to my time line of buying. They had a smooth process with the paperwork and thinga went Jordan was up front with no pressure, but, very accommodating to my time line of buying. They had a smooth process with the paperwork and thinga went very smoothly. I would buy another truck from them as of this typing with consideration of tbinfs still being in good saltanding with my truck over the next several years. IDrive was great! More

BUYER BEWARE **DISHONEST** I would never buy from this dealer or recommend them to anyone again. I went in after seeing a 2016 Chevy Silverado truck I liked on K **DISHONEST** I would never buy from this dealer or recommend them to anyone again. I went in after seeing a 2016 Chevy Silverado truck I liked on KSL. Came in and took it for a test drive, and even though there were a few things that I could tell needed to be fixed (TPMS sensors not reading-which Jordan later told me they just wouldnt work anymore with the new tires and rims, tires rubbing on fenders, tailgate stuck closed) the salesman Jordan promised that they would take care of all of that before I drove it off the lot. If that could all be taken care of, I liked the truck enough to start talking numbers. I also saw that the truck had been on the lot for almost 6 months, which made me question the truck a bit more. So I told Jordan that I would like to take it to a mechanic before I signed anything. Jordan told me that their Fords had been selling like crazy, which is why that truck hadn't sold. But said he understood my concerns and wanted to grab his manager first. So his 'manager' Brandon came over and began to swear up and down that the truck was in perfect condition, that iDrive would NEVER sell a vehicle that was in anything less than perfect condition, and that I had absolutely nothing to worry about. I still wasn't sold, so Brandon told me he would sell me a warranty that would cover anything that could possibly go wrong AND that if I didn't use the warranty in two years, that money would then go to the principle of the cost of my truck. How could I refuse? Two days later I start to hear a whining noise from under the hood, so I take the truck to a shop ask the mechanic to do an overview of the entire vehicle as well as check on the whining noise. Turns out the back brakes needed to be replaced and the whining noise came from the 3 serpentine belts that needed to be replaced. Cost me over $400 two days into owning the truck. They also fixed the TPMS sensors that Jordan told me wouldn't work anymore due to the new tires and aftermarket rims. Took them all of about 5 minutes, so I can only assume that iDrive didn't even attempt to fix them. The very next day, I hear a loud screeching sound from underneath the hood and another knocking sound. I take it into a sister company of that mechanic ( I had driven out of town for work) and they tell me that the AC compressor is bad. $1,900 to replace it and all corresponding parts. So less than a week into owning this truck that was in 'perfect condition', I am over $2,300 in repairs. When I called iDrive to explain the situation and give them an opportunity to make it right, I essentially get the run around. All the way from 'Well I did my job, so it wasn't my fault.' to 'I'm sorry, Brandon shouldn't have lied about that.' But no one has been willing to step forward and make it right. Beware of iDrive. Its a joke that a company like this is willing to treat customers this way. As soon as you drive off the lot, they couldn't care less about you or the vehicle you bought from them. More

Sails Nice people cool manager overall grate place helped out with a lot of stuff I didn’t know some of the stuff was wired but they explained it and I got Nice people cool manager overall grate place helped out with a lot of stuff I didn’t know some of the stuff was wired but they explained it and I got it then More

Wonderful experience all around! We were helped by a salesman named Cole from the second we walked in. He was so kind and helpful and walked us through each step of the process with a We were helped by a salesman named Cole from the second we walked in. He was so kind and helpful and walked us through each step of the process with a pleasant smile. We didn't feel pressured at all and we ended up with exactly what we wanted! Such an amazing experience that I would recommend 100 times over! More

Great customer service Cole was an amazing salesman, didnt pressure or make me feel like i had to buy from him which made me want to buy the truck even more. Not to mention Cole was an amazing salesman, didnt pressure or make me feel like i had to buy from him which made me want to buy the truck even more. Not to mention the great inventory that they have. More

Great Service and Prices Just like many others, I dread the process of carbuying. Online shopping for hours then having to deal with sales people for hours. iDrive changed my Just like many others, I dread the process of carbuying. Online shopping for hours then having to deal with sales people for hours. iDrive changed my perspective. Their sales staff made me feel like they genuinely cared about me. They had many great options to choose from and helped me find what I wanted and they did it quickly. I didn't spend much time there at all and I walked away with the truck I wanted at a price I couldn't find anywhere else with all of the customizations. I will be going back to iDrive for all of my vehicle purchases and I will make sure my family and friends do too. More

Fast and easy They where fast and day to work with. They were straight forward up front with no surprises throughout the process. Would highly recommend to family They where fast and day to work with. They were straight forward up front with no surprises throughout the process. Would highly recommend to family and friends. More

Great experience, not pushy and listened to our needs Quality vehicles understanding sales very good experience . I could not make up my mind, drove around 8 vehicles and some of them twice. That did not Quality vehicles understanding sales very good experience . I could not make up my mind, drove around 8 vehicles and some of them twice. That did not bother my salesman at all,he was patient and wanted to make sure we were happy and had plenty of time to decide what we wanted. I will buy my next vehicle here. More