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i.g. Burton Lewes Automall

Lewes, DE

4.7
294 Reviews

17861 Coastal Hwy

Lewes, DE

19958

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294 Reviews of i.g. Burton Lewes Automall

May 15, 2012

I was amazed how everyone worked as a Team. There was a I was amazed how everyone worked as a Team. There was a nice supply of inventory.The Team kept it a nice and friendly visit. More

by mary baker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Cera, Dan Twisselmann, Dennis Fitzgerald
May 15, 2012 -

i.g. Burton Lewes Automall responded

Thank you for the kind words! We are pleased to hear that you had a positive experience with our dealership. Our team takes customer service very seriously. We appreciate the recommendation and we hope to do business with you in the future. Please do not hesitate to contact us if you need anything. Remember to follow us on Facebook to find out the latest news and events at Nucar's Lewes AutoMall. Thank You, Chris Dagesse

May 14, 2012

I have purchased new GM cars for over 40+ years and look for dealership which excell in sales and service. I recently moved to the area and have found not only a dealership which excells in sales and servi More

by savethewave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service advisor - Richard Johnson, Mark Pavusik, Rick Johnson
May 14, 2012 -

i.g. Burton Lewes Automall responded

Thank you for your recommendation, and welcome to the area! We strive to provide our customers with the highest level of customer service and are pleased you experienced this during your visit. Customer satisfaction is our top priority. We look forward to continuing to work with you in the future. Please do not hesitate to contact us if you need anything. Also, please follow us on Facebook as we have specials exclusively for our followers. Thank You, Chris Dagesse

April 29, 2012

I had an unusual noise coming from the front end of my Malibu, so I drove to the dealership and asked if they had anyone who could take a look at it. Rick informed me that they were slammed with work, I c More

by ki2546
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson, Rick Johnson
Apr 30, 2012 -

i.g. Burton Lewes Automall responded

Thank you for your kind review. We strive to provide our customers with the highest level of customer service and are pleased you experienced this during your service visit. Rick Johnson is a valued employee, and I know he will be thrilled you have mentioned him by name. We look forward to continuing to work with you in the future. Please do not hesitate to contact us if you need anything. Also, please follow us on Facebook as we have specials exclusively for our followers. Thank You, Chris Dagesse Nucar's Lewes AutoMall

April 29, 2012

I always have a great experience at Lewes Auto Mall. The employees are friendly and helpful and treat you with respect. I bought my car here, have all service done here, and would do it all again! More

by cbarrett01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Mark Pavusik
Apr 30, 2012 -

i.g. Burton Lewes Automall responded

Thank you for your review! We are very pleased to hear that you had a positive experience with our dealership. Our team takes customer service very seriously, and Mark is no exception. Thank you for your recommendation, we look forward to your continued patronage in sales and service. Please do not hesitate to contact us if you need anything. For exclusive deals and specials like us and follow us on Facebook. Thank You, Chris Dagesse Nucar's Lewes AutoMall

April 28, 2012

I had a fender-bender in my MDX. State Farm sent me to Lewes Auto Mall. They did an unbelievable job - the car looks like new! More

by gmacintire
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gallen
Apr 30, 2012 -

i.g. Burton Lewes Automall responded

Thank you for your recommendation! Customer satisfaction is our top priority and we are delighted we were able to assist you. Rick Gallen is a valued member of our team, and I know he will be very pleased you have taken the time to write a great review for our Collision Center. Please do not hesitate to contact us if you need anything. Also, please follow us on Facebook as we have specials exclusively for our followers. Thank You, Chris Dagesse Nucar's Lewes AutoMall

April 27, 2012

Last week online Lewes Nucar posted for sale, a 2009 Nissan Frontier truck, 18,000 miles...$18,500. I called & was put thru to a salesperson. I inquired of the price & the salesman said the prices were More

by frontier lover
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Garner, Craig Gaskin
May 11, 2012 -

i.g. Burton Lewes Automall responded

Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. We do not want any client to leave our dealership believing we have not made every effort to earn their business. Even though your comments did not shine a positive light on our dealership, it is helpful for us to know where we can make improvements. We do have several programs that have recently been implemented in our Pre-Owned department like our 12/12 guarantee, 2 years of free oil changes, and our 30 day exchange policy. I apologize for any confusion on the pricing and ownership of our 09 Nissan Frontier. The vehicle is listed for $19,500 and based on the Real Deal Report it is priced $1,300 less than 22 others listed. We regret any inconvenience we may have caused you and hope for the opportunity to make this right. We would like to offer you a free oil change and tire rotation as a token of our goodwill. Please contact me directly so we may discuss your concerns and so I can get you a free oil change and tire rotation. Kent Lewis General Manager Nucar’s Lewes AutoMall Kent@Lewesautomall.com (302) 703-4308

April 26, 2012

Always dependable, friendly service. Brought my car in for regular service. Everything was checked and tires rotated. Cost was reasonable. Was out in a little over an hour. More

by Everett J. Jefferson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
Apr 26, 2012 -

i.g. Burton Lewes Automall responded

Thank you for this review and for your recommendation! Customer satisfaction is our top priority and we are delighted we were able to assist you. We look forward to continuing to work with you in the future. Please do not hesitate to contact us if you need anything. Also, please follow us on Facebook as we have specials exclusively for our followers. Thank You, Chris Dagesse Nucar's Lewes AutoMall

April 25, 2012

We get an appointment quickly. Very professional and friendly staff. Waiting area is outstanding with comfortable recliners and 2 massage chairs and TV and beverages/snacks. So relaxing almost have to More

by happyretirees1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson, Bryan Reynolds
Apr 26, 2012 -

i.g. Burton Lewes Automall responded

Thank you for your feedback. We strive to provide our customers with the highest level of customer service and are pleased you experienced this during your service visit. Customer satisfaction is our top priority. We look forward to continuing to work with you in the future. Please do not hesitate to contact us if you need anything. Also, please follow us on Facebook as we have specials exclusively for our followers. Thank You, Chris Dagesse Nucar's Lewes AutoMall

April 23, 2012

Brian, Rick & Mark are great to deal with. Always very friendly and make you feel welcomed to their service department. Service is always completed in a timely manner More

by PUMKIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Rick & Mark, Rick Johnson, Bryan Reynolds
Apr 23, 2012 -

i.g. Burton Lewes Automall responded

Thank you for your recommendation! Bryan Rick & Mark are valued members of our team and they will be pleased you have spoken highly of them and our dealership. Please do not hesitate to contact us if you need anything in the future. Also, please follow us on Facebook as we have specials exclusively for our followers. Thank You, Chris Dagesse Nucar's Lewes AutoMall

June 28, 2011

I take my Chevrolet Cruze in for interval services (along with a recall), to only Lewes Automall. I absolutely LOVE the fast service and fair prices (even though I could sit for hours in the spacious waitin More

by suffelma
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Reynolds/Eric Williamson
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